This is was our 9th stay in five years and the owners and staff do a remarkable job maintaining a consistently high level of quality and service.
The location can not be topped in Rome; the staff is courteous, friendly, and professional; the rooms and lobby are really better than three stars; the breakfast is first rate (with the hardest working servers in Italy); cleanliness pervades.
So, what is this "curse of TripAdvisor"?
The high rating has led, over the years, to a situation the hotel can not control -- booring guests.
Each morning (4) the breakfast room was populated with guests looking like they had just rolled out of bed (grooming and dress) shouting to each other -- both at the same table and across the room! They were routinely rude to the the staff (who reacted with grace) and treated the buffet like a $5 Denny's, all-you-can-eat breakfast.
This behavior continued to the rooms where there was much shouting in the corridors at all hours (probably 'normal' talking voices for them) and a particularly nasty family next door who's children carried on each night to well after 2300.
While we will be back, I am not sure what management can do about the effects of this "popularization" of the Albergo del Senato or -- how long can they keep up the ambiance of this great hotel under a sustained 'assault'.
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- Also Known As:
- Albergo Del Senato Hotel Rome
- Rome Senato Hotel
- Albergo Del Senato Rome