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“Enjoyable food but a very disappointing service”
Review of Il Gabriello

Il Gabriello
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Ranked #90 of 12,254 Restaurants in Rome
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Child-friendly, Local cuisine, Special Occasion Dining
Dining options: Dinner, After-hours, Reservations, Seating, Serves Alcohol, Waitstaff
Neighbourhood: Campo Marzio
Oxford, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Enjoyable food but a very disappointing service”
Reviewed 21 June 2014 via mobile

We were looking forward to our meal here after seeing that they had a 2014 certificate of excellence in the window and our initial experience was a good one, our waitress was very attentive, spoke perfect English and was happy for me to practice a little of my Italian on her when ordering. This however; was the last attempt of service we received from her for the rest if the night and what started off as bad service turned into dam right rude towards the end when were practically ignored after being given the desert menu and in the end I had to flag someone down to get our bill. After getting the bill no-one would collect it and when we left not one of the 3 staff mentioned anything of goodbye or indeed a gesture that would be acknowledging us leaving.

Somewhere along the course of the evening it went horribly wrong but was relieved to hear it wasn't just us because as we were leaving we overheard another couple complaining about a similar experience.

Visited June 2014
1 Thank bensmith907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,801 reviews from our community

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Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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  • Spanish first
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  • Turkish first
  • Any
English first
Santa Monica, California
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 June 2014

Wow. This place is incredible. The food is amazing, the service incredible, and the atmosphere is great. I highly recommend going here for a casual night out in Rome. The burrata toast with anchovies is amazing and so is the grilled swordfish. Definitely a must if you're in Rome!

Visited June 2014
Thank luann b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson, nj
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“restaurant at the Spanish Steps”
Reviewed 16 June 2014

My wife and I spent three days in Rome after a 12 day cruise of the Adriatic Sea. We recommend this restaurant highly to discriminating food critics looking for a wonderful experience. We had dinner in this restaurant and enjoyed superb food and service.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank irarberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Dinner in Rome, Italy”
Reviewed 14 June 2014

Fantastic food, impeccable service, reasonable prices. The Shrimp Risotto was to die for. No children's menu and doesn't open until 7pm. Make a reservation there are only about 20 tables.

Visited June 2014
Thank dmsmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
110 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 13 June 2014

This restaurant is very good, but why did I put OK as the title?
We went here on the recommendation of reviews on T/A. We couldn’t get in on the Wednesday evening, but thought we might not be able to and they were not open when we went by earlier in the day so couldn’t book. However we knew that might be the case so we booked an early table for the next evening.
The restaurant is very busy, and the staff are very good and attentive, the food is good, but I don’t think remarkable, but where this wins is that it is reasonably priced for Rome. I got the feeling that they know what to do to satisfy their customers and they do it well, but could easily become complacent about individuals knowing that they can easily put more bums on seats. So overall a ver good, but on the Wednesday we couldn't get in we went across the road and up a bit to Il Gabriello, which is more expensive, but a much better meal.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank dekka57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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