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“Still Top Quality”

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Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Ranked #70 of 1,257 Hotels in Rome
Certificate of Excellence
Chesapeake, Virginia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Still Top Quality”
Reviewed 25 June 2014

My wife and I have stayed here three times over the past several years and we continue to be impressed. Located a little out of the way and several miles from Rome's main attractions, it is still easily accessible by taxi or hotel shuttle. For those who enjoy the exercise, a 25 minute walk through some beautiful residential neighborhoods will get you to the main entrance to Vatican City. Rooms are well appointed, comfortable, and very much up to the high standards of a 4-5 star hotel.

Room Tip: The hotel is located at a high elevation. Take advantage of the most gorgeous views with a higher f...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIkeNowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 28 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal City and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

Looking forward to welcoming you back in the near future.

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Gulf Stream, FL
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 June 2014

The Club level and the views of Rome make this a great hotel for kids and teenagers. This is not a 5 star hotel; the different decor is all over the place. The pool has lots of tattoos and was really crowded when we were there. The staff was great; the Club was perfection. It allows you to get free sodas, breakfast, cocktails after 7--and wifi. Wifi is a large charge in the rooms--25 euros, which was a pain. Outside of the city, but easy shuttle bus or cab--close to Vatican city. Overall great place with big rooms for families.

Room Tip: Definitely Club level...ask for city view and floor 7---floor the the Club itself is on.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GulfStream14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 28 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and that our staff, services & facilities met your expectations.

Looking forward to welcoming you and your family back in the near future.

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granger, Indiana
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 June 2014

My wife and I stayed for 4 days and it was a very nice luxury hotel. But they do nick you for everything including a charge to use the pool. I guess this is ok but for the price you are paying for a room you would think that you could lounge around the pool for free. The breakfast spread was simply amazing. The best I have ever seen at any hotel or cruise ship. It is not in downtown Rome so don't be surprised. It sits on top of a hill overlooking Rome and I must say the view from our balcony was unbelievable. We took several photos off of our balcony. The room was spacious, clean and luxurious. I really have no complaints about this hotel other than the fact they charge extra for everything.

Room Tip: Make sure to request a room that overlooks the city. This is a must.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JefferyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 25 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations.

We would like to inform you that we do offer many room packages that our guests could reserve in advance that include many facilities (including the pool) to their liking.

Looking forward to welcoming you back in the near future.

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadview Heights, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2014

Three separate times we were literally treated with contempt by the pool attendants and the bar personnel after spending with taxes, 430. USD per night. Nickel and dimed for every expense. 18 euros to use the pool. 25$ euros to get internet in the room. Mean personnel that treated me like I was not worthy of staying at the property despite being a Hilton Honors member which means I use their preferred brand. That is unforgiveable.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
3 Thank Sandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 24 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and thank you for your Loyalty.

We would like to inform you that our prices are in line with 5 Star Luxury Properties and we do offer many room packages that our guests could reserve in advance that include many facilities to their liking.

We regret reading of such short-comings, we will speak with the pool manager to make sure such minor incidents do not repeat themselves in the future.

Looking forward to welcoming you back on a future occasion.

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2014

This is a beautiful hotel, and if you want a relaxing luxurious stay, then this is the hotel for you. If you want to sightsee, you will either be taking a 20 Euro cab ride or the shuttle to town. There is nothing other than the room included, not even a cup of coffee. For the price, I think other Hiltons have met our needs much better than the Waldorf Astoria.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 24 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

Looking forward to welcoming you back in the near future.

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunbar, United Kingdom
1 review
Reviewed 23 June 2014

A truly wonderful and restful hotel - with an excellent daily shuttle service to all the hustle and bustle of Rome Staff and facilities are 1st class. Book an Imperial Room with a Rome view and you will be treated to an unforgettable start to your day. Staff are always very helpful especially the pool staff who ensure you are comfortable and well looked after.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Helen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 24 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back to your ‘home away from home’ real soon!

Kind regards
Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2014

As a Diamond Hilton member, it is disappointing to be told at the front desk that the hotel was "just converted" to be one of the only two in the Hilton family to exclude ALL a Diamond members from their Executive lounge. In fact, the Hilton website had not even been updated to reflect this yet so when I hooked the room back in Feb (for a June stay), there seemed to be no problems. On top of that, you are expected to shell out 36 Euros PER PERSON for breakfast which consisted of coffee, pastries, and cold cuts. Needless to say we opted for other breakfasting opportunities after that. Otherwise, the view cannot be beat. Open balcony door in evening to listen to music, watch fireworks, smell jasmine, feel the night air.

May return but will definitely NOT expect to be treated with the same level of service and general attitude as ALL the other (save one other Waldorf) Hilton family hotels.

Expect to be nickel and dime'd at every turn. And front desk/concierge very subtly held their hand out at every utterance.

Room Tip: Definitely ask for city-facing room. But for those awesome views, the Hilton Garden Inn in town off...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Responsabile reception at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, 24 June 2014
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal City.

Please rest assured that HHonors Diamond members are highly appreciated as our our privileged and loyal guests, so at Rome Cavalieri, we reserve the following benefits:

*Complimentary room upgrades based upon availability (excluding Imperial floors).
*Two complimentary beverages per stay at the Tiepolo bar.
*Access to The Cavalieri Grand Spa.
*Complimentary WiFi service.
*Complimentary newspaper (upon request).
*2 complimentary bottles of water daily.

Breakfast and Lounge access are not part of the benefits in Waldorf Astoria properties, please be assured that we are always very attentive to delivering HHonors benefits according to our loyal guests’ status, in compliance with the Corporate HHonors Program for Waldorf Astoria Hotels & Resorts.

We regret reading of you impression and hope to welcome you on a future occasion in an attempt to truly show you the level of service we reserve for our guests.

Thank you for your loyalty and kind regards

Roberta Rossi
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rome Cavalieri, Waldorf Astoria Hotels & Resorts

Property: Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Address: Via Alberto Cadlolo 101, 00136 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Rome
#20 Business Hotel in Rome
#26 Family Hotel in Rome
#42 Romantic Hotel in Rome
#44 Luxury Hotel in Rome
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Rome Cavalieri, Waldorf Astoria Hotels & Resorts 5*
Number of rooms: 370
Official Description (provided by the hotel):
Overlooking the panorama that has inspired visitors for centuries is Rome's most prestigious address – the Rome Cavalieri hotel. Though only minutes from the city's great monuments, the Rome Cavalieri has the tranquility of an oasis. Enclosed in fifteen acres of lush Mediterranean parklands, this luxury hotel is a calm retreat in the heart of the Eternal City, an elegant refuge where time slows and hearts quicken.The first hotel in Europe to be part of the exclusive Waldorf Astoria Hotels & Resorts, the Rome Cavalieri hotel is more than just a 5–star property. It's the pre-eminent luxury hotel in Rome, with an art collection that outshines many museums, a Grand Spa that would be the envy of a prestige health resort, and standards of luxury that set it apart from other Rome hotels. The Rome Cavalieri brings new meaning to notions of Italian style, and new purpose to the fine art of exclusive hospitality. ... more   less 
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Also Known As:
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri, Waldorf Astoria Hotel Rome
Hilton International Rome
Hilton Rome
Rome Hilton International
Hilton Hotel Rome
Rome Cavalieri Hilton

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