I booked three nights at b and b Santa crose for a 40th birthday surprise for my boyfriend. First night we arrived was great. He told us that we would stay the first night in the suite and then in the morning we will change rooms. Thinking all he meant was to move next door to the double room we agreed that's fine, no problem. Next morning came...we had a tour at the colosseum at 1030 so agreed 930 we would change rooms. He came to collect us and without a word said walked us 10 mins down the road to a different b and b (not as nice at all) and left us there. We had already paid for three nights. When we asked and complained that this is not the b and b we paid for, what's going on. He pretended he didn't understand. We later got 50 euros back off him as he finally admitted he had double booked. Very disorganised, but with an explanation things would have been ok but nothing. Would definitely not reccomend to anyone.
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- Also Known As:
- b&b Santa Croce Hotel Rome
- Bed And Breakfast Santa Croce