We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Faded Glory”
Review of The St. Regis Rome

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The St. Regis Rome
Ranked #84 of 1,257 Hotels in Rome
Certificate of Excellence
CA, USA
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Faded Glory”
Reviewed 13 June 2010

We are Starwood Platinum members and have been to numerous Starwood properties globally both for business and for pleasure. In trying to decide between the top properties in Rome (the St Regis, Hotel Eden and Westin), we were attracted to the St Regis's proximity to Termini since we were doing extensive sightseeing via public transportation. While our stay was overall fine enough, the St Regis was overpriced (20000 points) for what it offers, and cannot compare to comparable flagship properties such as the Grand Bretagne in Athens.

We had two adjacent rooms as we were travling with extended family, with one of the two being a suite. We found the setup to be much less thoughtful than the Westin which had a huge shared living room for their suite. The St Regis suite was small, and reeked of cigarette smoke even though it was a non smoking room. The shower was a tiny triangle (half of a port-a-potty size), and they did not replaced the shampoo and conditioner for three days and eventually I had to call. The decor and facilities were ok but not impressive. In all, it is overpriced at 20000 points.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelforChow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,934 reviews from our community

Traveller rating
    1,320
    363
    170
    62
    19
See reviews for
409
984
66
132
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
La Grange, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2010

From the moment we entered the hotel and were greeted and walked to the registration desk by an extremely friendly staff member I was thrilled with the St. Regis.

Our room was very clean, the bed was comfortable and the cleaning service was excellent.

When we have stayed at higher-end hotels in the past I have been disappointed because some of the staff have been a bit pompous and rude, but not the St. Regis. The St. Regis staff was gracious, helpful and each person we dealt with had a wonderful personality.

The hotel is located near the Termini, which was great for us because we were headed out of Rome after four days, but the location may not be appealing to others. Although the location was a good central location for walking and catching the subway and train.

One tip: When you are in a cab be sure to say both the St. Regis and the Grand Hotel. The hotel was the Grand Hotel (no St. Regis) for many years so it is taking locals time to get use to the name change.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dinatalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
1 review
Reviewed 19 May 2010

This Regis I am sad to report is not nearly up to the brand name of the hotel. Rooms are very small, bathroom is very small but well appointed. Two shoved together twins to make a king is a European thing, but is a little underwhelming in this day and age of King size mattresses.

Location is good, the hotel presents well from the lobby. No coffee in the rooms, which is a Regis thing, but still annoying. Tried to ask for a iron and ironing board and was told that they don't do that---please use our laundry service, thank you very much.

I was denied reservations to Vivendo after I had been prompted by the greeting email to please book. The entire evening aparently was sold out. Maybe true, but a guest you would think that they could work something out.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPGtourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 May 2010

This is a superb hotel!

We had decided last minute to book a 5 star hotel that wasn't going to be stuffy or seriously overt and irritating.The St Regis is olde world but in tune with the modern traveller.
We chose an Imperial room for the butler service.I was hesitant as I know European staff can so often be rude and abrupt.This was not the case,we found it to be 10/10.
Gianni was a butler that we found to be relaxed and interested.Nothing was a problem and was always obliging to our requests.
The check in and check out was somewhat of a drawn out process but all the same very polite.

The spa was good but the surroundings and attention was 6/10.

A great restaurant outside the hotel is Se Tanca Crossteria.About 7 mins by cab.The staff were 6 star and the food equally as good!try the pink oysters and scampi and lobster with tomato and orange!!!!Tell them Nick an Amanda advised you.

Ciao

Please enjoy

Enjoy your stay.

  • Stayed May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NickSydney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 May 2010

We stayed at this hotel using Starwood points for one night before leaving for our cruise. The hotel is absolutely beautiful. Although I used points, we were upgraded to a huge one bedroom suite with a king bed, one and a half baths, sitting room, two flat screen tvs, two closets (one walk-in in the full bath), separate shower and footed tub. The room was ridiculous! I also used points to stay at the Marriott Rome but the service and point value for this hotel is far superior. If you have both points to use, I definitely recommend the St. Regis. It is a little off the main street (the Marriott is on a famous street lined with several fancy and boutique hotels), but the St. Regis is close to the train station and all the major sites (we walked everywhere). The concierge was also helpful and recommended a fantastic local restaurant and made our reservations. Will definitely stay here again next time we're in Roma!

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LisaMarie16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Coast, USA
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 May 2010

Stayed 5 nights on cash+points during Iceland volcano chaos; it's a relative bargain if you use points.

Location is very good, with easy access via subway, train, bus, taxi and walking. Train from airport is about 14 euros + 1/2 mile walk. Cab ride from airport is about 35 euros.

The hotel was gorgeous and provided an excellent experience. We were very pleased with our room and the hotel's service.

We arrived 1-day late due to the volcano; the hotel refunded that night no questions asked. The hotel also allowed us to add 2-nights to the reservation on cash+points.

I am SPG Gold. We checked in a couple hours early. Marcos at the front desk said they wanted to prepare a deluxe room for us, and then bought us cappuccinos. Monica, the lobby manager, then approached us and spent 20 minutes drawing walking routes for us on map she provided.

The lobby isn't huge, but it's very nice. The staircases are also very classy. The rooms are each unique, with classic furniture and artwork.

Our deluxe room was fantastic. It had a large room and bathroom with a great shower, tub, and heated bidet. The courtyard view was fine, albeit unimpressive.

They gave us 1-4 free bottles of water per day.
They gave us 2 small boxes of chocolates.

Like most really fancy hotels, room service and mini-bar are very expensive. There is no free Internet in the hotel. They offer Internet for about 15 euro per day or 4 euro per hour. The hourly option is palatable, whereas the daily option is too expensive.

The turn down service was nice.

Things that were less than perfect:
1) No free Interent in lobby or business ctr.
2) Our keycards locked out on us twice during our stay
3) The shower leaked slightly.
4) DVD Player doesn't play Region 1 DVDs. And a Region 2 DVD we have didn't play correctly.
5) A couple other slight inconveniences.
6) No pool.

Overall, this is a fantastic hotel.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HappyTravels503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, Washington
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 May 2010

and it is eye candy. However, underneath all the puffy cloud & angel ceilings it's an old hotel with issues. They were nice enough to upgrade our Starwood Point stay to the top floor facing the courtyard. Unmentioned was the fact that our room was directly under the fitness center so we did our treadmill and weights vicariously. The shower was plugged completely, the TV remote was missing, there was no bottle opener for the comp. water that required a bottle opener, the "gourment bar" drawer was completely empty. These things just shouldn't happen in a 5 star hotel. On the plus side, the location is fine & the breakfast buffet is quite nice. If required to pay for a hotel, there are certainly others in the same category which would provide better value, in my opinion. Proceed with caution on this one.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nowornever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
Esquilino
Boscolo Exedra Roma, Autograph Collection
Campo Marzio
J.K. Place Roma
J.K. Place Roma
#5 of 1,257 in Rome
5.0 of 5 bubbles 390 reviews
Campo Marzio
Hotel De Russie
Hotel De Russie
#51 of 1,257 in Rome
4.5 of 5 bubbles 1,295 reviews
Show Prices
Show Prices
Show Prices
Ludovisi / Via Veneto
The Westin Excelsior, Rome
Ludovisi / Via Veneto
Hotel Majestic Roma
Hotel Majestic Roma
#103 of 1,257 in Rome
4.5 of 5 bubbles 1,070 reviews
Show Prices
Show Prices
Show Prices

Been to The St. Regis Rome? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The St. Regis Rome

Property: The St. Regis Rome
Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Rome
#11 Spa Hotel in Rome
#43 Family Hotel in Rome
#53 Luxury Hotel in Rome
#57 Romantic Hotel in Rome
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The St. Regis Rome 5*
Number of rooms: 161
Official Description (provided by the hotel):
Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood EMEA, LoveHolidays, Hotels.com, Odigeo, Agoda, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your The St. Regis Rome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing