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“Simply the best”
Review of Hotel Diana Pompei

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Hotel Diana Pompei
Ranked #2 of 25 Hotels in Pompeii
Certificate of Excellence
Avignon
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Simply the best”
Reviewed 7 July 2014

This was our third stay at Hotel Diana, Pompeii. We would now not stay anywhere else in the town or the area. The young staff are outstandingly welcoming, friendly but never obsequious, helpful, full of humour and good advice. The rooms are very pleasant, especially the ground floor room with its private secluded balcony; the breakfast is copious and served once again by courteous, considerate staff. The location is ideal: right in the centre of town and 2 minutes from the main train station, but in a quiet, secluded cul-de-sac, so no local noise at night. Even the venerable owner/boss is in attendance, keeping her sharp eye on all that's going on, and making sure that her guests are happy and well looked after. It is the best, and we recommend it wholeheartedly. (Couldn't grade swimming pool or fitness centre because they don't exist, but why would they, in a delightful bijou hotel like this?)

Room Tip: Room 5 is the one on the ground floor with a private balcony!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JHD1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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arizona
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 2 July 2014

The Hotel Diana may be the number one rated hotel in Pompei, but having stayed nowhere else, I have nothing to compare it to and the rating seems a bit high. That said, this is a solid enough property located at a bit of distance (but certainly walkable) from the ruins. In fact, it's kind of a plus to be away from the more touristy area. And the Diana's courtyard is a wonderful reprieve -- another plus.The breakfast is typical but in a large comfortable room and with plenty of variety. Our room -- on the main floor -- was clean but spartan. The whole hotel is rather fresh and modern in a spare way. It was far from the most comfortable bed we've slept in, though, and the walls are paper thin. One night the guys in the room next door were boisterous and way over the top. I was about to call the desk, but then the noise stopped (it was after midnight) so I figure someone else must have called. That's not necessarily the fault of the hotel, and thin walls are common everywhere, but it did reflect on our experience. Outside noise was also prevalent. But the bottom line is that everything worked fine (wifi and a/c too), the parking was free and convenient, the staff helpful, the room clean, and the common patio a real plus. Oh, and the restaurant on the corner at the end of the street is well worth trying.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank fielding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 June 2014 via mobile

We had a two night stay here with our 9 month old daughter. The staff were really helpful and accommodating, the room was clean and functional and the garden and chilled seating area was a big hit. Highly recommended!

Stayed June 2014, travelled with family
Helpful?
Thank Ollie_84_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
548 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 27 June 2014

This is a quaint little place situated in a quiet cul de sac about 300 meters from the archaeological site of Pompeii and 100 meters from the Sanctuary of Pompeii. Access to the sites, food, and nightlife is just a short easy walk.

The front desk staff was extremely helpful working our reservations. Booking.com messed our reservations up overbooking the room. The hotel staff found us another hotel and notified us, to ensure we were taken care of before our arrival. Upon arrival the front desk staff had worker their magic to put us in their hotel for the whole stay. They were awesome! The front staff is the property's greatest asset.

The room was basic, quiet, and clean as was the bathroom. The maid did forget to put soap and shampoo in the room, but once again the front staff came to the rescue providing the amenities. The air conditioning worked great after a hot day in the sun. Internet worked but was not the best connectivity.

The breakfast buffet in the morning is nothing fancy, but it fills your belly to get your sightseeing day started.

If driving, your car can be safely parked in the monitored parking behind the hotel.

We would definitely stay if we return to Pompeii.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
644 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
Reviewed 26 June 2014 via mobile

This is a great little hotel. We were on the second floor and the elevator worked well. Our room, for 3, was very small and storage was extremely limited. Wifi was very erratic. Sometimes it worked and sometimes only by going into the hall first could we get on. Sometimes it did not work. Air conditioning in our room was excellent though the common areas were quite hot. Water pressure was good and towels were large and plentiful.

The location is perfect not only for tourist activities but also for the two great restaurants very close by. The very best thing about the hotel is its staff. No question went unanswered and information was specific and useful. They were very welcoming and helpful.

If you are staying in Pompeii, this is a great place to stay.

Stayed June 2014, travelled with family
Helpful?
Thank solomon5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2014

A nice place with helpful friendly staff. Clean and tidy and perfect for the archaeological site.
Lacking a little in facilities but we were not looking for them. Nice garden out the back to rest in. I would go back.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Sunnytunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
232 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 18 June 2014

We stayed here for 3 nights to visit Herculaneum, Pompeii and Vesuvius. Hotel was nice, room was quite big and the bathroom was reasonable. We stayed in Inn 1. Only gripe would be that there was no safe in the room, could have left stuff with reception but didn't really want to. The hotel were happy to give recommendations for resturants and for how to get to places such as Herculaneum by train. They didn't seem to want to replienish the shower gel which we relied upon as we'd only gone with hand luggage for the week. But the reception staff were more than happy to get us some. Breakfast was nice, standard European, pastries, fruit and ham and cheese. Took about 10 minutes to walk to the Ampitheatre entrance of Pompeii which was very handy!

Room Tip: Ask for a room in the main hotel or Inn 1 as Inn 2 was actually down the street and would have been...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachyA1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Diana Pompei

Property: Hotel Diana Pompei
Address: Vicolo Sant'Abbondio 12, 80045 Pompeii, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Pompeii
#1 Family Hotel in Pompeii
#1 Romantic Hotel in Pompeii
#4 Business Hotel in Pompeii
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Diana Pompei 3*
Number of rooms: 22
Official Description (provided by the hotel):
This recently renovated hotel with modern and glamour refinements is winner of the Italian Hospitality Awards 2007 3-star category.Ideally located for public transport users, walking distance from the ruins and the famous Sanctuary.Geogeous garden with orange trees, lemon hedges and typically Mediterranean plants.On request we can organizes wonderful excursion to: Naples; Sorrento; Amalfi; Positano; and Mount Vesuvius. ... more   less 
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Also Known As:
Diana Pompei Hotel
Diana Pompei Pompeii

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