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“Beautiful hotel handy to trains and Metro” 5 of 5 bubbles
Review of Hotel Napoleon

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Hotel Napoleon
Ranked #71 of 1,292 Hotels in Rome
Certificate of Excellence
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful hotel handy to trains and Metro”
5 of 5 bubbles Reviewed 28 May 2014

We are an older couple and had booked this hotel based on Internet and Trip Advisor reviews. All true, except some adverse comments about the neighborhood. To have the Metro literally out the front door and train station across the street more than makes up for a few drinkers who hang out in the park at night. Never felt unsafe, walked to restaurants at night, and enjoyed the famous, historic gelateria around the corner. Service was spot on with concierge always on duty. Breakfast was a large meal with fabulous hot chocolate and freshly-squeezed orange juice upon request. Hotel restaurant was so-so for dinner, but there were world-class restaurants within walking distance.Our impeccably clean suite had a long balcony with sun shade and furniture outside and a separate sitting room inside. The lounge is exquisitely furnished and decorated with murals and baby grand piano that was often played....a nonpareil location in which to enjoy a cocktail. We spent "Holiday Inn" money for a 4-star hotel.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
London, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

This hotel was perfectly situated for transport links with the Metro just outside the door and Colosseum close by
The room was great as we're the meals and the staff were very friendly and helpful
Highly recommend

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

We stayed 7 days in Hotel Napoleon and could not have had a better experience. This family run hotel has so many things to recommend it. Situated in a quiet location it is within easy walking distance of major attractions as well as the main train and bus station. Right outside is an entrance to the Metro and all around is a wide selection of shops and restaurants. The rooms are comfortable and clean with air conditioning. Breakfast times are convenient and there is a wide selection provided. Meals in the bar and restaurant are excellent value and quality. What made our stay so memorable and enjoyable was the professional and friendly manner of all the staff led by the owner/manager who took a personal interest in ensuring guests were well looked after. Free, fast and good wifi is available in all rooms. Hotel Napoleon has everything going for it and we look forward to a future stay. Very big thanks to Roberto and all the staff for an excellent stay at Hotel Napoleon. Stayed May 2014 as a couple. D&ML (UK)

Room Tip: All rooms are quiet. There are 6 floors reached by lifts.
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Bend, Indiana
Level Contributor
160 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

The hotel was located about 5 min. to the train station and the Metro was right out the front door. The Coliseum was about a 10 min. walk. This was a clean hotel inside with very helpful front desk employees. Don't judge a book by the cover. Service was very good with a free cocktail hour on Monday and the breakfast was very good with plenty to eat.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bmwdiscman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 24 May 2014 via mobile

Location was very good walkable to attractions and next to metro Emanuelle for darting around the city if on a shorter break. 1.50 for a subtle trip and 6.00 for all day trips.
Hotel was very clean and had a charming old fashioned elegance to it. Others have commented the lifts were too small yes they were tiny but charming and no reason to lower rate the hotel.
On the whole the staff particularly Franco was so helpful and friendly. Guests do notice when the staff go out of their way for you and props to Franco who really helped us with dinner reservations and is a credit to the hotel. ( I have given a higher score due to friendliness)
It was apparent that the staff here really enjoy working here and that's always a good sign.
Unfortunately the reason I couldn't score higher was the room itself which was poor for a 4 star like a basic travelodge/econolodge or budget motel.
Double bed was 2 beds joined together and was also hard and uncomfortable. The room was really small as was the TV. The room lacked thought and amenities to make the guests comfortable.
we had no slippers or robes ( which I have since read others had) we had no tea/coffee facilities in room which was frustrating. You had to pay 5 euros to order tea/coffee to room. We had no shower gel or conditioner these are standards even for a lower star hotel. We had 2 tiny bottles of shampoo and a small soap all of which were poor quality for our entire stay.
Also my first impression was not good or welcoming by Roberto ( concierge) we walked up to desk and I said Hello he did not respond or greet us and just looked at us this was very unusual. He still did not say hello back after I said it. It just felt very awkward and unwelcoming.
Also I don't know if this was a cultural thing but I found that staff tend to only address the man and they always remembered my partners name etc and addressed him instead of as a couple. ( strange as it's always me that writes the reviews)
Overall I would recommend as a base to do sightseeing but just don't expect decent amenities in the room.
Bathroom was really small could barely turn around and tv small and difficult to view could be put up on the wall in the centre of the room.
Breakfast not extensive but from what I gather is good from Rome (a bit more than standard Italian espresso and cornetti).
Maid service was prompt we went to breakfast and room was already serviced when we returned great timing.
Internet access given on checkin fir the exact duration of stay. We relied on this a lot but it wasn't great kept cutting out and slow.
The restaurants nearby were decent and good prices and there is a lovely gelato place nearby open late and a grocery store.
Loved the park opposite and the cat sanctuary so nice to see looked after animals for once abroad.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Happyegg29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
216 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Whilst we did not actually stay at this hotel, I would recommend their service. We were looking for our hotel and approached the front desk late at night seeking directions, not only did they help us out, the front desk staff called our hotel to inform them we were on the way. Whilst others in the area were less than helpful, In the future, based on their attitude alone, I would stay at this hotel.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Service
Helpful?
Thank viatalium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

This is a good hotel with clean smart rooms which are a bit basic. Breakfast was very good with hot food included. All the staff were friendly helpful and efficient.
We stayed here because it is close to the coliseum. But it is not in the best area, is quite a distance from many of the sights, and so there aren't many cafes in the area. Be prepared to use taxis or public transport to eat out.
Overall we did enjoy our stay here.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seni0r1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Napoleon

Property: Hotel Napoleon
Address: Piazza Vittorio Emanuele II 105, 00185 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Esquilino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Luxury Hotel in Rome
#45 Family Hotel in Rome
#81 Romantic Hotel in Rome
#140 Business Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Napoleon 4*
Number of rooms: 75
Official Description (provided by the hotel):
Centrally located, close to the Colosseum, Metro stop outside the hotel, direct connection with the Vatican. Family run, free high speed WI-FI throughout the hotel, 2 internet access, Concierge and Porterage 24H, Restaurant / Bar Bistro / Breakfast buffet, Gym. Very quiet rooms, all overlooking courtyards large and sunny, away from the noise of the city. Individual air-conditioned. Superior service, with professional and qualified staff. ... more   less 
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Also Known As:
Napoleon Hotel Rome

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