The best part of Hotel Raphael is the location. The Piazza Navona is the perfect locale, which is in walking distance to most of the main attractions. My problems with the hotel was the construction that was going on right outside our room (no. 112). My daughter and I stayed a the Hotel Raphael in Rome from Feb 24-27, 2009. On Wednesday Feb 25 I gave the front desk manager 12 euros to mail 12 postcards. It's quite apparent that he kept my money and never mailed the postcards. I always send a postcard to my home from wherever I am and I never received it nor did anyone else who I sent a card to. My daughter also gave the front desk 1 euro to mail her postcard the following day and of course that was never mailed either. I am appalled that the Manager would keep our money and apparently throw out all of our cards. Besides the euros I gave him, there is also the cost of the postcards to consider. I am sure this was not an oversite on their part because the same thing happened with my daughter's postcard (never received). This is outrageous! I would recommend the hotel only because of the location but inquire before booking to make sure the construction is completed and mail your own postcards. Very good breakfasts and room service, excellent food, stay away from the mini bar 6 euros for a mini coke!
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- Also Known As:
- Raphael Hotel Rome