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“A pleasurable experience”

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Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Ranked #70 of 1,257 Hotels in Rome
Certificate of Excellence
London, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A pleasurable experience”
Reviewed 26 March 2014

We have just spent four wonderful nights at this hotel , which is set away from the hustle and bustle of the city centre . We had a fantastic luxury double with great views over the city .Sadly the room suffered from early morning noise (6.30 am )from the floor above on our first two days . The staff were very understanding and upgraded our room to the imperial level with club access for the remaining two days of our break. It's rare to encounter hotel staff that have been trained to such exacting standards these days . Well done and thank you !

Room Tip: Imperial club level , if the budget allows
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steve b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 27 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back on a future occasion.

Kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Palm Beach Gardens, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 March 2014 via mobile

Spent four wonderful nights at the Cavalieri. The property exceeded our expectations, the staff and restaurant were wonderful, and the hotel was expensive but well worth it. I totally recommend this to anyone.

Stayed March 2014, travelled solo
Helpful?
1 Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 27 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back in the near future.

Kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 March 2014

I had the chance to stay here for a few days while in Rome last December and the hotel was amazing! Great Service, Love the lounge and the restaurants were to die for! Yes everything was super uber expensive but if you want the best you go here!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank speranzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 27 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back in the near future.

Kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 March 2014

This is a excellent hotel situated in an elevated position with great views over Rome and the Vatican City. Visiting this hotel is a great experience as it comes with world class services and facilities. The art collection throughout the hotel (including one piece valued at $8m) is reason enough to be impressed. We stayed at this hotel it the past when it was the HILTON Cavalieri and in comparison some things have changed. The breakfast is a simpler choice now compared with our previous experience and was a little disappointing but otherwise this is a "must visit" hotel experience.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobA161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 26 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and we thank you for the constructive comment which will help us in our ongoing efforts to improve our service.

Looking forward to welcoming you back to your ‘home away from home’ real soon!

Kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
Reviewed 24 March 2014

We booked this hotel months in advance for a pre-pay rate that was less than a Hampton Inn in New York, and the experience was just outstanding. The staff was friendly, available and knowledgeable, and the hotel itself is beautiful. Highly recommend the stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Skinnedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 27 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

Looking forward to welcoming you back on a future occasion.

Kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New England
Level Contributor
200 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 24 March 2014 via mobile

This is a very nice hotel with excellent service. It has many aspects that are world class (excellent spa, 3star restaurant, large rooms, beautiful grounds and pools, great service) and some drawbacks. The rooms are large and comfortable but starting to show some wear. The heating /cooling system in our room did not function well in March weather. The location is on the outside of the city so you need to take a taxi everywhere or use the hotels complimentary shuttle that goes to a central point in Rome (piazza barberini). Note this might be a plus if you want to be outside the hustle and bustle of downtown. The hotel is a15-30 minute ride to most places. The shuttle does not run all the time (hourly 9:30-12:30 and 4pm-8pm) and it is sometimes full so you then need to take a taxi. Taxis are always available and reasonable 12-15 euros to most places. Besides location, The other issue is the hotel takes advantage of its remote location and overcharges it's guests for food and beverage. Prices are double and triple prices at most places in Rome. I expect Hotel prices to be higher but the premium leaves a bad taste. The portion sizes are too large as if to compensate for the oversized prices. The bakery basket for one order that comes with your 50 euro room service breakfast is enough for three people. Just out of curiosity I looked at the menu at ithe Marriott in town and noticed their prices were much more reasonable (a 50 percent premium to local prices). I am sure this is because there are many great restaurants just out their door and unlike the Waldorf they don't have a captive audience. In summary, great hotel if you know what to expect which is why I have written such a long review.

Stayed March 2014, travelled on business
Helpful?
Thank MC7894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 25 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

We would like to inform you that our prices are in line with 5 Star Luxury Properties and the complimentary shuttle service we provide to the city centre provides our guests with lots of dining options.

Looking forward to welcoming you back on a future occasion.

Kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
4310, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2014

Had a great weekend taking advantage of a special offer. Staff were fantastic. Left my passport in a taxi, concierge got on the case straight away and started phoning taxi companies as well as the shuttle bus company ... within 2 hours I had my passport back from a nice roman taxi driver who came to the hotel with it! Staff were really reassuring .., assured me that there was a good chance of getting it back, told me where to go to declare the loss to the police etc .... Most relaxing holiday disaster I've ever had!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank GNNMarmotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 27 March 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

Thank you so much for these nice compliments which we have shared with the team who all contributed to the success of your stay.

Looking forward to welcoming you back in the near future.

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rome Cavalieri, Waldorf Astoria Hotels & Resorts

Property: Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Address: Via Alberto Cadlolo 101, 00136 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Rome
#20 Business Hotel in Rome
#26 Family Hotel in Rome
#42 Romantic Hotel in Rome
#43 Luxury Hotel in Rome
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Rome Cavalieri, Waldorf Astoria Hotels & Resorts 5*
Number of rooms: 370
Official Description (provided by the hotel):
Overlooking the panorama that has inspired visitors for centuries is Rome's most prestigious address – the Rome Cavalieri hotel. Though only minutes from the city's great monuments, the Rome Cavalieri has the tranquility of an oasis. Enclosed in fifteen acres of lush Mediterranean parklands, this luxury hotel is a calm retreat in the heart of the Eternal City, an elegant refuge where time slows and hearts quicken.The first hotel in Europe to be part of the exclusive Waldorf Astoria Hotels & Resorts, the Rome Cavalieri hotel is more than just a 5–star property. It's the pre-eminent luxury hotel in Rome, with an art collection that outshines many museums, a Grand Spa that would be the envy of a prestige health resort, and standards of luxury that set it apart from other Rome hotels. The Rome Cavalieri brings new meaning to notions of Italian style, and new purpose to the fine art of exclusive hospitality. ... more   less 
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Also Known As:
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri, Waldorf Astoria Hotel Rome
Hilton International Rome
Hilton Rome
Rome Hilton International
Hilton Hotel Rome
Rome Cavalieri Hilton

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