I recently spent 5 nights at Calisto 6. When looking for a hotel, I knew that I wanted to stay in Trastevere. I was attracted to this "B&B" because of the charmingly decorated, airy rooms pictured on the website. As a woman traveling alone, I also liked that it was located on a central square, where I would feel comfortable coming and going, even after dark. I had read other people's issues about the noise from the bar, but was not worried about that - I live in NYC so am used to noise, and was looking forward to getting to be a 'regular' while on vacation.
However, when I arrived in Rome I was placed in a separate apartment location that is on a small (dark at night) street off a different piazza than the main location. I was told that this was because it would be quieter.
It is possible that I would have been annoyed by the noise of the bar under Calisto 6, but I'll never know. I know that I was annoyed by being placed in a different - and less charming - location under the presumption that I would be happier. The room that I had was smaller, darker (with one small, viewless window), and appointed with much less style than those pictured on the website. Also, instead of being able to walk across a hallway to my private bathroom, I had to walk up/down a narrow flight of stairs. Plus, I learned that the only other person staying in the apartment was a man - something that made me nervous about safety considering that the building was unstaffed. When I expressed my unease at not having a bathrobe to use to get back to my room post-shower (as promised in the online description at TripAdvisor), the manager told me just to use a towel.
I was also told that breakfast in this location was a self-service meal, where one can make toast (from sliced white bread) and coffee, along with yogurt. I told the manager that I had been looking forward to having my breakfast at the bar as described on the website, so she provided me with the vouchers to do so. However, since the bar is closed on Sundays breakfast is not provided on that day.
Overall my stay in Rome was fine, but I found it extremely disingenuous that the managers find it acceptable to place guests in rooms that are not pictured on the website. When one arrives in a foreign city - having already given their credit card information when making the reservation - they are totally at the mercy of the the hotel managers to make good on what they promised in the reservation agreement. In this situation I felt that the room and experience that I received was disappointingly less than what was promised - yet I still had to pay the same price.......
- Official Description (provided by the hotel):
- Our bed and breakfast is located on the first floor of an ancient building of the 15th century, in the heart of Rione Trastevere, very close to Santa Maria in Trastevere square. 'Calisto 6' B&B is the perfect place to experience daily life in a typical Roman setting. The bedrooms are spacious and pleasantly decorated with tall ceilings, large windows and some rooms have antique fresco wall paintings. ... more less
- Reservation Options:
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- Also Known As:
- Calisto 6 Hotel Rome
- Calisto 6 Bed And Breakfast