The St Regis is a lovely hotel, as we would expect from a Starwood Luxury Collection. We arrived early morning and our room was not ready as we had anticipated. However, to our surprise , we were escorted into the lobby and a waiter was brought I've to us to take our beverage order. We enjoyed coffee and pastries. By the time we finished they had the room ready and had even upgraded it for us. She them walked us personally up to our room.
Dinner at the restaurant was beyond our expectation. Maria our server was excellent and very friendly. Michael the manager was helpful with other restaurant recommendations and very attentive to us throughout the meal.
Breakfast in the Lobby is very nice. The buffet at €43 is ridiculously high. Order off the menu , don't waste your money.
The Grande Bar is very nice , having anything you could want. The staff is very friendly and knowledgable.
The only issue we has was after a long day out of the hotel from 8:00am until after 3;00 , when we arrived the room had still not been clean. It would have been nice to stay in the room and shower and refresh. I mentioned it to the front desk and she simply said they have until 6;00pm to clean the room. She didn't seem that concerned. I guess we should have requested out room be cleaned when we left. Just disappointing to come in after a long day walking through the city and we could not even relax in the room.
The concierge was helpful and professional. They arranged a private your guide who was out of this world amazing. The only way to really see the city and the ruins is with someone who has lived here and has studied the history and he actually had worked as an archeologist on a site at the Forum among others.
- Official Description (provided by the hotel):
- Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more less
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- Also Known As:
- The St. Regis Rome Hotel Rome
- St Regis Rome
- Rome St Regis Grand