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“Do not recommend”
Review of Bollo Apartments

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Bollo Apartments
Ranked #83 of 1,093 Speciality Lodging in Rome
Certificate of Excellence
Melbourne, Australia
Level Contributor
3 reviews
“Do not recommend”
Reviewed 7 August 2013

We are a family of 5 and we were told that we will have a large suite. We were actually given a large room which seemed to be a converted basement. It was dark, damp, old and moldy. We hated staying in it and it dampened our whole experience in Rome. The guy who checked us in was not helpful or all that informative. We were so glad to leave!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 21 August 2013
Dear Sir / Madam

I'm so sorry that you did not like the apartment that was assigned to you, but if I'd say that at the time of check in we could find another place without any problem. Our first goal is to make our visitors' stay memorable, and if that means another place to look for them is absolutely not a problem for us. If you would have talked to us at check in your holiday would have gone differently.

Best Regards
Leonardo Inzillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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358 reviews from our community

Traveller rating
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    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
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English first
Stillwater, Minnesota, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2013

we are a party of 12 relatives who stay at the Bollo Apartments for a week. The location was perfect for us ...walking distance to most of the major sites...and the rooms clean. The Internet connection worked great. The owner/Mgr was curt and impatient with us, especially compared to the warm friendly reception we received in Pisa. The kitchenette is poorly stock with enough plates, flat wear pans ect. The bathroom lacks any surface....shelf, table...to put any of your toiletries on. There wasn't a table to eat on in our room and there wasn't enough room where the table was (in the other bedroom that shared the kitchenette) for four people to use it. The Hotel had double locked doors plus the rooms also were double locked. This provided great security but required you to carry a fist full of keys around with you as each door had its own key.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 21 August 2013
Dear Sir / Madam

Thank you very much perrecensione you wrote. I'm so sorry that you had the impression that someone was rude to you, but I'm sure you misunderstood. I'm not even sure whether you've ever seen the owner since it usually does not talk with the guests, all part of the reception and hospitality customers is run by me and Samir, and Samir and I were never rude to anyone, even because we really love the work we do, however I hope you will come back soon and visit us, we will change your mind about us, it's a promise.

Best Regards
Leonardo Inzillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin/San Antonio
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 July 2013

We stayed at Residence Bollo II apartments. No full-time staff, but the staff that did meet us there was very helpful. The location is nice, near the Piazza di Fiori, and cab stations are close by. Somewhat noisy at night but still secure and comfortable. We would definitely stay here again.

Room Tip: Call ahead to discuss room options. We were overlooking the street, and it was somewhat noisy. If y...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimbo26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 21 August 2013
Dear Sir / Madam

Thank you very much for the review you wrote. The location is one of our best strengths and I'm really happy that you got on well with us, I hope you'll come back soon.

Best Regards
Leonardo Inzillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melville, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2013

Was in a great location. Guy who checked us in was in was great, very informative and extremely helpful. Unfortunately people in room above us were very loud until 5am on two nights. Fairly basic accommodation but that was what we paid for. Very poor bathroom configuration. Overall the guy on check in made up very everything else.....

Stayed May 2013, travelled with friends
Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 15 July 2013
Dear Sir / Madam

Thank you very much for the wonderful review you wrote about us and thank you also for the tip on the equipment of the baths, we will try to improve it. I hope you come back soon and visit us.

Best Regards
Leonardo Inzillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 June 2013

Great Location-Easy to get to night scene of Campo di Fiori
On a quiet street away from the night life though
Easy cab ride to Spanish Steps or Colosseum (Both 7Euros)
But you need to take a taxi or walk a bit for the metro. Colosseum is closest.
Great staff-flexible on check in time. Showed us how to work the keys.
Cute, Clean, room.
Secure-three doors and gate between you and the outside world.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samastarr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 15 July 2013
Dear Sir / Madam

I'm really glad you got on well with us. Since the stamp Apartments does not have a concierge service 24 hours 24 we tried to make our guests feel as safe as possible and to do that we have installed well before the 3-door guest accesses to the rooms, I'm really glad you he appreciated our efforts. I hope you'll come back soon.

Best Regards
Leonardo Inzillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 12 June 2013

Location, location, location... And that beautiful tree at the entrance, ohhh!!!
The rooms are spacious, you have everything you need, the staff is extremely helpful. Yes, the place could use a little facelift, but it's very comfortable as is. The only thing maybe is the shower - ours did not drain, it took 15 minutes for the dirty water to go. Other than that - excellent place, would come back in a heartbeat anyday!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluesque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 15 July 2013
Dear Sir / Madam

Thank you so much for this wonderful review you wrote. Il Vicolo del Bollo is lovely, especially when the beautiful tree bucambilla our entrance is in bloom, in fact every day in this period hundreds of people stop to take pictures at the entrance of Bollo Apartments. I hope you'll come back soon and visit us, we will be here waiting for you.

Best Regards
Leonardo Inzillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bsb
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2013

Great location (few steps from campo dei fiore), friendly staff and nice budget for a young couple. The room is ok. I made reservation for a simple room and was upgraded to a larger apartment. Just don´t expect to much.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flavia c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leohools, Proprietario at Bollo Apartments, responded to this review, 15 July 2013
Dear Sir / Madam

Thank you for the review you wrote about Bollo Apartments. The Bollo Apartments is the perfect solution for those looking for a simple clean and comfortable in the heart of Rome at a very low budget and I'm very glad you've appreciated. See you soon.

Best Regards
Leonardo Inzillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bollo Apartments

Property: Bollo Apartments
Address: Vicolo del Bollo 4, 00186 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Navona / Pantheon / Campo de’ Fiori
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #83 of 1,093 Speciality Lodging in Rome
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bollo Apartments 3*
Number of rooms: 8
Official Description (provided by the hotel):
Welcome to your holiday home in Rome! Residenza Bollo Apartments is a haven of tranquility and allure in the hearth of the Eternal City, an ideal place for a full immersion in Rome’s ancient core, the Rome that many people come to see: a captivating mix of atmospheric squares, narrow alleyways, street-side cafes and historic “palazzi”. Located in a quiet alleyway (Vicolo del Bollo) in the vibrant area of Campo de’ Fiori, within easy walking distance of the most beautiful and suggestive historic sites of Rome like Piazza Farnese, piazza Navona, Fontana di Trevi, Pantheon, Vatican City, you’ll experience the city as seen in the postcards. Our apartment hotel in the capital of Italy is the ideal place for those who wish to spend a brief and relaxing stay in a stylish environment that combines modern conveniences with refine decor.Residenza Bollo Apartments is housed in a 17th century “palazzo” formerly owned by the Saint Apollinare nuns and now completely restored, with elevator and comfortably and spacious apartments, characterized by large windows, wood beamed ceiling, elegant refining and wooden floor. Residenza Bollo Apartments has seven apartments for rent, of various sizes and sleeping from 2 to 6 persons, all furnished respecting the typical characteristics of the apartments in the historical centre of Rome. All the apartments are self-catering, tastefully furnished and are provided with air-conditioning, heating, fully equipped kitchen, safe box, video entry-phone, satellite TV, hi-fi sound system, Wi-Fi connection. Mobile phone on request. ... more   less 
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Also Known As:
Bollo Apartments Hotel Rome

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