The museum’s collection is good, but the manager and the security guard were arrogant and nasty. After asking me to put my camera bag through the x-ray machine, the guard insisted me to store the camera bag in the cloak room (even after inspecting the content of my bag manually).
What is the point only let me bring one camera and one lens inside the museum? On the day we visited, there were only few visitors.
Since my lenses equipment costed me a small fortune, I prefer not to leave them in the cloakroom. I carried the bag (not bulky, just about 10x8x6 inches) into many famous museums all over the world without any issues, except in this museum.
I tried to explain the situation to the guard and he yelled loudly at me. I asked him about the museum’s guidelines regarding the bag size allowed, he just declined to talk to me. The manager came to the scene, without offering any help. Conclusion: one thumb up for the museum’s collection, two thumbs down for the lousy customer service.
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