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All reviewspiazza navonarooftop terracefamily suitegreat hotelsister hotelformer conventinterconnecting roomswalking distancehuge showerperfect locationrain showermodern amenitiespastriesthe entire staffprior to our arrivalbeds were very comfortablei highly recommend this hotel
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Reviewed 7 December 2017

We stopped in Rome for 2 nights at the end of a multi city trip. This Hotel was perfect in service, atmosphere & location. This hotel was a very pleasant surprise! For the price and location, it exceeded our expectations. The very friendly staff did everything to assure our satisfaction, from the time we arrived until departure. Centrally located so we could walk or take a quick taxi to everywhere we wanted to go. Having a very nice buffet breakfast every morning was a plus!

  • Stayed: November 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Deb P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELENA_RONCONI, Director of Sales at Hotel Martis Palace, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you very much for considering us "perfect in service, atmosphere & location”.

We are also happy to read that you have enjoyed our "very nice buffet breakfast every morning".

We sincerely hope to welcome you here very soon!
Warm regards,
Elena Ronconi - Director of Sales
Martis Palace Hotel and Hotel Lunetta & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

I would recommend upgrading to the larger suite. Its so worth the little extra money for the much more spacious elegant room! The staff was fantastic!!!! Very helpful, friendly, and pleasant! The hotel was clean. The breakfast was very nice .The location was terrific!!!!. If you go to Rome I suggest you go to the Vatican with a tour guide! I didn't like the shopping in Rome.

Stayed: November 2017
1  Thank karenj1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELENA_RONCONI, Director of Sales at Hotel Martis Palace, responded to this reviewResponded 4 December 2017

Dear Guest,

thank you for your nice words about our "spacious elegant rooms", our "fantastic, very helpful, friendly, and pleasant" staff, our cleanliness and "very nice" breakfast.

We truly hope to welcome you back again in the future!
Elena Ronconi - Director of Sales
Martis Palace Hotel and Hotel Lunetta & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017

We made the right choice when we booked this hotel. From the moment we entered the hotel, Carlo and the rest of the staff were extremely friendly and helpful, always looking for ways to accommodate us and make us feel more comfortable. The hotel is tastefully designed and we enjoyed spending time in lobby and library as well as our rooms. The rooms were clean, the beds comfortable and all the amenities and electronics up to date (ie, closing your curtain by pushing a button next to the bed). And of course, we were right next to Piazza Navonna, and walking distance from most of the main tourist attractions in Rome. This was not our first trip to Rome and we knew that we wanted to be in this location. But we were so pleased with everything the hotel had to offer, and the location was a plus.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Phoebe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELENA_RONCONI, Director of Sales at Hotel Martis Palace, responded to this reviewResponded 4 December 2017

Dear guest,

thanks a lot for your review.
We are extremely happy to know that you "made the right choice" booking our Martis Palace Hotel, because of our location, staff, confort and modernity of our rooms.

We sincerely hope to welcome you again very soon!
Best regards,
Elena Ronconi - Director of Sales
Martis Palace Hotel and Hotel Lunetta & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

Great hotel in a great location with great staff.

Very clean throughout and great views from terrace.

Also staff helped out with some excellent recommendations.

We managed to walk to all the major sites and great shops.

Only let downs were that our room had a shower in the room itself and the bar is in the restaurant and it is very quiet so not really a place to kick back with a drink and plan your day. But this would not stop me from going back

Stayed: November 2017, travelled as a couple
1  Thank Eren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELENA_RONCONI, Direttore vendite at Hotel Martis Palace, responded to this reviewResponded 23 November 2017

Dear Guest,

Thanks a lot for your nice words about our “great location with great staff”.
Even if you did not appreciate 100% our modern furnishings, we are extremely happy that “this would not stop you from going back”.

We truly hope to welcome back again in the future!
Best regards,
Elena Ronconi - Director of Sales
Martis Palace Hotel and Hotel Lunetta & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017

I am so happy we picked this hotel in Rome. We took the train in from Florence and there was some traffic getting to the hotel (the subway workers apparently went on strike that day), but it still took less than 25 mins. The hotel looks small from the outside, but our room was very big! The ceilings were so high that it gave our room a luxurious feel. I dont think I've ever had to complain about the size of a hotel shower before, but it was really that big. The bathroom products were all Malin + Goetz which was awesome as they are pricey to get in the States (they sell them at Bloomingdale's).

Wifi was great. Hotel staff was so helpful and courteous...especially Carlo who helped checked us in. I saw a tip to have them book a car to the airport for you in advance and I'm so glad we did it. We had an early flight out so we asked them to book a car for us (a very nice Mercedes showed up) the night before. Cost was 55 euro. When I looked on the Uber app, cost was around 65 to 70 euro to get to the airport! The hotel also packed a cute breakfast-to-go bag for us the morning of our check-out since it was before the breakfast room had opened.

Location was great. Walkable to Colosseum, Vatican, Trevi Fountain, Spanish steps, but tucked away on a quieter corner. The only con was that the mini bar drinks weren't free, but there is a Co-op supermarket across the street to buy water. We were quite spoiled in our hotel in Florence where waters, sodas and juices were refilled daily. Would still 100% recommend to all travelers.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Joanna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELENA_RONCONI, Director of Sales at Hotel Martis Palace, responded to this reviewResponded 21 November 2017

Dear Guest,

Thanks a lot for your amazing words about “the ceilings so high that it gave our room a luxurious feel”, bathroom products (Malin + Goetz) and “great” wifi.
We are also delighted to know that you have appreciated our car service for the airport and our breakfast boxes for your early check-out.
Once again thank you because you “would still 100% recommend to all travelers”.

We sincerely hope to welcome you here very soon!
Warm regards,
Elena Ronconi - Director of Sales
Martis Palace Hotel and Hotel Lunetta & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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