Having previously stayed at thsi hotel, I was looking forward to another visit. Very upset about what occured for this booking as I was transferred without prior notification to a 3 star Hotel Academia. My reservation was made and prepaid on the 10th September 2013, a full 7 months before arrival and this hotel totally failed to contact me in advance and offer me options to change my reservation. Very poor customer service.
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- Also Known As:
- White Hotel Rome
- Hotel White Rome