We arrived on Good Friday in time for the Easter weekend at around 3pm and were told that we could not check in until 6.30pm (on the web site they advise that check in is from 10.30 onwards). In the meantime we were offered to leave our bags in a communal area which was not secure. We were eventually given a room and were told straight away that we would be moved to another room the next day. The hotel is near the city centre (but not within walking distance). Currently, the building within which the B&B is located is delapidated and like a building site. There are exposed wires, scaffolding is about to go up and is not very appealing. The courtyard and the communal areas leading to the front door look worse than the Colosseum. The staff are very friendly and helpful. The wifi is unreliable and we had to ask for the router to be reset twice during our 4 night stay. Unless you are in room 3 reception is poor. Most of the time there is no mobile phone reception. Breakfast is very modest: coffee and juice, dry cake and crispy bread. There are no plates or glasses on offer. There are flakes but there are no spoons nor bowls to eat them with. We got woken up at 9.30 on Sunday morning by the maid asking us if we wanted the breakfast tray for the next day. The TV is so small you need binoculars to see what is happening. The sheets had holes in them. The shower cubicle is extremely small and could have done with a clean. Shower gel is provided but no shampoo. I would not stay again here. Not good value for money.
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