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“Best Western Canada in Rome - nice but few drawbacks”

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Hotel Canada, BW Premier Collection
Ranked #72 of 1,258 Hotels in Rome
Certificate of Excellence
GreenLeadersBronze level
NC
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Best Western Canada in Rome - nice but few drawbacks”
Reviewed 22 July 2013

We stayed for three nights at Best Western Canada in Rome, which overall was a nice hotel with comfortable rooms. Great assortment for breakfast, which others have mentioned. Location is convenient - only a few blocks away from the train station and metro station. A longer walk to the Coliseum and Forum. Good price located through TripAdvisor search. I had seen on TA that rooms facing the courtyard on higher floors were quieter and they honored that request. Although we didn't use the bar, it looks like a nice place to unwind.
There were a few drawbacks - 1. On the last day, there was some noise by inebriated folks passing in the hallway and in the room upstairs, although otherwise was quiet. I also woke up when the room started to smell a lot like second-hand smoke coming from the adjacent rooms and ventilation system. Maybe I'm just sensitive to that, but this was pretty gross and something I didn't need the night before I was to leave early the next morning. The next day I asked about this, and the person at the desk said that we had been put into a smoking room. He said we are supposed to ask for non-smoking in comments when we request a room. In this day and age, that seemed a bit anachronistic, especially for an otherwise nice hotel - non-smoking should be the default and usually is unless someone requests otherwise. 2. There is free wifi, so that's a perk, but the default system where you have to register and have a username and password sent to you for one day's use is a bit of a pain. The front desk will give you a 4-day username and password if you ask, and I'm not sure why they don't do that automatically. 3. The staff were friendly and helped with suggestions, directions, etc. However, on the first night, I asked for a suggestion for restaurant within walking distance preferably. He suggested a restaurant, Three Arches, around the corner, and gave me their card. This place was our worst meal in Italy over two weeks - don't go there. On the second night, I located a nice restaurant on TA site, which was about a half hour walk away - Il Fellini - which was superb and our best meal of the vacation. I highly recommend it instead.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank bartok1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
London, United Kingdom
2 reviews
Reviewed 22 July 2013

We recently stayed at Hotel Canada in early july for 2 nights and had a wonderful experience. I see the review about unfriendly staff but have to say the opposite. The front desk was helpful - we arrived early and they checked our bags for later check in. They also helped us with information on the Metro (subway).

The breakfast was wonderful - a wide variety of eggs, breads, dolce, juices and cappuccino. The room was spacious, immaculate and air conditioning worked well. The beds and pillows were comfortable and they gave you a checklist of what type of pillow you would like.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank ricchard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome
2 reviews
Reviewed 21 July 2013

We stayed at the hotel for 2 nights in july 2013 and the staff was very friendly and helpful and the breakfast was very good and varied. The location was very central. As we had a quite noisy room the first night, we asked for a new room and the staff friendly meet our request.

  • Stayed July 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Anne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2013

Stayed here from 9th July to 15th July 2013. Booked three rooms - they were all excellent. Good breakfast. Very helpful and friendly staff. Really can't say anything bad about the place.

The hotel is a short (15 min) walk from Termini (underground, overground and bus) or just around the corner from Castro Pretorio. Although the guide books warn that Termini can be a bit rough with undesirables late at night we didn't have any problems.

This was my second stay as earlier in the year I'd visited Rome with three business colleagues - in all that means we had experience of seven rooms with no issues at all.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MichaelDLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto Canada
Level 4 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 July 2013 via mobile

Had booked this hotel by email. Wanted to add an extra day, so emailed and was told 230 euros, I emailed back and asked if this was their best price and was told it was. I then showed up at the desk later that day and asked how much for the night, I was told 130 euros. When I showed them their emails to me from 1 pm of the same day, they FLAT OUT LIED TO ME that an error had been made, even though I had it in their emails TWICE.

I really wanted to walk away from them for their dishonesty, but had booked four nights using AirMiles. I plan to follow up with Best Western corporate with copies of my emails.

This hotel is also to the east of most of the major attractions, by the train station, but on the metro. It is nice, but I would like to trust the front desk.

  • Stayed July 2013
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank BrettTorontoCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, Surrey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2013

As a base for a four night break this proved an ideal choice for 2 septuagenarians and our 11-year old grandson, who had his own alcove in our cool, clean, spacious and well-furnished room.
The location near the Termini train and bus plexus made it easy to repair to for a siesta in the afternoon, but there are also nearer bus stops and metro. We took advantage of the comfortable lobby with its bar and free evening nibbles. Moreover the staff seemed like family and contributed enormously to our enjoyment of the hotel, which definitely punches higher than its official rating.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pinsielein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirling, United Kingdom
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2013

This hotel is in an excellent location close to the station.
The hotel bedrooms were beautifully decorated and clean.
The barman Richard looked after us, and when you arrived back after a busy day sightseeing, there was a selection of nibbles available, which was much appreciated.
Breakfast was standard European selection which changed daily, and set you up for the day ahead.
We would definitely stay here again if visiting Rome.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilmaandjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Canada, BW Premier Collection

Property: Hotel Canada, BW Premier Collection
Address: 58, Via Vicenza, 00185 Rome, Italy (Formerly Best Western Hotel Canada)
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#13 Green Hotel in Rome
#25 Family Hotel in Rome
#36 Romantic Hotel in Rome
#72 Business Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Canada, BW Premier Collection 3*
Number of rooms: 72
Official Description (provided by the hotel):
In an elegant historic building in the centre of Rome, the Hotel Canada represents the outcome of Hoteliers' generations experience. It shows the ancient tradition of hospitality that renews itself every day. A recent refurbishment has rediscovered the original architecture of the building. It was constructed in 1870 in order to provide accommodation for officers from the nearby barracks of Castro Pretorio. The Hotel Canada is easily reachable from "Termini Station" (500 m), the most important station of the Eternal City and the main rail yard of Italy. This Station is well connected with both airports of Rome: Roma Leonardo da Vinci/ Fiumicino and Roma Ciampino. The Hotel Canada is located in an ideal spot to visit the very historic centre of Rome. It is close to the subway (Line B, Castro Pretorio's stop) that allows every guest to reach the downtown in just a few minutes. ... more   less 
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Also Known As:
Best Western Hotel Rome
Hotel Canada Rome
Best Western Rome
Canada Hotel Rome
Rome Best Western

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