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Best Western Hotel Artdeco
Ranked #229 of 1,257 Hotels in Rome
Certificate of Excellence
Maleny, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Loved this hotel”
Reviewed 22 May 2014

I just loved staying at this hotel. The room was perfect and the breakfast was great. The location was ideal and a short walk to the Termini. I felt safe walking around the area. I would definitely stay again.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrisBAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,058 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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Stowmarket
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 May 2014

Great location for train station and main tourist attractions. Well served by buses that are essential for visitors to the city. Good number of well priced restaurants close to hotel and restaurant in hotel.

Room Tip: Ask for rooms not facing main street as you need windows open at night
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Augusta, South Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 May 2014

I was expecting to get a hotel room with at least a nice shower! On the top floor, you will not get any water for your morning shower. We stayed here 5 days, and did not have water in the mornings. The breakfast was very disappointing. We were not greeted, and we had to chase down someone for coffee or tea. The offerings were few. Most of the items were sweet rolls, cake, pie or other sweets. They did have a tray with sliced cheese and cold meat. Whole pieces of fruit were available. The eggs were scrambles with cheese and were not refilled promptly. We had to wait quiet awhile for eggs some mornings. The man at the desk in front is not friendly and not helpful when we asked him where we could find a grocery store. I would not rate this hotel with 5 stars or even 4 . It is a 3 star hotel at best.

Room Tip: Choose a room on the first floor.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paula W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014

I got this on a Hotwire bid. I wanted a 4* hotel with air conditioning and that's what Hotwire claimed I would get. This hotel should not be categorized as a 4* and they do not use a/c in the month of May so it was long, hot night with the window open. If I had known of the lack of a/c there is no way I would have booked. Additionally my room safe did not work and they were unable to fix it.

The bathroom had a very strange quirk, and that is the toilet paper dispenser is very high on the wall. I am not a tall person so when I reached for toilet paper from a sitting position, I had to almost stand up to get it.

On the good side the staff were friendly and helpful. The shower had great water pressure.

This wasn't my worst ever hotel stay but it will certainly be my last at that hotel.

Room Tip: If air conditioning is a priority call to ask what time of year it is available.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PBJAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 May 2014 via mobile

My partner and I booked this hotel for a rugby trip we were on and whilst the location near to the main train station, Termini, was brilliant, little else was impressive!

The minimum standard most travellers expect is a tea making tray and we had to ask reception on three different occasions between the evening of our arrival and the next morning to then be told that there were none left. When we did eventually get one, the kettle had no lid which was extremely
unprofessional plus it took a long time for the water to heat up.

Breakfast on all three mornings was awful, no one greeted us when we walked in, on the first morning it was quite quiet yet most tables were dirty. For a four star hotel who does not offer a cooked breakfast, the continental choice was very small and the quality of the food was below average.

The hotel is advertised as an international hotel yet when we asked for tea, I saw some guests had milk, we didn't get asked and only fruit tea was bought out. It is not uncommon for other European guests to enjoy English tea but if only fruit tea was bought out, why weren't we asked what we wanted and it showed little interest in giving a good service?

I also noticed that half an hour before breakfast service finished, most
food was not topped up and I saw some disappointed guests who really had no choice of what to eat and staff too busy tidying up to say hello and check everything was ok.

With regards to the bathroom, we were disgusted that when we switched on the jacuzzi bath, lots of old soap and hair from the last guests to use it came out into the bath.

Overall not an enjoyable stay plus the response we received to my complaint was not particularly sincere or reassuring.

Stayed March 2014, travelled as a couple
Helpful?
Thank x1x1x1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dario d, Direttore vendite at Best Western Hotel Artdeco, responded to this review, 13 May 2014
Dear Sir,
following to your review we are extremely sorry to hear that the apologies written in reply to your first mail has not been satisfactory. We understand we have failed in part but we need to point out that the breakfast is not continental but a buffet breakfast with also scrambled eggs and bacon freshly cooked every morning .
Regarding the other points you have risen the management has hold a staff meeting and proper action was taken.
Best regards

Emanuele Faini
Sales & Management
Hotel Artdeco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcestershire
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2014

If you liked the Grand Budapest hotel film you will love this hotel !
Nice hotel in Art Deco style, close to the train station, 10 minute walk, in a nice quiet area with some interesting restaurants.
The best way to see Rome is on foot and you can walk to all the main tourist sites from here.
The Vatican is a bit of a walk but through the old part of town so time to stop for a wine or beer on the way.
I would stay there again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
142 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 4 May 2014

arrived and the room expected was not available. staff gave upgraded room without surcharge. would advise to ask for room with a/c ahead of booking if traveling in warm months as we were told only a few selected rooms have a/c. stayed room 502. great room-cross breezes,windows, nice decor and jacuzzi. breakfast was very high level for a hotel at this price range. super small elevators, but workable.

Room Tip: 502 was a fine room. be sure to ask for a room not facing the xxx parlor.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smatjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Artdeco

Property: Best Western Hotel Artdeco
Address: Via Palestro 19, 00185 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#130 Luxury Hotel in Rome
#226 Business Hotel in Rome
#260 Family Hotel in Rome
#308 Romantic Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Hotel Artdeco 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Artdeco
Best Western Rome
Rome Best Western

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