Rooms were really nice and big and so was the bathroom. The room was cleaned every day and they did a fabulous job. It was spotless at all times
The breakfast room was a little cramped however the selection was good and tasty. There was plenty of staff to clear the tables so the turnaround was good. The staff could allthough maybe have done a better job making sure that cutlery was available in the trays at all times and that any spilt items were cleared a bit quicker.
The reason for only 4 and not 5 stars were mainly that the wifi only worked the first day we were there. The remaining days it was not working and we could not get an explanation as to why and when it might be working again.
I would however recommend this hotel anytime. It was very very central , only a few minutes walk from Termini and within walking distance of all attractions and loads of restaurants
- Official Description (provided by the hotel):
- BEST WESTERN Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station In a very convenient location offers the possibility of a walk in the heart of ancient Rome: The Colosseum and Imperial Forums, Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell'Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian and one of the 4th Basilicas of Rome: The Patriarchal Basilica of St. Mary Major. Also just a few minutes walk you can walk along the main shopping streets: Via Nazionale, Via del Corso and Spanish steps. Locarted near Termini Railway Station, easily accessible from Fiumicino and Ciampino airports, and well-located also for those who arrive by car thanks to the Hotel agreements with the nearby car parks. Its strategic position is ideal for organizing both national and international meetings in Rome. BEST WESTERN Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort: satellite tv, mini-bar and free Wi-Fi connection and air-conditioning system. Universo Hotel offers you a well equipped Fitness Centre, with sauna, Turkish bath and a space entirely dedicated to relax. Also available a conference centre with 9 rooms capable to host a total of 600 people, all provided with every equipment necessary to organize your perfect meeting in Rome. The restaurant has many personalized menus, with special care for vegetarians and celiac guests. Wi-Fi internet connection is available and totally free of charge in all the areas of the hotel. Rooms and services for disabled guests are available. Close to the Hotel there are also several paying car parks. BEST WESTERN Hotel Universo: four Star welcome in the center of Rome! ... more less
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- Also Known As:
- Best Western Universo
- Best Western Rome
- Rome Best Western
- Hotel Universo Rome