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path76
Redhill, United Kingdom

A Great Place to Stay

Review of A Peace of Rome
5.0 of 5 bubblesReviewed 29 Apr 2017via mobile
A Peace of Rome is a great place to stay. It's housed in a fantastic old building with plenty of character but once inside the rooms are clean and modern with everything you need for a pleasant stay with amazing staff who couldn't be more helpful even texting me days before my stay to see if I needed any help with anything. In terms of location for us it was perfect in an area of Rome that didn't feel too touristy with plenty of restaurants and shops nearby but only a 10 minute walk from the Metro station and the Vatican
All in all we had a great experience and if I ever return to Rome I won't look any further than staying here.
Date of stay: April 2017
Trip type: Travelled with friends
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Reviewed 1 April 2017

I would highly recommend this b & b in Rome. It was spotless and up-to-date and the service was excellent. Daniele provided great tips for seeing Rome and was available to help us with restaurants and transportation.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Patricia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2017

Recommend to all my friends and family. Best accommodation and brilliant hosts. Room and value is as good as anywhere and the location is amazing. Easy walking to all the sites and metro. Thanks again guys

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank ChrisH_PerthWA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabiomassimo60, Manager at A Peace of Rome, responded to this reviewResponded 20 February 2017

Buongiorno Chris_Hoath,

grazie mille for your nice feedback and grazie mille for choosing us for the second time for the visit to Rome.

We are glad to know that you found our location excellent, the proximity of the metro (Line A, our metro stop is Ottaviano or Lepanto), help guests to visit all sites in Rome and help guests to reach us in a easy way, however as you noticed attractions can be reached easy by foot or in alternative there is a bus stop ( line 81) just close by us ( 75 meters) that also permit to get connected to all the city.

We like to help our guests, It is really a great pleasure to put our knowledge of Rome (and Italy in general) in the service of all our customers.
When you arrive and also before ( if you contact us by email or telephone it is much easier for us to get in touch with you, so we can give you our best assistance) we always give important general info & restaurants local tips to make all holidays fantastic.
We like to say you again GRAZIE MILLE for choosing us for your second time in Rome and grazie mille for choosing us through our official website.
Arrivederci a presto!
Best Regards
Daniele & Livio
+393456022600 or +393457772560 ( call-whatsapp-Imessage)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2017

Central to everything, lots of shops and restaurants close by. Great little super market down the road. Clean, big rooms, linen and towels high standard. Very quiet. Daniele is very friendly and knowledgeable (has some very funny stories to tell). He is always very helpful. Booking direct is easy with these guys. This was our second time here and one time at A View of Rome will most definitely be back, in fact wouldn't stay anywhere else when in Rome

Room tip: All rooms a good
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Service
2  Thank JudyA99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2017 via mobile

This is a b&b without breakfast but the rooms are spacious and clean and if you plan to be out and about for most of your stay and simply need a base and somewhere to sleep and shower then this will be perfect for you. You are located about 5/10 min walk from the Vatican and 30/40 min walk from the colosseum. You also have plenty of shops and restaurants and the equivalent of Oxford St not 5 mins away by foot. We were greeted upon arrival outside of the hotel, and Daniel provided us with a map and a wealth of knowledge of the best eateries, street food, transport, sights to see and the best way to avoid queing which proved valuable during our stay. I would recommend a peace of Rome but to reiterate it is suitable for those that like to dance to the beat of their own drum and will spend most of their time out.

Date of stay: December 2016
Trip type: Travelled with family
1  Thank jojogreenie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2016 via mobile

We routinely check TA ratings and reviews prior to booking anywhere and we did the same when we found this 'B&B' in our search and were pleased with the high ranking so locked in our booking expecting the usual 'wow' of a highly rated venue.
There is much we can say that is fantastic - great welcome, well located, comfortable beds , clean sheets, and lots of nearby amenities that confirms this could be top class accomodation.
Unfortunately, there a longer list of 'disappointments' that make us rate this as 'Average', and it only just gets that.
The entire venue is in need of a refresh- the walls are marked in many places, the skirting boards are dirty, our room (#2) smelt of smoke (and although we brought this to the managers attention her response was 'what can I do about it') , the cleaners are haphazard especially in the bathroom, maintenance is average quality too. Whilst we knew there was no breakfast provided or available in house, the fact that the tea / coffee facilities are of the lowest standard ( instant Nescafé, no fresh milk, mis-matching cups and plastic spoons) makes this more like a simple motel than a B&B.
Whilst this may be a top rated venue I doubt it will remain there if something isn't done to refresh soon and invest some of the revenue in lifting the service. I'd stay again if it was tidied up and had a new mood on customer service but couldn't recommend it the way is today.

Date of stay: December 2016
Trip type: Travelled as a couple
Thank Rob P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabiomassimo60, Direttore at A Peace of Rome, responded to this reviewResponded 19 January 2017

Dear Pricer,
Thank you for your review. We are glad for the good words you spent for our property but really sorry for the opposed disappointment that you expressed.
I think it is important to mention that during your stay none of us Managers had the pleasure to meet you. Those you meet are employees. After reading your review, we took time to talk with them in order to have a better idea of what was your experience with us. What we understood is that the day after your arrival you mentioned the fact that the day before you smelt smoke in your room. The answer of our employee was that your room, as all our rooms, is a non smoking room and it was strange for her that you had smelt smoke inside. She supposed that maybe the smoke arrived from the street or that a previous guest had smoked in the room despite the “non smoking rule”. She says that she apologized for the discomfort but since the smell wasn’t there anymore she thought there wasn’t much she could do anymore. She would have certainly offered you to change room is the smell was persisting.
You wrote that you were aware that we do not serve breakfast in our property yet you appear disappointed because you found complementary coffee, tea and cream together with the facilities to make it… This isn’t easy to understand for us: you complain for getting for free something you didn’t expect to get?
Anyway, concerning your suggestion to renovate our property, I am glad to inform you that it is already planned a renovation for next month. Although the property was opened in 2010, we are aware that white walls and furniture are more likely to ruin and need more attention than others.
You might not know but we Manage a total of 3 properties and this year we started renovation of all of them. The first one was completed in December; A Peace of Rome, as I said, will follow in January. It is a big effort for us but, as from the beginning of our Management, we want to offer to our guests the best possible experience, always. That’s why we started this renovation despite the difficult economic period we are experiencing. Since we started our business in 2009, the market is becoming more and more competitive because of the opening of thousands of unprofessional properties that are making the market collapse, offering low prices but also low services. We started this business having an high professional background and are trying day by day to stay alive in this kind of market, keeping the standards high although the revenues are dropping. For this reason your disappointment is even more unexpected and distressing for us.
We hope that you will come back after the renovation and change your mind. We just have one request, to you and to all our guests. If ever there is something that you think we could do better, don’t wait to go back home and then complain on the distance, when we really can’t do anything about it and your comment will damage us, probably more than you think. Talk clearly with us while you are here and help us to offer you the best possible service.

Thanks again for your feedback, we would welcome you back any time in the future.
Best Regards
Daniele

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