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Hotel Raphael - Relais Chateaux
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Reviews (1,495)
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All reviewspiazza navonarichard meier roomrooftop terraceexecutive suiteexcellent locationbeautiful hotelour honeymoonfront desk staffquiet streetheart of romelarge bathroometernal citytrip to romeloved this hotelboutique hotelside streetwalked everywhere
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744 - 749 of 1,495 reviews
Reviewed 4 May 2012

The Hotel Raphael is perfectly for touring ancient Rome. It is elegant, but not stuffy. A little gem that could only be found in Rome. The service was excellent and the breakfast was absolutely terrific. Our beautiful room had a little terrace and we enjoyed it thoroughly.

I can't imagine a more lovely place to stay in Rome. I miss the evening truffles and waking up to that wonderful breakfast.

Room Tip: Our room was absolutely quiet. As a matter of fact we slept so soundly that the wake up call was needed each morning!
  • Stayed: April 2012, travelled as a couple
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Thank DaisyM03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto V, Direttore at Hotel Raphael - Relais Chateaux, responded to this reviewResponded 18 May 2012

Dear Deasy,
we have been so much impressive by your kind comment on Tripadvisor.
It is a pleasure to read that you miss the hotel and that you have a great stay with us.
It is so much important for us to know that guests feel so well at the Raphale, it is one of our porpose to get people satisfied.

We really hope to see you soon again at the Hotel Raphael and to hove the possibility to offer you somehting special to drink on the Terrace, during summertime.

At your disposal for any further infarmation

Warmest regards

Roberto E. Vannoni and the Hotel Raphael Team

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Reviewed 27 April 2012

I was a little surprised that the hotel was much smaller than I had imagined. However the room we had was very nice & the bathrooms were very high quality as were the furnishings. Unfortunately we were only there for 1 night & as it was cold & raining we never managed to experience the roof terrace as it was closed - it is totally open to the elements so very weather dependant. The breakfast was excellent although the room was on the dark side (this is used also in the evening as the restaurant). The taxi service we requested through the hotel was very efficient. I'm sure a longer stay would have been lovely especially with better weather - although it is quite expensive - but this is Rome!

  • Stayed: April 2012, travelled with friends
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Thank Madeline34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto V, Direttore at Hotel Raphael - Relais Chateaux, responded to this reviewResponded 18 May 2012

Dear Mr. - Mrs.
we are so pleased to have read your beautiful comment on Tripadvisor regarding your last stay.
We are glad to know that you ahve enjoyed the room and the breakfast service.
We really hope to have soon the chance to welcome you again at the Hotel Raphael.

We remain at your disposal for any further informationand request

Best Regards

Rocberto E. Vanno and the Raphael Hotel Team

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Reviewed 25 April 2012

We chose this hotel because of its location and reputation. We were not disappointed in the location. you can walk to Spanish Steps in 20 minutes other sites in less time. Piazza Navona is right there as are many restaurants. The hotel has a wonderful brunch and some of the staff are helpful. We had multiple issues which caused me to downgrade this establishment. We prearranged for a VAN to pick us up at a cruise port. This was important and was verified numerous times by us because there were 3 people plus 7 pieces of luggage. They sent a small car to pick us up instead. We thought the driver was going to faint when he saw 3 of us plus our luggage. How he did it we still dont know but after much manuvering he got 6 in trunk and 1 in small back seat with us. not comfortable ride. The hotel just brushed the situation off. We had itdentical rooms next to each other on the 4th floor. The window in 1 hardly opened and the room was always very warm and uncomfortable. When we told them about that plus numerous smaller items the first morning they took info but didnt do anything about it. when we left again we were asked how things were and when we informed them the man at desk said OH especially after we confirmed that we told them immediately. still nothing done.The other room blew the power and locked us out first night. they came but no engineer and doorman spent over an hour trying to figure out what to do. again no comment from management. very disappointing especially for this level of Hotel

Room Tip: If you are used to American 5 star hotels do not choose their lowest rated room. they tend to be small. the biggest problem is time of year as to heat/ac they turn ac on may 1st therefore halls and some rooms are very warm
  • Stayed: April 2012, travelled with family
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3  Thank blessedtwice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

This Rather small hotel is situated neat Piazza Navona. 10 minutes walk from Rome's best shopping area and a minute's walk from an abundance of restaurant and bars. Rooms are well appointed. Service is personal and very good. We received tasty canapés every evening (our children stayed at a slightly cheaper room and did not receive).
We enjoyed our stay and recommend the hotel, Though we suffered from noise from people visiting the bars. Our children's room was quiet.

Room Tip: 304 was large but noisy. 405 Was smaller but nice and romantic.
  • Stayed: April 2012, travelled with family
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2  Thank luftmdlg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto V, Direttore at Hotel Raphael - Relais Chateaux, responded to this reviewResponded 5 May 2012

Dear Mrs.-Mr.,
We thank you so much for your beautiful and kind comment on your stay posted on Tripadvisor.
We are pleased to know that you have enjoyed the location of the hotel and the staff attention towards you. Furthermore, we are happy that you also appreciated the canpés in your room each evening, it is a kind gesture from our side to give a pleasant stay at our guests.
Fny further information or assistance you may require, we are at your entire disposal.

With our kindest regards,

Roberto E. Vannoni and Hotel Raphael Team

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Reviewed 10 April 2012

The Hotel Raphael is MORE than location. I have stayed here numerous times. It is a home away from home...

The Raphael is in the centre within walking distance to many important attractions.

This hotel is refined and elegant with a warm feeling. It is beautifully appointed with an eclectic blend of fine artwork, antiques and furniture.

The staff at the reception desk is helpful and kind. They speak several languages, ready to assist with museum tickets, calling for a taxi, tours, etc. The doormen are polite and helpful with luggage and taxis.

The housekeeping staff is friendly and thorough as the rooms are very clean.

The restaurant staff is attentive, friendly and professional. The chefs use only the very best products in their cooking and service. Breakfast is delicious and dinner is extraordinarily good.

The rooftop terrace is simply beautiful. Your view of Rome, at this vantage point, is stunning. Dinner or cocktails on this terrace is quite special.

Staying at the Hotel Raphael is a combination of many things...location, elegance, excellent staff, a wonderful restaurant and an incredible rooftop terrace.

The Hotel Raphael is a special place you never want to leave...a home away from home.

Room Tip: If you prefer a quiet room, stay on the backside of the hotel.
  • Stayed: March 2012, travelled with family
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5  Thank Erica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto V, Direttore at Hotel Raphael - Relais Chateaux, responded to this reviewResponded 13 April 2012

Dear Madame,
we thank you so much for your beautiful comment regarding the Hotel Raphael. We are so pleased to know that you have enjoyed your stay and we are thankfull for all your compliments about the staff and the general impression of the hotel.

We really hope to have the chance to welcome you back in Rome.

Me and our team, we remain at your entire disposal for any necessity

With our kindest regards,

Roberto E. Vannoni and the Hotel Raphael Team

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