Brought two tickets from a kiosk (paid cash as kiosk would not accept card payment).
Boarded bus and the attendant ripped the stub and gave us one end and kept the other.
We got off the bus at the Vatican and 3 hours later we tried to board again.
However, we were unable to board as we had not been given a white receipt when we first boarded.
Could be a innocent mistake by initial member of staff although as time passes I strongly suspect this is a well executed scam and our tickets were probably later resold to supplement a fraudulent employees income.
I sent a email to make company aware but 1 week later have not received a reply let alone an acknowledgment.
As with other reviews we heard many passengers complain about how infrequent the service was , particularly as it was a very, very rainy Rome day.
Furthermore despite the roof cover many of seats were soaking wet.
I would avoid and maybe look at a better service.
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