We stayed at the famous family run Hassler Hotel expecting something different from the international chain hotels you can literally find next door to this hotel. We were proven wrong. Nobody from the familiy showed up to at least say hello, just plenty of very freindly personel running around. The concierges are perfect! They were extremely helpful in suggesting restaurants that made a difference and were really Italian style. The concierge arranged for the best tourguide we ever had, the guide was a walking dictionnary.
Wifi worked well and at no charge.
We also tried the praised one star Imago restaurant on the roof top. Great view overlooking the city if you catch a window table. But clearly that evening it was no one star cuisine. Macarons filled with somethng fishy as pre starters, I guess macarons are really way out if you await inventive sophisticated cuisine. The pigeon was tasteless and topped with sticky sauce but the sorbettos were lovely. Very expensive view on Rome but exellent service!
The room we had was lovely furnitured, spacy, clean with daily change of sheets. Welcome fruit basket, macarons(! again), still and sparkling water on the table on arrival. View from the room onto Rome skyline or Spanish Steps is very lovely in the early morning hours but at midnight (you can put the clock) garbage collecting is quite noisy.
Breakfast is either in a lovely outside patio if weather permits or in the bar / library area. Funny to have breakfast sitting on sofas but also funny to find a breakfast buffet that could be anywhere than Rome. We missed the typical cornetto that you normally get in Italian bars. Same kind of fresh fruits and other products everyday - nothing changed at least as long as we stayed. Don´t ever ask anything exceptional or an early breakfast, the team of girls just cannot cope with this and ignore you, forget about service.
Summary: If you are willing to spend a lot of money for a great view on Rome and enjoy the feeling staying in under the same roof than some celebrities did go for it. For everything else - maybe except for the concierge - you can find alternatives.
- Official Description (provided by the hotel):
- Hassler Roma is the legendary five star Rome luxury hotel at the top of the Spanish Steps, residence of choice for a memorable experience in the Eternal City. In the heart of the city's historic center, the Hassler is one of the best hotels in Rome, minutes from Via Condotti as well as important monuments and landmarks, including the Pantheon, St. Peter's Basilica, the Coliseum, the Villa Borghese gardens and The Trevi Fountain. Owned by President and Managing Director Roberto E. Wirth, fifth generation of a famous Swiss dynasty of hoteliers, the Hassler Roma hotel offers 93 unique rooms and suites. Magnificent dining options within the hotel include the Michelin-starred Imàgo, the Salone Eva and Palm Court Restaurants and Hassler Bar, and Il Palazzetto Restaurant & Wine Bar nearby. Elegance, style, the highest quality service and discretion have made the Hassler Roma the very symbol of international hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ, Booking.com, Ebookers, Hotels.com, Odigeo, Travel Republic (UK), Priceline, Agoda, 5viajes2012 S.L., getaroom.com, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Hotel Hassler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hassler Hotel Rome