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“Cannot fault Hotel Metropolis”

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Hotel Metropolis - Chateaux & Hotels Collection
Ranked #239 of 1,272 Hotels in Rome
Certificate of Excellence
Reviewed 27 July 2013

Me and my partner stayed here for three nights in June. The room was spotless and was cleaned every day and brought new towels, even if we left clothes over the room they were neatly folded on the bed when we came back from a day out. The staff on reception were very helpful and gave advice on getting to attractions. Our room was beautiful and so was the ensuite shower room. The air conditioning was extremely useful as well! The breakfast was fantastic, (as expected because of the review on here!) where the was bacon, eggs, toast, cereal, fruit, yoghurt, pastries and authentic italian breakfast salads, and you can have any coffees / teas on request to the waiting staff (I had delicious latte). Location was ideal with the metro just round the corner. It was the perfect city break. We would without hesitation recommend this hotel to anyone and stay again ourselves.

Stayed: June 2013, travelled as a couple
Thank Harriett K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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237 - 243 of 811 reviews

Reviewed 23 July 2013

Stayed here during our honeymoon. Buffet breakfast at the hotel is very good, staff is very friendly. Very quiet part of Prati region of Rome and within walking distance of the Vatican. Metro stop is a few blocks away. Great restaurants and cafes within blocks. Faggiani Café for coffee and pastry and La Nuova Fiorentina restaurant (Via Angelo Brofferio 51) for unbelievable dinner are close by as well.
Just remember to get a calling card at a Tabac stand since in room calls are expensive.

  • Stayed: November 2012, travelled as a couple
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1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

I have used hotel Metropolis on numerous occasions. They offer great prices for best-in-class luxury. I really appreciate their personalized service, the comfortable hotel rooms and the wonderful European breakfast. High quality rooms, and sometimes they offered me special deals too. Besides, they also have free cancellation services and have an additional team to help with prior bookings. In my opinion whenever i have needed a hotel they have been able to offer great value rooms. They have excellent services. Really wonderful and helpful! Thank you very much.

  • Stayed: June 2013, travelled on business
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Thank Harsh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013 via mobile

I booked this hotel because of the reviews which praised SPECIFICALLY the personalized service, the comfortable hotel rooms and the wonderful European breakfast. First- when we got there our AMEX wouldn't swipe. Instead of giving us 10 minutes to fix it with international service they charged our checkcard and told us when we checked out we could use the Amex. FALSE. We therefore lost all travel points associated and paid three times the conversion fees they just shrugged our shoulders and said "it's already been charged- nothing we can do". When we asked for the best restaurants they said "our hotel has a restaurant". And they circled a block of restaurants that supposedly had good food. FALSE AND FALSE. We spent 69 euro (about 100 dollars) for the most mediocre food that side of the Mediterranean at that hotel. The breakfast was like Golden Corral. If you like buffet look warm food that's the place to be. Yep- lots of variety none of which tasted good. We managed to make it throughout the city despite their lack of help. Final straw was the can ride. Not knowing anything we took a taxi from the airport which cost us 70 Euros because they have no shuttle. When we got there they told us we should've only paid 60. When we were trying to leave they said the only way was taxi or a bus but then gave us no info on the bus- they acted annoyed that we were even asking! We found a way- only cost 11 euro and was super easy for two people- terravision- which I will write about later. The thing is I always heard that you get what you give so we went our of our way to try and speak Italian, be thankful, be warm. But it was like trying to warm an ice cube. Ohhhh and the room- ONLY THE SUITE gives you a whirlpool tub so if you're booking for that check twice because Expedia won't tell you the amenities (such as tub). Our room looked like a cruise ship cabin. Dark and uncomfortable with two mattresses stuck together. There were only two good things at that hotel: Gary the waiter was a sweetheart even if the food sucked and it was a block away from the metro which you desperately need to commute around Rome.

  • Stayed: July 2013
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Thank mermaidst0es
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013 via mobile

The room is fine for what you need. Theres no bath, but who needs it in this weather..!?

The main let down was the restaurant. My wife and i planned on walking to a nearby restaurant, but as it was raining, we decided to eat at the hotel.

The food was fine, but well over priced. Plus there was only fish on the menu. Fish starter, fish pasta, fish main.

This is our fourth night in Rome and we have been to many fine dining restaurants. The restaurants outside main tourist attractions are much more value for money and have a much, much better view...

One plus side, the one and only waiter/bar man/room service guy was amazing. In a room of 26 people, he served the food, prepared and served the drinks, and took room service to guests rooms. All with a smile on his face..

In summary, i would advise to stay here but eat somewhere else. There are far, far better places to eat at half the price.

1  Thank Paul A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 3 July 2013

My husband and I visited Rome a couple of weeks ago for our honeymoon and we stayed at the Hotel Metropolis. The hotel is in an amazing location! It is close to St Peters, the Vatican City and it’s Museum, the Piazza di Spagna, the Spanish Steps, Castel Sant’Angelo, the Piazza del Popolo, the Villa Borghese, etc... It’s in an area that’s well connected, by buses and the Lepanto metro stop on line A, which means that you can get anywhere in Rome for a great day out! The Hotel itself is beautiful. The decor is breathtaking from the moment you step into the lobby. We had a great stay in Rome, and especially in the Hotel Metropolis. We had a jacuzzi in our room which was such a nice surprise!

Room Tip: All the rooms are clean and the staff are so friendly. Any room would be ideal!
See more room tips
  • Stayed: May 2013, travelled as a couple
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Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

On our latest trip to Italy, we spent a lot of time in Rome (about two months) and apartment-hopped for the most part. We did spend a weekend in the Hotel Metropolis while we were in between accommodations and we were really happy with our choice. We wanted to stay out of the main tourist fray and thought the Prati neighborhood was perfect. We had walked through the neighborhood previously and kept it in mind for future reference. The hotel's restaurant was great and the staff at the hotel was fantastic. The room was very cool--a good size and the furnishings were super modern. We didn't spring for a Jacuzzi room but we peeked into one and it was very cool! The breakfast downstairs was great--standard options, but quality was good. I loved the modern design, very Italian. We loved the Hotel Metropolis's proximity to the Tiber River--great for people watching--and we loved the easy access to Piazza del Popolo. We had already been to the Vatican and with all of the pope hubub we didn't really want to venture back over there, but for those visitors who want a hotel close to the Vatican (especially first-timers), I would say HM is a great choice. Very close and convenient for those early wake-up calls to go stand in line for the museum. We really enjoyed our stay at Hotel Metropolis--it fit in perfectly with the rest of our Rome trip!

  • Stayed: March 2013, travelled as a couple
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Thank DueNYers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropolis - Chateaux & Hotels Collection

Address: Via delle Milizie, 26, 00195 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #239 of 1,272 Hotels in Rome
Price Range: £77 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropolis - Chateaux & Hotels Collection 4*
Number of rooms: 55
Official Description (provided by the hotel):
Hotel Metropolis, pearl of the hospitality in Rome’s city center, stands out for its original and modern design, complemented by an elegant and familiar atmosphere, which makes pleasant your stay in the Eternal CityA few minutes walking distance from Vatican City and St. Peter's Basilica, Hotel Metropolis is ideally located to quickly get the main attractions of the city, without renouncing to the tranquility of the location.Very close to Lepanto subway station, the hotel is well connected with the city area of interest, the most important monuments, museums, shopping streets and the main railway station, Termini.The hotel offers comfortable rooms of several categories to meet the liking and needs of a varied and dynamic clientele. Each room is equipped with bathroom, with shower or bathtub, hairdryer, safe-box, courtesy kit.Among other amenities, Hotel Metropolis is completed by the presence of an inside Bar and Restaurant, where you can delight your taste with creative cocktails and Italian dishes of the finest quality and refinement. ... more   less 
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