We reserved a room at Relais 6 about a month in advance and arrived to check in after an overnight flight from the states. We were told that our room was unavailable due to maintenance issues, and that a room had been reserved at the Hotel Fenix just up the street. We were disappointed and I suspected that they had overbooked and had subcontracted out to Hotel Fenix. The next day we went to speak with the manager and without asking he immediately refunded our money for the room. Although we did not stay there the hotel looked very nice and the full refund and provision of a substitute room at a nice hotel made up for the inconvenience. We would definitely book with the Relais 6 again.
- Official Description (provided by the hotel):
- Relais 6 is a refined and exclusive Hotel located in one of elegant area in Rome. The rooms also interconnecting, the suites and apartments with two rooms meet the needs of all customers. An ideal combination for journeys to the Eternal City and business travel. Each room has been designed and equipped with all facilities at the highest levels of quality and comfort. ... more less
- Reservation Options:
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- Also Known As:
- Relais 6 Hotel Rome