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“Brilliant bus”

City Sightseeing Rome
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US$34.82*
and up
Rome Hop-On Hop-Off Sightseeing Tour
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US$24.87*
and up
Venice City Sightseeing Hop-On Hop-Off Tour
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US$155.44*
and up
Pompeii and Naples Day Trip from Rome
Ranked #496 of 827 Tours in Rome
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Owner description: Rome Hop on Hop Off Open Top Sightseeing Bus Tour
Useful Information: Wheelchair access
Reviewed 13 July 2014 via mobile

We paid for a 48 hour ticket but managed to use it for 4 days. We went everywhere and just sat there some times. Be wary of when you get off guys trying to sell you all sorts. Very annoying.

Thank Dani W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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900 - 904 of 1,644 reviews

Reviewed 12 July 2014 via mobile

Disgusted! I wish we had done our homework before but we have had success through tout Spain and other parts of Italy! Yes it was very expensive! Never have we experienced the 20 minute waits in the sun and the 5 minutes later, another 20 minute stop for drivers refreshment! We we taken up 'book street' 3 times, went past the back of the station, then past the front of the station, no attractions, just traffic jam for a long period! Then the waiting for the bus - they are meant to be every 10 min, we waited 20 mins and could not get on and then we waited 30 mins for next bus! We made a mistake with our ticket - we were over time and they threw us off the bus like criminals!!! Staff were vicious! No understanding of crowd waiting in the sun and long day! I do not think our comments will make a difference as there are so many more unsuspecting enthusiastic tourists just like us!

3  Thank Rosie0701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityRoma, Responsabile relazioni con la clientela at City Sightseeing Rome, responded to this reviewResponded 25 July 2014

We apologize for the long time You,ve waited at the stops.
As You say there is a lot of traffic at Rome and it creates sometimes
delate on our usual frequency and consequently overbooking at our stops.

We are improving our service as much as possible every day.
Thank You for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014 via mobile

Paid 20 euro per adult and 10 for child.the wait was not long.we got in from the termini and got down at the colosseum and then at the trevi fountain
.we didnt encounter any major issues.

2  Thank ReneUae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

I don't think I have ever experienced such rudeness before. It is as if these employees are doing a favor by letting the client go on a tour, even though it was paid for. Beware... They might scream at you, they might refuse to take a complaint or to identify themselves.
Their buses are always filled with tourists, so you might have to wait for over an hour to get in a bus and still you will most likely end up in the bottom deck (most of the time no seats are available in the upper deck...)..
They are more expensive than other companies, their description of the city sights is poor (a lot of classical music, not a lot of history...) and they behave unacceptably and no one cares!
Please do not let yourself be fooled like I was. There are other options.

3  Thank Missmaria84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

More expensive than the other providers. The commentary was very poor, instead of music between commentary silence would have been preferable. We chose to buy tickets for the fast track entry to the Vatican, the museum gave us a voucher for the bus ride back and we then had the embarrassment of being questioned when we got back on the bus. Staff unhelpful for a tourist attraction. Was not worth the money and would use another provider in the future. Check other bus providers before you chose this one.

3  Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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