We stayed here for two days. During the first night, I woke to a rash of bites on my back. I informed the hotel reception, who would not move me to another room (I have no reason to doubt that they were full). By morning, my husband and I were both covered in revolting bites on our faces, back and stomach. I checked the mattress and discovered that there were dubiuos black specks on the mattress, which made me want to check along side the bed, where I found revoltingly well fed bed bugs - DISGUSTING! When I spoke with management the following morning, she suggested that I could change hotels and there was nothing she could do for me and that she was sorry we had been bitten (she did not sound shocked about the bed bugs). I asked whether I could change rooms, and they agreed to move us into another room, which was small and dark. The breakfast the following morning was a small "croissant" in a bag and a coffee. The location was not particularly convenient, and between the street noise at night, the bed bugs and the unhelpful management I was very disappointed. Unless you don't mind the thought of being bitten by bugs as you sleep, avoid this place. I question the other reviews to date, which may have been written by the bed bugs themselves as they are the only ones guaranteed a good night and a great meal at this dump.
- Official Description (provided by the hotel):
- Rona Resort is located on the second floor of an elegant palace located not far from the Aurelian Walls that encircle the Eternal City, in a safe and quiet residential area is rich in bars,cafeterias, pubs, piano-bars,supermarkets, restaurants, cinemas and theaters.Our rooms are large and cosy. We have furnished them with taste and attention to detail to provide them with a home style warmth. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travel Republic (UK), TripOnline SA, HostelWorld, Traveltool, S.L.U., Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your Rona Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rona Hotel Rome