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“10/10 - cant praise enough - staff exceptional”
Review of Hotel Castle

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Hotel Castle
Ranked #151 of 1,259 Hotels in Rome
Certificate of Excellence
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“10/10 - cant praise enough - staff exceptional”
Reviewed 5 August 2014

I cannot speak highly enough of this hotel. To say the staff are exceptional doesn't cover it. Always attentive at breakfast, a cheery welcome, helped to book trips out using their PC and printer to save queues in Rome, will do anything to help (including ordering us a takeaway when the local restaurant was shut!). Was my boyfriends birthday and our anniversary and they let us have an upgraded room. Great to be located out of the busy center as its calmer and has a swimming pool and it is only 15 minutes to Rome on the train (with a free shuttle to the station in the morning and evening) Free wi-fi, comfy and clean rooms. Effective aircon which in peak of summer was needed! 10/10 - an absolutely fantastic hotel, thank you so much!!!!

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank AmyElizabeth87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 1 September 2014
Dear AmyElizab,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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389 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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solihull
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

The hotel had a lovely atmosphere with friendly staff who are more than willing to help with anything you may need. The room was newly furnished and always kept very clean. The facilities were great with a lovely pool and a huge selection of food for breakfast. Ideal for a weekend to Rome with a free shuttle to the local train station which only takes about 15 minutes into the centre, would recommend to anyone!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
6 Thank kittykat8893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 1 September 2014
Dear KittyKat8,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 July 2014

Swimming, fab breakfast and the amazing shuttle service run by lovely family....all for free...we could not get over this place...rooms so clean and spacious...3 nights here paying so little for hotel with 2 stars that should really be 4 stars..loads of parking but forget your car because you won't need it....this is the perfect place to stay to see Rome...a wonderful family run establishment that really needs to be put on the map...situated 15 minute train ride into the centre..tickets 1.5 euro return...buy at reception in hotel...they take you to station in car and then pick up again turning up to meet all trains coming in....all part of service....this is the kind of place you really look forward to coming home to after hours of sight seeing and walking...wonderful..

Room Tip: We had fantastic family room 223
See more room tips
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank 186334Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 1 September 2014
Dear 186334Marie,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
141 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 13 July 2014

We discovered Hotel Castle on trip advisor and opted to stay here rather than central Rome down to price difference in busy July. Whereas it is a little way out of Central Rome the free shuttle service to local train station compensates. Our room was spotless and comfortable, the twin beds were narrow and our feet dangled out the end but we found this to be the case everywhere we stayed in Italy. What sets this Hotel apart is the excellent customer service. Family run, friendly and helpful staff ensure all needs are met, even down to selling train tickets. The breakfast was sensational, coffee excellent .. Highly recommend.

Room Tip: Take a photo of train timetable at station for return journey home ... Trains are infrequent later i...
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank yogaflowjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 14 July 2014
Dear Yogaflowj,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2014

My wife and I stayed at Hotel Castle whilst visiting Rome in June. I was a little concerned as we drove through the surrounding area and pulled almost straight off a major road junction into the hotel, but as soon as we crossed into the car park my worries abated as the hotel is a small oasis of calm in the chaos of Rome.

The service was superb - it's a family run business and two of the sons seem to do much of the work at the front desk. Our room was ready when we were, late check out wasn't a problem, they spoke good English, provide a free shuttle service to the nearby train station and even picked us up when we inconveniently decided to travel back from Rome in the middle of the day.

Rooms are spacious, functional and kept well clean. The pool is beautiful and well maintained and a god send after being stuck in the stuffy city centre all day or having to tour the Vatican in trousers!

If one were to be critical you could point out that the location is not central - you're about 1km from a train station that's a further 15 minutes outside Rome - but to get a hotel with a pool at a price that didn't cost the earth I'd say it was worth it.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 14 July 2014
Dear James,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.
We appreciate your comments regarding our rooms and our swimmin pool.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elbert, Colorado
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

We spent two nights in this hotel. The staff was fantastic, went way beyond the basics to make sure our stay was comfortable. In the morning, they drove us to the train station so we could head into the city, and were waiting for us when we arrived back again. They gave wonderful recommendations for restaurants, and explained clearly how to get around the area. The room was nicely appointed and had a modern feel to it. The only negative at all for us was that the mattress was a bit too hard for us. We found it difficult to sleep comfortably and soundly. If you prefer hard mattresses, this would be the perfect hotel for you. Overall, we were delighted with our stay there.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Tonya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 14 July 2014
Dear Tonya,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

A++ Very clean and comfortable hotel with easy access to the city centre. The staff was very friendly and always eager to help. Lovely pool to relax and very delicious breakfast. Overall a great value for money! It was an excellent choice and we will sure visit again in the future.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabrizioVannarelli, Proprietario at Hotel Castle, responded to this review, 14 July 2014
Dear Elena,

thank you for the time you spent in writing the review on your stay at Hotel Castle.
We are very satisfied that you enjoy your stay at Hotel Castle.

We would like to enhance the fact that our shuttle service is free of charge.
ATTENTION: The shuttle service is available ONLY during the morning and the evening.

However, we invite you to contact the hotel to know the timetable and to make sure that the shuttle service is in function during your stay as it depends on the period .

Don't forget to check our OFFICIAL website where you will ALWAYS find the BEST OFFERS possible and also all the informations you need to organize your stay.

We hope to see you soon,

Best Regards,
Fabrizio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Castle

Property: Hotel Castle
Address: Salita di Castel Giubileo 196 | Uscita Castel Giubileo del GRA, 00138 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #151 of 1,259 Hotels in Rome
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Castle 2*
Number of rooms: 34
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