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“Nice double beds in all rooms.”

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Venetia Palace Hotel
Ranked #343 of 1,269 Hotels in Rome
Reviewed 2 January 2011

I have stayed at the hotel during a number of business trips to Rome. The Hotel is 3 blocks from the Termini Train Station (Stazione Termini). This is not the best neighborhood in Rome, but it is very convenient to the train station and I feel safe with all the tourists around.
I have seen 3 or 4 room styles. They are all very similar and upgraded pretty recently. All the rooms have 2 twins that can be made up as a double bed. The beds are firm and very comfortable. The wall mounted flat screen TV is nice even if the rooms are small. The rooms have a mini bar, safe and good free wireless internet. You need to get a new free wireless code from the TV every 3 hours. The room furniture is minimal with only a built-in counter near the bed. The showers are a bit larger than most in Rome. The shower head hangs from the ceiling and takes a bit getting use to. The AC and heating was good. The rooms a generally larger than many I have stayed at in Rome.
This hotel has a small exercise room and sauna in the basement and a hot tub on the roof.
The free breakfast is in the restaurant in a lower level and has a good selection of hot eggs, pastries, fresh fruit and fresh squeezed orange juice. The staff is very friendly and the front desk staff speaks very good English. I will continue to stay here as long as the prices are reasonable.

  • Stayed: November 2010, travelled on business
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1  Thank Kevin_WalnutCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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293 - 299 of 857 reviews

Reviewed 27 November 2010

This hotel is only a brief walk from the main railway and bus stations making it very convenient with luggage or for travelling around Rome. The street is quiet and clean - by Rome standards. Our room was a good size and modern and the staff was very helpful. There is a gym and sauna on site and use of this was free. Breakfast was a good buffet with loads of choices. Overall an enjoyable experience at a reasonable cost for a four star hotel.

  • Stayed: November 2010, travelled as a couple
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1  Thank Julia255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2010

Located close to the Roma Termini station, this hotel certainly is situated in a good location just three blocks away from the station but is still a long trek from the leonard express terminal which is a 400m walk from the main entrance. So it took 20 mins to get there from terminals 26 -28.

Room
Room was very small with poor quality fittings. Wardrobe too close to the bed and I broke my toe nail opening it. Also the side of the wardrobe was hanging off - not what you expect in a 4 star hotel. See image. There was also a very clinical backlight above the bed which felt more like an asylum light than the warm light you would expect in a 4 star hotel room.

Wi-Fi
Thankfully the wif-fi service was free but nothing to write home about. The service is delivered via a code on the TV that is renewed every 4 hours so if you are a frequent user or dependent on wi-fi you will not appreciate having to renew your code every 4 hours. The download speed was around 5 MB/s with the upload speed no more than 1 mb/s at best. YouTube struggled to load but text-based websites were fine. The wi-fi was also monitored by the hotel.

Breakfast
Breakfast was perfunctory - self-service coffee machine. The maids did not greet us once but did offer to make a coffee as I was making my own which seemed a bit pointless. You get a range of typical breakfast meals - muesli, yoghurt, toast, sausages, croissants etc. The room resembles a cafeteria and didn't exude class or the feeling you were in a supposedly luxury hotel. On the Friday to Sunday the place was very busy and many could not even sit down.

Reception Staff.
Service was mixed. Some staff were friendly but others aloof and snobbish. One receptionist questioned my entrance into the hotel on my fourth day there even though I had spoken to her earlier. Because I was carrying cans of Fanta she assumed I didn't belong there.

Cleaning
Room was often not cleaned until the afternoons which was inconvenient. On two ocassions the room was cleaned late even though the sign was on the door requesting the service. Once the maid was opposite and saw us leave at 10am but when we came back at 1pm the room had not been cleaned. Taps in the bathroom were left uncleaned.

Other services
You had to book the sauna in advance for 45 minute solo sessions but no lockers or robes were provided so it meant sauna users had to walk thorough the reception in wet towels. Very undignified. The gym was small but I could not see any free weights there. No bottled water was provided there either which is an oversight.

Conclusion
I would not recommend this hotel because of its misleading status and the poor, unfriendly staff, some of whom were snobby in the extreme.

  • Stayed: November 2010, travelled with friends
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5  Thank Ym32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2010

I went here with low expectations as friends had warned me generally about all hotels. I was a bit put off when we arrived to check in as the guy was on the phone and was checking us in at the same time - bit rude. I had chosen the deluxe room with the jacuzzi which would be ideal after 6-7 hours of walking and sightseeing - would definately recommend doing this. But i was disappointed with the room as it was very small even though the jacuzzi was a step down tub which was really cosy. The guy changed us to the junior suite at no extra cost the very next day which was great. Would have liked and expected tea/coffee facilities in the room for a 4 star. Bar was never open. Breakfast was very disappointing and cramped- cappacino was good. Ideal place for location as all main attractions are walking distance, we only got the metro to the way to vatican city (walked on the way back). it cost 1 euro each and the station was visible from the hotel - good walking distance. Do not eat in the touristy areas and food is appalling - not authentic and very expensive. Go to the back streets of cavour street (where the roads continues but has a right turn (not far from termini station), and go across the water to traverese area - for £10 got a three course authentic meal with quarter wine!!! do not but mineral water and there are foundations all over which have spring water running through them and is for drinking. For shopping the designer shops are on condetti rd (come off spanish steps and turn right or straight. the high street type of shops are on corso del - all close together where we had the best cappacino in a cafe.

All in all, glad we stayed at this hotel - its newly refurbished with a very modern and relaxing touch which is just what you want on a city break.

  • Stayed: November 2010, travelled as a couple
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1  Thank n1kk1_km
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2010

Having booked this hotel at short notice and read some of the reviews, we were not sure what to expect. However we were greeted with friendly, efficient, English speaking staff. Our room was certainly much better than we had ever imagined - all very neat and clean with a modern design. We requested a "quiet, high room" as we do like to be able to sleep in peace at night. We were given a room at the end of a corridor on the third floor above a very quiet side street and the blinds at the windows completely blocked out the light. We were happy with this. The only problem was that there was virtually no sound-proofing between the rooms so when the people next door arrived in the early hours we were disturbed in a big way. This was our only minor gripe but not really the fault of the hotel. The breakfast was good and the staff happy to make us coffee to our liking.
Although we did not use it, the hotel had a sauna and spa which looked inviting.
The location, only a stones throw from the main Termini station was perfect and it was still easy to access the rest of Rome without feeling as if we were way out of town but whilst staying in a quiet area. We found some very nice places to eat only a short walk away.
On our day of leaving, the hotel were only too happy to look after our luggage until it was time for us to catch our train. All in all, a lovely hotel to which we will return.

  • Stayed: October 2010, travelled as a couple
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1  Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2010

I have to agree with previous reviews of this hotel. It looks great from the outside but there is no substantace to how it delivers service to its customers.

The rooms are modern and small but the bed was comfortable. The bathrooms were not very well designed and the finish of the fittings were of low quality. Free wi-fi is available in room.

Check in was swift and housekeeping were very good and all areas of the hotel were kept clean.

The fitness room was very basic with no free weights available.

The hotels one big downfall was its breakfast area. Small and inadequate to accomodate all hotel guests. This lead to guests having to wait for a free table and there was no order in who was served first. The manager of the breakfast area left much to be desired, his manner to guests was very abrubt. The food quality though was in line to other hotels with both hot and continental selections available.

There are many hotels around Roma Termini and no doubt one could find one that would provide a more pleasant experience.

  • Stayed: October 2010, travelled as a couple
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4  Thank flyingroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2010

We changed our hotel from H10 roma Citta hotel because we wanted a more central option. After short time we regret that. This hotel try to be fancy , but its just not anywhere close to a 4 star hotel. The rooms are very small. The breakfast is very poor. The service is not there at all. Most of the people who worked there need to understand what kind of job they have. The lobbybar was never open. Asked to borrow a iron, they could not help.

  • Stayed: October 2010, travelled on business
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2  Thank ToolBergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Venetia Palace Hotel

Address: Via Marghera 47/A, 185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#148 Business Hotel in Rome
#186 Luxury Hotel in Rome
#235 Family Hotel in Rome
Price Range: £58 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Venetia Palace Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Sitting right in Rome Historic Centre, Venetia Palace has been recently refurbished. This hotel is reasonably priced. Diocletian Bath is within half a mile. All of the guestrooms are complete with minibar, air conditioning, fully stocked bathroom, TV, free Wi-Fi, and in-room safe. Daily housekeeping is available. Venetia Palace boasts multilingual staff, fitness facility, sauna, business centre, 24-hour front desk, laundry facility, terrace, and luggage storage. Free breakfast is featured daily. Refreshments are available in the on-site bar/lounge. Limited-hour room service is available. Either, guests have access to several restaurants close by, including Agora’ Restaurant & Bar that features Italian food. During their stay, guests can visit the National Roman Museum, a ten-minute walk away. As well, Roman Forum is within two miles. ... more   less 
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Also Known As:
Venetia Palace Rome
Hotel Venetia Palace

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