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“Great value; Great location”
Review of Hotel Palma

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Hotel Palma
Ranked #12 of 26 Hotels in Pompeii
Certificate of Excellence
Toronto, Canada
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great value; Great location”
Reviewed 16 June 2014

This hotel is very close to the ruins - 10 minute walk and close tot he train station. Patrizio was very helpful in giving us excellent directions into Naples and to Salerno. We were driving so wanted safe convenient parking especially for Naples since we were there at night for the opera. Parking is on the street so it was fun with the staff to keep the spots reserved fro hotel guests. Patrizio was very concerned about our safety in Naples but we had no problems with his help.

Yes power is by the room card but that is pretty common in Italy and we encountered it in numerous places. Never an issue.

There is some street noise but you get that when you are in a convenient busy location.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
London, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2014 via mobile

Good value hotel if you're staying here to see the Pompeii ruins. Very centrally located. 5 mins walk from the rail station, 10 mins walk to the ruins. Rooms are spacious and clean. Breakfast a delicious selection of cakes, salami, cereal and cheese.

Stayed April 2014
Helpful?
3 Thank cori h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, England, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 April 2014

I am disabled and the staff, especially Patrizio could not do enough for us.We were in the corner room on the first floor with 2 balconies. Great for people watching. With every hotel you will have some small niggles but they pale into insignificance compared to the rest. It was ny partners 60th birthday when we were there and they arranged flowers etc. Our room was spotless and the shower was powerful and hot. On our last evening we ate there and had a great meal, only complaint was that they only had sweet white wine. The view from the roof terrace is stunning with Vesuvius towering above. A word of warning. The hotel arranged for a wheelchair for me to get around but both in the town and the ruins I had to keep getting out as there are no drop pavements, cars parked on the pavement and the ruins themselves are impossible to negotiate in a wheelchair.The ruins are fascinating and 10 years ago I could have walked it in 10 mins max.BTW opposite the first entrance there is a pizzeria which serves freshly made authentic pizza. Best we have tasted. .

Room Tip: Go for a corner room. Much bigger balcony.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 March 2014

We stayed here because of location: next to the train station and a easy walk, no, stroll, to the ruins. The hotel is simple to get to from Naples, and you can use it to explore the Almafi coast or the volcano. The hotel was a good value. Some rooms smell of smoke. We pointed it out, and quickly remedied the situation. The staff was exceedingly friendly and courteous. They told us where to go, where to eat, and where the best gelato was to be had. They were right. The rooms were reasonable for the rate. They were comfortable and the wifi was free and easy to access. The bathroom was spacious, as was the room we had. There are no views: it is an urban hotel across from the train station. However, it was quiet and clean.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergerac, France
Level 5 Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 January 2014

This hotel was a HUGE disappointment;on the site it looked very good with OK reviews. Arrival seemed promising as everyone was very friendly,the room though not big but did have 2 little balconies which was nice but it was all downhill from there.
*Power in room works via the key card which is good except it means that when you go out for dinner & want to cool down the room for sleeping it goes off. It was VERY VERY noisy so you could not sleep with it on.You cannot sleep with the windows open as it is opposite the station & on a corner of 2 fairly busy streets (think also of the scooters here.....)
*Breakfast was buffet but most things had run out by 8.30 & choice very poor. Yoghurt very out of date,another was mouldy inside which was very off putting. They would not assume ANY responsibility & blamed their supplier...... all rather worrying.
*As we had spent form opening time till closing at the Pompei site we were totally exhausted on 2nd night so decided to eat in hotel.BIG mistake. Firstly they brought nothing that we had ordered. When food finally arrived it was totally inedible.It was TOTALLY overpriced & disgusting but it was shrugged off when we complained.
*Bathroom was dreadful;not possible to shower as poor quality shower head really only suitable for rinsing your hair,however as the water pressure was non-existant it took 45 mins to get 8" of water in the bath & after 3 days I HAD to wash my hair & it took 20 mins of sitting in the freezing bath to rinse with the riddiculous shower head.We had 2 rooms,the other for our son & a friend & they had the same problem.
*Hotel recommended a restaurant for the first night that was shockingly bad......& we asked for somewhere that was good not being on a budget. it smelt of cat & the food was truly awful. On the 3rd night we went somewhere quite touristy & it was suprisingly good. Thankfully as by this time we had barely eaten & were starving.

Room Tip: Don't choose any room.......go somewhere else.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank Henrietta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 October 2013

Came across this hotel by chance and were so pleased we did. The location was excellent - walking distance to the ruins, to restaurants and across a small piazza to the train!
We were able to park our car in front of the hotel where it was "guarded" by the staff while we visited Pompeii and Naples.
Our corner room had 2 balconies - one with a magnificent view of Mt Vesuvius.
Breakfast was varied and bountiful.
The front desk staff were very friendly and gave helpful recommendations for restaurants, etc. Thanks, Leah (spelling?)

Room Tip: Ask for the corner room with 2 balconies
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level 6 Contributor
252 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 September 2013

The lobby is very nice, rooms are a bit small, but well kept and sufficient. Don't look out your window for a view though. The location is a very short walk to the beautiful basilica which is only viewable from one spot on the terrace, so that's a bit deceiving. Still, I would stay there again in a minute. Everyone was extremely friendly and assisted with luggage out of car without being asked. This was pleasant and breakfast was really good. I would say this staff was one of the best. If there was a pool it was hiding. There was a hot tub though we didn't use it.

Room Tip: Higher floor is always better. All are facing same direction.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LovinLifesJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palma

Property: Hotel Palma
Address: Via Piave 15 | Campania-Napoli, 80045 Pompeii, Italy
Region: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Pompeii
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Palma 4*
Number of rooms: 30
Official Description (provided by the hotel):
Facilities include a well-equipped meeting room and Internet point, a cosy bar and TV lounge as well as a delightful citrus garden and splendid sun terrace. The hotel is provided with a refined hall, bar and TV lounge, conference room, a typical Mediterranean cooking restaurant, solarium with mini Jacuzzi swimming pool, internet point,Wi.Fi on the rooms, fax and safe service. They are provided with all the comfort : conditioned air/heating, private services with bath-tub/shower, direct dialling telephone, windows or balconies, drink cooler, safe boxes, hair dryer and TV . The hotel is provided with double, triple, quadruple rooms, and junior suites with hydro massage bath-tub and shower to grant to our guest a pleasant and unforgettable stay. A buffet breakfast is served in the breakfast room each morning between 7 a.M. And 10 a.M. ... more   less 
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Also Known As:
Palma Hotel Pompeii

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