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“Hidden Gem!!!!!”

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Park Hotel dei Massimi
Ranked #359 of 1,258 Hotels in Rome
Chicago, Illinois
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Hidden Gem!!!!!”
Reviewed 15 May 2014

Excellent staff, everyone is friendly and helpful! We felt like family by the time we left - stayed for four nights. Had a room for all four of us and although the decor is outdated, the room was very comfortable. The location is definitely away from the center of Rome but the free shuttle made up for it. Breakfast was THE BEST!!!! The hotel's chef, Gennaro was incredibly accommodating and would make us anything we wanted. Never had such delicious eggs!! Would definitely stay again!

Room Tip: Ask for a room with a balcony and view of the city - breathtaking!!
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank teporama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 27 May 2014
Dear Teporama,
thank you very much for your wonderful words and for your rate! We’re very glad you felt like family, this is our goal. I appreciated your opinion about my “ special” eggs, especially ‘cause expressed by an U.S. Friend !
The staff thanks you for your kindness !
We look forward with pleasure
Sincerely
Gennaro
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604 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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English first
Delta,British Columbia, Canada
Level 5 Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 13 May 2014

Stayed at the Park hotel for 3 nights. It is very out of the way in a run down part of town. Our room was a wallpaper nightmare! We tried to open the metal shutters covering the balcony door and the cable snapped and crashed to the ground! It was however fixed in a timely fashion. Our room also had a strong smell of urine, the rooms are small and the bathroom is very close. The staff is very good and go the extra mile in customer service to make up for the short comings. The area itself is not great. There is a lot of dog droppings on the sidewalks and the buildings surrounding the area are run down and filled with graffiti. I would probably choose a different place to stay next time

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank raingirl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 27 May 2014
Dear Rain Girl 4 ,
we want to emphasize that the Balduina district , area where the hotel is located , is a residential district of the city's best and although not centrally located this is about 3 km from the Vatican City , which makes our location the central area. Thanks to our shuttle the movements of our guests are very soft , we come to the metro and from there, in a moment, you can arrive at the Coliseum . We know that the streets of our city are not very clean and this for the rudeness of the owners of dogs who , despite being mandatory , shall not remove the excrement of their animals and that of those who pollute the walls with graffiti. We reported this situation to the competent authorities in order to facilitate tourists and Roman citizens to a better use of the spaces but to no claims made , but we stress that this situation is the same throughout the city
Please note that our shutters are not metal ! In addition, based on the investigations made , it was found that the unpleasant smell was due to a repair for a small leak of water made with a silicone that has a sour smell .
Thank you for wanting , however , highlight the readiness to solve the problem for the active damper and strengthen efforts of our staff.
Cordially
Lucy
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Sitia crete
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2014

The hotel itself needs a renovation as it is outdated but the staff are very friendly and helpful and the service is excellent.
Its rooms are comfortable and if it was closer to the center of Rome it would have been an ideal hotel!

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Nicos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 30 April 2014
Dear Nicos,
Thank you for your words so kind and beautiful. Our staff are very glad about your opinion and said “ Thanks for excellent you ‘ve given us!”
We would remember that we had done a “ remodelling” a few years ago.
Sincerely
Alessandro
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Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 April 2014 via mobile

Return yesterday from a 3 day stay. Hotel was great. Staff very friendly and helpful. Free shuttle bus great.
Room was great and had a great view of the city from the 4 floor.
Food was brilliant, breakfast and evening meal.
Would certainly return and stay again.

Stayed April 2014, travelled with friends
Helpful?
Thank Ianhill4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 8 April 2014
Dear Lanhill 4,
Thank you very much for your positive comments and for having underlined our breakfast and dinner. We are very glad that you’ve found great our rooms and the shuttle-bus service.
We are waiting for you in your next visit and we should give you a pleasant surprise!
Stefano
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London, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2014

What a lovely Hotel, the reception staff were very professional, the bar and restaurant staff were amazing, especially Genaro who could not do enough for us, breakfast was always fantastic and in his hands nothing was to much trouble. Radik and Beny in the evenings were both equally good. The hotel is out of the city centre a little, and if you use taxis's it could be expensive, a fair walk to the bus stop and they are quiet regular and travel to all the places that you may wish to go and see. Overall I would rate this hotel as top class. The manager Mario is a very professional and a charming man, who we had the pleasure of spending our last afternoon with. We will definately be going back there in the future......

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank 666Mark666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 26 March 2014
Dear Mark
thanks for all the nice words you want to spend in respect of the staff, especially Gennaro, Radek and Benny. The reception is always available to our customers, our goal is the satisfaction of our guests. A special thank you for wanting to talk about me in a manner so courteous!
We look forward to another your visit
Cordially
Mario ( the Manager)
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Huddersfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2014

I can't praise the staff here enough, They were very friendly and helpful
ar all times. Our return flight was very early, before breakfast and we were
provided with a takeaway meal.The only slight drawback is that the hotel
is a 15 minute drive out of the city but the hotel provides a shuttle service.
Would recommend this hotel.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 26 March 2014
Dear Elisabeth,
thanks for the favorable comments made towards us.
Thank you for recommending and take for highlighting the completeness of our services.
We hope to have you welcome our guest on a future occasion
Alexander
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Glasgow, Scotland, United Kingdom
Level 5 Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 March 2014

first time in Rome and this hotel. loved the décor really unusual and so different from the usual beige modernity, smashing wee balcony we were able to sit out on as the weather was warm and sunny, for us scots it was lovely even though the locals were in coats, boots and scarves, we were in t-shirts, staff excellent, helpful at the desk with all our requests, booked us the shuttle bus, recommended restaurants, and in the dining room breakfast staff couldn't do enough for us. had dinner sunday night and the fair haired fellow (sorry can't remember his name) must have been demented with 6 daft Scots but he was superb and we enjoyed a smashing meal with lots of wine Hotel is out of the city centre but having the shuttle bus was great, a real bonus. We would definitely recommend this hotel to everyone

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bon153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brannetti, Responsabile relazioni pubbliche at Park Hotel dei Massimi, responded to this review, 26 March 2014
Dear Bon 153
thank you very much for your positive comments and for appreciating the work of all of us. Thanks for the compliments you've done to me!
It was a pleasure!
Of course, during the summer the park and our balcony is a pleasant oasis of tranquility away from the chaotic traffic of Rome.
Some of the staff asked me:" But.... who are the crazy ones (sorry!) in t-shirt with this cool?" I replied that living in the Highlands for a short time, would made them (the staff) tough….. too!
Thanks for reward us with "5 high balls" !
Hoping to see you again
Radek (the maitre)
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Additional Information about Park Hotel dei Massimi

Property: Park Hotel dei Massimi
Address: Largo Vincenzo Ambrosio 9, 00136 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#127 Family Hotel in Rome
#196 Luxury Hotel in Rome
#229 Romantic Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Hotel dei Massimi 4*
Number of rooms: 85
Official Description (provided by the hotel):
Park Hotel dei Massimi is a four star family - owned hotel in Rome located near the Vatican City and Sistine Chapel. The hotel is ideal for tourists, travelers and businessmen that need a peaceful noiseless hotel steps from the center Rome and a neighborhood very friendly and safe. ... more   less 
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Also Known As:
Park Hotel Rome

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