We spent three and a half weeks touring southern Europe this summer, and began and ended our adventures in Rome. I booked the Palm Gallery Hotel exclusively from reviews on Trip Advisor because there are just too many hotels in Rome to choose from. Trip Advisor not only did not disappoint with the reviews, but this hotel far exceeded my expectations.
I'll first begin my review with addressing the location. While others have complained about the distance from Rome's city center, I can tell you with 100% certainty (having traveled to Rome a number of times before) that unless you want crowds of tourists, noise and high hotel prices, you do not want to be in the center of Rome. If you're looking for something truly and authentically Italian where you eat with locals at the neighborhood restaurants and shop at the market next to area residents, then this hotel is for you. If you want to be shoved around by tourists, hassled by street vendors selling their trinkets and ripped off with picture menus at restaurants catering to English-speaking Americans, then by all means, stay in the city center. Not once did we feel inconvenienced by the distance between this hotel and the hustle and bustle of the city. In fact, it was a welcome reprieve to be separated from it as it felt almost like a retreat from the chaos.
It took us no more than twenty minutes using the subway when we decided to venture in. This is because Rome's metro stops are few and far between due to the nature of the historical preservation policies and the amount of time it takes them to create metro lines. Were it a city more like London or Rome, you'd probably be in the city in half the amount of time because the distance of the hotel from Rome's center is actually not that far. When we decided to use a cab our fare was around 10 EUR each way. We'd stay in the city all day to sightsee, then come back to our neighborhood for dinner and an evening stroll. I loved it.
Now, onto the best part of this hotel: The staff. Never once have I been met at the gate with my luggage by an attendant who ushered me to the porch to relax with a drink and snacks while they checked me in. Vincenzo immediately greeted us and treated us like we were VIP guests. He took our luggage, brought us drinks and snacks on the porch and encouraged us to rest while he got all of our papers ready and processed our reservation. He took the time to sit with us and go over our location, area restaurants, all transportation options, shops near our hotel and then showed us to our room when we were finished. He was so friendly and always seemed happy to see us whenever we ran into him in the hotel!
We met Luisa the next morning who immediately knew who we were-- she really makes it a priority to know her guests staying at her hotel and for this we are grateful. The breakfast was phenomenal and we loved nothing more than sauntering downstairs after our sleep and being greeted by either Daniel or Vincenzo with a fresh cappuccino. It was heaven!! The breakfasts at this hotel are so wonderful-- fresh cheese and meat from the market, fresh fruits and pastries and fresh juices and bottled water to take with you. The breakfast alone was worth it at this hotel, and it was just an added bonus of staying here.
The rooms were decently sized for Europe's standards, which many people forget or don't know if they have not traveled to Europe before. The furnishings were a mixture of traditional and modern and all rooms have beautiful large windows and shutters to open up for sights and sounds of the neighborhood. We slept comfortably, the rooms were immaculate, the bathrooms were great (no clogged drains or slow water systems) and the only thing I would maybe say is keep families with children on the same floor. The walls are thin (to be expected for a building such as this) and we could hear kids yelling and crying in the hallway next to us for a period of time and they were very loud. They left the next day so it didn't bother us for our trip, but perhaps separating couples from families could be good (if at all possible).
I was so sad when our trip was over because staying at this hotel made me want to move to Rome! I hope that we will be back soon, and I am telling everyone I know who is visiting Rome to stay at the Palm Gallery Hotel during their trip.
- Official Description (provided by the hotel):
- 3 stars hotel, located in a very charming area 2 km from Spanish steps, in a liberty villa with garden, totally renovated. Design and liberty rooms. Private bathrooms, wifi, safety box, minibar, air conditioning, LCD TV, personal scale, hairdryer. Fresh pastries and high quality breakfast, wine & cocktail bar, airport pick-up, babysitter, indoor & outdoor relax area, store, fitness, rooftop terrace & garden events. ... more less
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