I normally read TripAdvisor's reviews with the understanding that people have different perspectives and travel experiences and there are always the extreme two ends that either loves or hates everything about a hotel.
But about Hotel Appia 442, really! Are you people kidding me ?
We just returned after staying at the hotel for three days after our med cruise. The hotel location is indeed right by a metro stop, but the convenience stops right there. First you have to climb two flights of stairs to get to the street level, then once you get buzzed into the apartment building where Appia 442 is located, you have to climb another flight of stairs to get to the elevator. If you are a senior and have a few luggages, that's a lot of stair climbing. The elevator is the old-fashioned one and tiny like a closet. So if you are traveling with a family or have more than one piece of luggage, you are out of luck ---- you have to div up the elevator ride up into several trips.
The hotel is converted from an apartment on the 2nd floor. There is no lobby to speak with. Only a small reception desk at the entrance and a narrow short corridor leading into the individual rooms. There are two chairs in the narrow short corridor ---- which consists of all the public space you have.
The room is small. This is not unexpected when traveling in a major city. There is one lone chair in the room and if you want to sit down comfortably, the bed is pretty much your only choice (if you can calling sitting down on a bed comfortable).
The room is clean though which is the only saving grace of our hotel stay. Even this was taken away during our last day which I will come to shortly.
The bathroom is tiny. Again we did not expect anything other than that since it is Rome and space comes at a premium. What I fail to understand is how all the effusive reviewers manage the shower space. I am a small person and I literally can not bend down in the shower to pick up the soap slipped through my hand to the ground. I had to bend sideways. And every time I turned, I either hit my elbow on the shower wall, or the shower knob.
There is no amenities other than the tiny piece of soap and a little packet of shampoo. The size of soap you get is normally the one you would get from a motel in the US. It is so small and it constantly slips through my hand. You cannot find anything else such as a box of tissue.
On the ceiling of the room above the beds, there is some sort of detector (smoke) and it flashed red light throughout the night and day. During the day you may not notice and it does not matter anyway. During the night when you turn off all the lights and then you start noticing it. I asked the owner about it and she said it is standard safety feature and there is nothing they could do about it.
Hence if you are a light sleeper or do not sleep well outside your own house, you need to bring an eye shade. I ended up covering my eyes with my hands at some point and it drove me nuts!
Coming to the breakfast part, I consider it extremely misleading for this hotel to claim breakfast is included, unless if one can consider bit-size snacks breakfast. The so-called "breakfast" contains some slices bread (not full-size even at that) that you can toast yourself in a toaster, some tiny boxes of cereal, some pre-packaged bite-size snacks (like twinkies) which looks like they have been staying there forever as no one seems to pick any of those up. There is a small fridge in the breakfast area in which you can find thin packets of salami, tiny wedges of cheese ---- all pre-packaged which again look like they have been there for eons. Bear with my lack of culture, but maybe this is the European-styled breakfast ? We ended up getting our breakfast outside from some pastry shops nearby where at least you can fresh baked goods instead of pre-packaged, preserve-laden junk.
The last day of our stay, we returned to the hotel exhausted after a whole day of sight-seeing to find our room not made. The towels in the bathroom not changed, and the trash bin (tiny size again) not emptied, the toilet paper in the bathroom not replenished. I inquired with the person on duty that night and he apologized about their cleaning person "forgot" to clean our room. Hotel Appia certainly made a record through all my travels ---- this is the first time I ever encountered that a hotel has forgotten to clean the room. After The person on duty called the owner, we were offered the adjacent room. At that point we were tired through, and didn't feel like packing up our stuff to move to another room only to check out the next morning, we declined. We never heard a thing from anybody at the hotel since..... Really "nice" customer experience!
Overall, Hotel Appia 442 reminds me of a place that initially there seems to be nothing you can really complain on the surface: sure the room is clean (that is if they remember to clean it), and it is located right by the metro station. But all the little inconveniences and lack of amenities add up and at some point you come to this realization that the hotel is simply not comfortable.
Even the location is somewhat regrettable. It is by a metro station but far away from all the Roman sights. If you want to stroll around at night, there is really nowhere to go around the hotel. I inquired about the flea market that's on the hotel sales literature, and when directed there, all I found were several street vendor stalls.
We will not return.
- Official Description (provided by the hotel):
- Opened after a careful restructuring, this small hotel is located on the 2nd floor of a 1916 building in Appia Nuova Avenue: without doubt one of the most commercial area of Rome, in IX district, next to the Underground (Metropolitana) - line A (Furio Camillo stop) and close to San Giovanni Square, where the most ancient church of the world rises: la Basilica di San Giovanni on one side and Campino airport, Capannelle Racecourse and the ring-road (exit 23) on the other. In HOTEL APPIA 442, we like to offer to our guests the same comfort of their own home. The comfort of rooms and furnishings, the comfortable beds, the "no curfew", a polite and reliable service, privacy and safety that all together with a lot of other little attentions, will make your stay at Rome's HOTEL APPIA 442, a real experience of hospitality. In few words: "Pure Hospitality".The rooms are a small world of attentions. Each guestroom, studied to guarantee the highest level of comfort with ceramic hypoallergenic wooden floors, and equipped with: TV, air conditioning, fridge-mini bar, safety deposit box, direct-dial phone (to receive phone calls directly in your room)and WI-FI internet. Direct booking and reservations for conventional aesthetic services and massages with beauty center Mana, possibility of parking space, fax and photocopy, registrations for personal messages, information for theaters, opera and special events in the city. For our guests security and privacy, all rooms have entry doors with internal gridlock, an electronic safety lock, an anti-intrusion controlling system and internal security cameras. ... more less
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