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“Average but great staff”

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Hotel Trevi Collection
Ranked #503 of 1,267 Hotels in Rome
Reviewed 25 October 2013 via mobile

We just stayed in this hotel during our Europe trip..
If you are a family with baby/child on a stroller avoid this hotel..
The location is great but its kind of hard to stroll with cobble stones narrow streets and pushing the stroller everyday uphill to the hotel is was quite challenging for us..
Plus the hotel has the tinest elevator I have seen in my life!
So no strollers allowed in the elevator so u have to leave it with reception which was a plus because of the limited space in the room..
The room very clean well modern decorated but was extremely small for us..
No amenities no kettele I have to call the reciptions for my baby hot water for the formula but unfortunately they are unavailable after 7 pm!!
No laundry though..

Thank sararub
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Reviewed 17 October 2013

A real surprise. We were pleasantly impressed with the comfortable stylish rooms;really great staff with excellent english. Very helpful.
Great location and good value
When we arrived by taxi we thought he was wrong!- no roadside sign of the hotel but have faith, it is in the building!
Clean and loved the art.

Room Tip: The upper floor may be quieter then the reception/ breakfast floor, dont know as we were on upper fl...
  • Stayed: September 2013, travelled with friends
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2  Thank j g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

I just came back from a wonderful trip to Europe and Rome was my last stop. Hotel Trevi Collection, near the top of the Piazza di Spagna and Trevi Fountain was close to where we want to go, as most of the hotels in this area, but what we really liked the nice room interiors. It's roomy, comfy, and the styling was very boutique-like. Great rooms for much less than we spent for the other hotels we stayed in!

The breakfast was nice, with a lot of pastries and juices, the wifi wasn't the best I've used, but it does its job. But the minibar had really good value. The bottled water we took from the ref was cheaper than the stores outside!

I can't say anything bad about this hotel. Lovely rooms, very nice and clean, great breakfast, cheap minbar, They also had a taxi service you can call up. Basically that's all we really need! Overall it was a pleasant stay.

Room Tip: We were on the first floor. easy to get up the stairs from reception, but you have to wait for the l...
  • Stayed: September 2013, travelled as a couple
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Thank dr_dohh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GruppoTrevi, Responsabile relazioni pubbliche at Hotel Trevi Collection, responded to this reviewResponded 14 October 2013

Good day,
thank you. We are very very happy that you had a pleasant stay in our hotel Trevi Collection.
The Trevi group manage 6 hotels in the city and we try hard to provide quality to our guests

Hope you will be soon in Rome and book again our hotel Have a nice day
Antonio Stancato

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

Warning: The Trevi Collection means a collection of hotels, rooms, etc. While the Trevi Collection Hotel itself may be 4 star and recently renovated, their other properties are not.
Here is our story which should be helpful if you book this hotel. My wife and I were concluding a month long tour of Italy which included eight hotels. We booked a last night stay in Rome, pre-paid through a travel agent, at the Trevi Collection prior to flying back to the U.S.
Upon arrival at the Trevi Collection (2pm), the receptionist told us there was no room due to a "medical emergency" and a guest that had not checked-out. While this seemed odd (only one room available this early in the day?), we accepted her explanation and promise that we would be shuttled to another hotel with similar accommodations ("superior or better").
When we arrived at the next hotel, the Trevi Hotel (around the block), we encountered a much older hotel and a receptionsit who was unfamiliar with our situation. Nevertheless, she registered us for the night.
When a bellman arrived to take our luggage, imagine our surprise when, with no prior notice or explanation, he wheeled our bags out the front door, down an alley and onto the cross street. Upon asking where he was going, the bellman said that the Trevi had lots of rooms throughout the neighborhood.
After a block, we entered a building with no external sign, walked down a long hallway, and across an internal courtyard. To the left of the first floor room we were ultimately given was an open door to the back of a kitchen located on a back lane. Upon entering our room, we found a completely undecorated space with no window except an upper ventilation space located right on that active lane. And, there we stayed for the night.
I resent bait-and-switch tactics. What they did to us was unethical, bad business and potentially illegal. Fortunately, this experience did not ruin our glorious journey.
Let the buyer beware!!

  • Stayed: September 2013, travelled as a couple
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6  Thank rwoavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

We had a great stay at this hotel especially considering the standard of hotels in Rome. We stayed at another hotel in Rome during this trip and the Trevi collection hotel was far better. Centrally located, a short walk to the Spanish Steps. Clean, modern, comfortable rooms. Newly renovated. Staff were friendly, spoke English. They also held our bags prior to checking in as we arrived early in the morning. Would definitely stay here again and really couldn't fault them.

Stayed: September 2013, travelled as a couple
Thank SydneyKathy82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GruppoTrevi, Responsabile relazioni con la clientela at Hotel Trevi Collection, responded to this reviewResponded 23 September 2013

Good morning,
thank you for choosing our hotel Trevi Collection. we are happy that you had a
pleasant stay and we hope you will be back soon

Have a nice day

Antonio Stancato

Report response as inappropriate
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Reviewed 9 September 2013 via mobile

Location is great close to everything, Trevi fountain, piaza navona spanish steps,
The problem was when we arrived they were overbooked and transfered us to another hotel far from public transport with rude staff for the first night. And apparently this happens alot there, to compensate they upgraded our room but it was in a diff building from hotel itself which was inconvenient and with a bad smell they did nothing about

1  Thank yousramagdy
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 September 2013

Around the corner from the spanish steps and a few blocks from Trevi Fountain. This is a new frills hotel but the price perfect (in August) for that fact. Not sure I would pay full fare rates though. The rooms are all newly redone and our had a nice Juliette balcony (standard room). I would definitely stay here again when I come to Rome.

  • Stayed: August 2013, travelled as a couple
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Thank lp10065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Trevi Collection

Address: Via Capo le Case, 60, Rome, Italy
Region: Italy > Lazio > Rome > Campo Marzio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #503 of 1,267 Hotels in Rome
Price Range: £102 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Trevi Collection 4*
Number of rooms: 70
Official Description (provided by the hotel):
We are sure that elegance and hospitality are the true luxury, so we’ve thought to the “Trevi Collection”.Next to ancient monuments and palaces of the past, rises this magnificent structure at only 200 metrs from Piazza di Spagna and Piazza Barberini.The modern and refined style gives character to the living environements, the play of lights and colors are its personality. ... more   less 
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