I booked this Amalfi Coast coach tour through City Discovery and it was just as well I did not book it directly.
We left Rome full of excitement and enthusiasm for the five days ahead: Sorrento two nights and Amalfi two nights.
Our Sorrento accommodation was around 4km out of town: it was supeb and we were upgraded to a superb sea-front suite, our meals were fantastic and we decided that made up for us being so far out of town.
On the Thursday morning we transferred by mini-coach to a hotel near and above Amalfi. We entered the reception and were asked for our passports and told to sit over in the lounge area.
Time went by and we began to think something was up: one of us went over and was told some stalling information which we didn't really understand but waited it out for a bit longer.
Around two and half hours later we were rather strong in our desire to be told what was happening so out came a serious=faced manager who said he had very bad news.
Turns out the Appian Line had not paid them for some months and on that very day the hotel management made the decision to take a stand on the hotel's dilemma and NOT TO TAKE ANY MORE APPIAN LINE CUSTOMERS !
He said we could stay if we paid for the two nights and meals: WHICH WE HAD ALREADY PAID TO OUR BOOKING AGENTS. So lots of argy bargy followed ... we all decided to go to our rooms and contact our booking agents.
The others all got confirmation that their travel agents would sort it and pay the costs but I could not contact City Discovery so it was over 24hours before the hotel receptionist managed to get a person to answer the phone by dialling a UK number which obviously was put through to City Discover in USA.
The woman there said they were going to replace the entire holiday cost for me and my daughter so we accepted that and I paid for the costs which covered the two nights.
That night the manager shouted us a tasty local lemon liquer after our dinner.
So, Appian Line - next day apparently went bankrupt so others would have been gravelly affected all over Italy...in fact those people who were due to go out at 3.30pm were left with a NO SHOW and at that late time of day the stress of getting back to Rome for other ongoing travel commitments.
No help was forthcoming from this disgusting Appian Line - all in all, a dreadful travelling experience in one of my most favourite parts of the world.
Appian Line is apparently out of business, but if they sneak back into the touring business, have nothing to do with them.
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