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Pantheon Royal Suite
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Reviews (838)
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All reviewsperfect locationround dreamsmolton brown toiletriesprivate elevatorpillow menuwalking distancefree upgradeyour doorstepspanish stepsstandard roombooked this hotelmajor sitesrooms are smalldefinitely stay here againjunior suiteheart of romewalked everywhere
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302 - 307 of 838 reviews
Reviewed 25 February 2014

Location could not be better. In the square of the Pantheon. Gorgeous happening square. Good food all around and street musicians continuously. We are in a roof top suite with two separate patios overlooking the Pantheon so sitting outside enjoying the music was amazing! One patio had a full size jacuzzi, combine this with sun, wine, the square below = heaven! We had an extra large oval shaped bed...decent bathroom, and separate private 2 man elevator up to our room - interesting. Breakfast on location was included daily although I did not take advantage of this so I have no feedback. Staff was fine ( we had little need for their assistance) . I would highly recommend this hotel if location and environment are important to you!

Room Tip: 601 was our only experience.
  • Stayed: February 2014, travelled with family
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1  Thank Laurie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PantheonRoyalSuite, Responsabile relazioni con la clientela at Pantheon Royal Suite, responded to this reviewResponded 4 March 2014

Dear Guest,
First of all we have to thank you to share your experience in our hotel.
we are very glad that you enjoyed the location, but above all that the magical atmosphere that surrounds the pantheon together to having stayed in one of our best rooms has made your stay perfect.
We hope to have you again as soon as a guest and you could try another of our special rooms like the Swim Dreams and maybe this time try our breakfast which we are sure you will like.
We convey best regards
Customer Care Department
Pantheon Royal Suite

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

the hotel was in the most wonderful piazza della rotondo rome with the most wonderful restaurant at its door ,plus its very own restaurant just a step away, the breakfast was good to keep you going till dinner ,our room had a Jacuzzi under the bed a wonderful treat ,my only wish would have been for a bigger window its only half of the size you see from the front app half a shutter size, plus if you like us have lots of suitcases because you are going on with your journey the room really as not got anywhere to store them, they are quite small ,but its all part of the fun of staying in the historical part of the city,the staff was wonderful room was immaculate pantheon royal suite was a little gem in Rome mr mrs ciccotosto

Room Tip: ask for the largest room and a pantheon view
  • Stayed: February 2014, travelled as a couple
    • Value
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Thank ciccotost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PantheonRoyalSuite, Responsabile relazioni con la clientela at Pantheon Royal Suite, responded to this reviewResponded 17 February 2014

Dear Guest,
thank you for choosing Pantheon Royal Suite for your stay in Rome.
we appreciate that you spend some of your time to write this review on Tripadvisor, sharing with us and all the other customers your experience.
We are also glad to notify that you like the location and our hotel position right next to the Pantheon and in a walking distance to all the main sights in Rome . For us is very important to satisfy every single customer and we are happy that you enjoyed the room with the Jacuzzi as a free upgrade. This kind of room it is like all the room size in historical cityes centre but, maybe for your next time, you can decide to book a bigger room with Jacuzzi and a big windows at the square named Pantheon Deluxe room.
looking forward to hearing from you for a next reservation,
kindest regards,

Customer Care Department
Pantheon Royal Suite

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

Modern, clean and bang in the centre of Rome's historical sights.
We really could not fault this hotel, ok rooms are on the small side, typical of city rooms, but the location is awesome, walking out each morning to the splendor of the Pantheon is reason enough to chose this hotel.
Our room was spotless, breakfast was good and the receptionist was always helpful and nice.

Stayed: January 2014, travelled as a couple
Thank gm545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PantheonRoyalSuite, Responsabile relazioni con la clientela at Pantheon Royal Suite, responded to this reviewResponded 5 February 2014

Dear Guest,
we thank you for spending some of your time to post this comment on Tripadvisor sharing with us your experience.
We are glad to know that you appreciated the location , our rooms and breakfast. We are very pleased, too, that you appreciated our staff Is very important to us to satisfy every single customer in the best way possible
We hope that we will have you again as guest in future, what about a room with the view on the square? Rotonda view or Pantheon Junior Suite will wait for you next stay!
Best regards

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Reviewed 31 January 2014

Very impressed with the overall service and facilities of this hotel....great location, coupled with everything you need for a quick trip to Rome. My wife actually forget something in the room, and only realised when we got back the London...The staff at the hotel were so kind to post the item back to us with no charge!!!!

Will almost certainly return to the Pantheon!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
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Thank Florides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PantheonRoyalSuite, Responsabile relazioni con la clientela at Pantheon Royal Suite, responded to this reviewResponded 5 February 2014

Dear Guest,
we thank you for spending some of your time to post this comment on Tripadvisor sharing with us your experience.
We are glad that you enjoyed the location and our services in general. we endeavor to make our guests' stay as comfortable as possible. Is very important to us that you have appreciated the courtesy and helpfulness of our staff, and what makes us proud of our work.
hoping to have you as a guest again we convey
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

Our room was double booked & we had a disastrous first night in a tiny room. At 2 am rumbling machine noices and steps kept us awake all night and when we thought we could have an hour's rest at 7 water started seeping down from the ceiling on to d bed.
Obvously we weren't charged for d night & we were moved to our proper room d following day. From then on however we had a good stay save for an evening when we lost hot water.Location is exception though lack of a lounge/bar was missed. Breakfast ordinary. Staff friendly & coped well with mishaps.

Room Tip: Basic room is very small and inadquate
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 06081950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PantheonRoyalSuite, Responsabile relazioni con la clientela at Pantheon Royal Suite, responded to this reviewResponded 16 January 2014

Dear guest,

First of all thank you for choosing the Pantheon Royal Suite, we are happy that you liked our location and our staff.
About the room you had during your stay we will like to give you some clarifications : at your check-in we offered you a free upgrade in a superior room but unfortunately you didn’t like that room, so we were obliged to move you into an smaller room only for the first night. Regarding the noise that came from the room up to yours, we immediately spoke to the guests asking to make silence more than once! The water coming from the ceiling has been caused by a broken pipe and repaired later in the morning, as soon as the maintainer arrived. As you said, the first night has not been charged and the day after we moved you to a very nice room and we are glad that you liked it.
We really apologize for the inconvenience of the hot water, but after few hours it came back. In the property there is an indoor and an outdoor area where you can order a drink, besides the restaurant in the square.
We are sure it has been only an isolated case and we wait for you next stay in order to completely fulfill your expectations!
Kind regards

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