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Reviews (645)
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All reviewsgreat locationfourth floorseemed reluctantbreakfast restaurantcakesseparate roomsgreat directionsrooms are basic but cleanno tea or coffee making facilitiesreception staffpink floydhotel is situatedbed was comfortablebudget hotelfree parkinghard boiled eggswould stay again
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21 - 26 of 645 reviews
Reviewed 3 September 2017

The location was great and was within a minute walk to the gates of Pompeii. The rooms were comfortable and modern. Breakfast was European style and was throughly enjoyed.
The front desk staff was very helpful as we required assistance with our rental car that would not start. They were quick to assist and make the necessary call for us.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del Sole P, Direttore at Hotel del Sole 4 stelle, responded to this reviewResponded 17 September 2017
Google Translation

Gentile Cliente,
sono a ringraziarLa a nome di tutto lo Staff del Hotel del Sole per la Sua cortese e gradita recensione.
Con piacere leggiamo di aver soddisfatto in pieno le Sue aspettative di partenza e di aver contribuito a rendere speciale la Sua vacanza. Non Le resta che tornare presto di nuovo a Pompei per scoprire il nostro meraviglioso territorio.
Cordiali saluti, La Direzione

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Reviewed 13 August 2017

Parking was excellent. Location was good. Check in was easy, staff were nice. Room was average with a modern bathroom. View was disappointing from our room but the view from the breakfast makes up for it. Had welcome drinks and snacks on the first night. Breakfast was fine, too many sweet pastries but the juice was lovely!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del Sole P, Direttore at Hotel del Sole 4 stelle, responded to this reviewResponded 15 August 2017
Google Translation

Gentile Cliente, grazie per aver deciso di raccontare la Sua esperienza recensendo la nostra struttura.
La sua descrizione è preziosa per noi, perchè vuol dire che siamo riusciti a soddisfare le Sue aspettative di partenza e cogliamo come consiglio, quanto sottolineato sulla colazione. Speriamo dunque di essere diventati un punto di riferimento per i prossimi soggiorni a Pompei.
Cordiali Saluti, La Direzione

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Reviewed 5 August 2017 via mobile

Reasonably priced and the perfect location for a visit to the Pompei ruins - just a few minutes walk.

We had a family room which consisted of 2 separate rooms and bathroom. Although basic it was good for a short family stay.

Fanstastic view of vesuvious and the ruins from the 4th floor bar/restaurant.

Breakfast and dinner were average but, for the price and, in the case of dinner, after a long days travelling and site seeing were OK.

Stayed: July 2017, travelled with family
Thank SimonG41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del Sole P, Direttore at Hotel del Sole 4 stelle, responded to this reviewResponded 6 August 2017
Google Translation

Gentilissimo Ospite,
grazie per aver recensito la nostra struttura.
Ci fa piacere che abbia apprezzato la nostra posizione. Il nostro hotel è in continua crescita e per noi le recensioni sono importanti anche per migliorare.
La aspettiamo dunque di nuovo a Pompei per dimostrarLe il miglioramento costante dei nostri servizi.
Cordiali Saluti, La Direzione

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Reviewed 29 July 2017

Firstly, the Hotel is in a really great location. Almost directly opposite one of the main entrances to the Pompeii ruins. My wife and I stayed here for 11 nights and generally found the hotel to be good. The bed was comfortable and the room was kept clean, though towards the end of our stay, we'd amassed a collection of 27 empty plastic water bottles that the maid seemed reluctant to dispose of. There are two restaurants in this hotel. The one downstairs serves bog-standard meals, with waiters and waitresses serious and distant. We were surprised that a 'Service Charge' had been added, and whist we realise this is common practice in Italy, felt it was rather a cheek to add this, for diners actually staying at the hotel. This fact alone caused us to investigate the 'Hermes Cafe' upstairs, (the large room also doubled-up as the Breakfast room which had a good choice and offered a stunning view of the Pompeii ruins and Vesuvius). The 'Hermes Cafe' proved to be totally different from the downstairs restaurant, with Staff that really couldn't do enough to make you feel welcome. They were friendly and conscientious, - obviously taking a great deal of pride in their work. Pink Floyd being played in the evenings added to the wonderful atmosphere too! Our advice would be to head for the 'Hermes Cafe' and not bother with the restaurant downstairs. The only other fly-in-the-ointment, was that upon checking out, the Reception Staff stated that we owed them either 3 or 5 Euros (they couldn't seem to make up their minds!) for 'something from the minibar', which we never actually had, as we never use the minibars. They made quite a fuss, arguing that we must have had something, but reluctantly gave in when we stated that we had had nothing. It seemed extremely petty to accuse us of trying to deprive the hotel of 3 or 5 Euros, when we'd paid for 11 nights in the hotel. Very illogical behavior, but still a good hotel on the whole.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del Sole P, Direttore at Hotel del Sole 4 stelle, responded to this reviewResponded 6 August 2017
Google Translation

Gentile Cliente, è nostra premura ringraziare ed accogliere sempre di buon grado quelle che sono le recensioni scritte dai nostri ospiti in particole le sempre più rare con commenti non del tutto positivi.
Sono questi gli strumenti a nostra disposizione per migliorare i nostri servizi, soddisfare a pieno le aspettative dei nostri preziosi clienti.
Il nostro più grande rammarico è quando questo non accade. Speriamo possa regalarci una seconda opportunità per dimostrarLe quanto siano importanti i suoi suggerimenti.
Cordiali saluti, La Direzione

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Reviewed 25 June 2017 via mobile

We stayed in Hotel del Sole for 1 night on our way from Naples to Amalfi. Here's a brief review.

Advantages:
- great location for Pompeii ruins and city center
- friendly and helpful staff
- good secure parking at the back of the hotel. Parking is free of charge
- nice selection for breakfast
- welcome drinks offered to all guests which is a nice touch

Disadvantages:
- we had room 208 which was really old and run down. We booked through Booking.com which showed some old and some new room. Maybe we where just unlucky.
- shower was horrible, as it was old too. The flow of water wasn't enough to take a proper shower
- no secure place to leave luggage once you check out. We've been offered just to leave our bags in the main hotel area, so really you can't leave anything of value.

Overall, ok hotel for a short stay if all you want is to see the ruins on a budget.

Stayed: June 2017, travelled as a couple
Thank Jetsetter201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del Sole P, Direttore at Hotel del Sole 4 stelle, responded to this reviewResponded 27 June 2017
Google Translation

Gentile Cliente, sono a ringraziarLa a nome di tutto lo staff per la Sua cortese e gradita recensione. Siamo in continua crescita e cambiamento, ed anche i commenti degli ospiti sono necessari alla nostra crescita, pertanto speriamo di avere una seconda opportunità per dimostrarle quanto siano importanti i suoi suggerimenti. Cordiali saluti, La Direzione

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