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“Fantastic position close to Trevi Fountain”
Review of White Hotel

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White Hotel
Ranked #139 of 1,273 Hotels in Rome
Certificate of Excellence
Reviewed 6 April 2014

In terms of position this hotel is hard to beat. 100 meters from the Trevi Fountain and walking distance to the Vatican, the Colosseum,the Metro and most of the other major sights of Central Rome. Free wifi and a very helpful reception desk. Breakfast was included and was excellent.
The downside was that the room and bathroom was really small although the provision of good storage space made that more bearable it was still small even by Italian standards. That said the room and bathroom was fresh and clean. Bed was very comfortable.

  • Stayed: April 2014, travelled as a couple
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2  Thank Uludog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelroma_htl4, Responsabile relazioni con la clientela at White Hotel, responded to this reviewResponded 10 April 2014

Dear Uludog,
Thank you for sharing your impressions with us.
Your comments help us to improve our services and to better understand our guests expectations.
We just need to remind you that in historical buildings, rooms have limited square meters. Guests, that know this characteristic, accept it because we care of them with an accurate cleaning, tea and coffee facilities, comfort of beds and relaxing public areas. We decided to daily spoil our guests with adds on, like high quality breakfast, free Wi-Fi, free Spa and gym area.
On behalf of our staff, we look forward to welcoming you soon.
Best regards,
Elena Albanese

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Reviewed 3 April 2014

This hotel really exceeded our expectations for the price we paid. We had a package deal from British Airways and the two of us stayed for seven nights at the end of March for just under £600 each, hotel and flight inclusive. Free wifi was included in the package.

We had a standard room on the second floor overlooking an internal courtyard, which was very quiet. It was not big, but we've had smaller ones before in cities, and it was very well fitted out with concealed and very adequate storage spaces, a tea tray, a safe in the hanging cupboard and a flatscreen TV with English news channels. Following advice on here we brought a 4 socket extension lead so we could charge our devices simultaneously from the one convenient socket. The room also looked lovely!

The bathroom had a good shower and a hairdryer. Wifi was fast and excellent, with a strong signal. We did have to log in each time we returned to the hotel, and get a new code after 24 hrs of useage, but we thought it was the best wifi we've ever had in a hotel.

The breakfast room in the basement was also lovely, with ample room and nice modern decor - white of course like the rest of the hotel. The breakfast buffet was comprehensive with fruit, yoghurt, cold meat, ham, tomatoes, olives, scrambled egg, bacon, sausages, bread, pastries and cake, so something for every taste. Everything was very fresh, put out in small amounts and constantly replenished.

The staff were all helpful and friendly, and the breakfast waiter in particular was excellent and efficient.

We were pleased with the location, and rather to our surprise found very good restaurants in the streets around, but we had done our homework on tripadvisor to identify them in advance.

The only negative aspect was the high cost of drinks in the bar and the minibar in our room. As a result we only used the bar once, and of course the minibar not at all, as is usual for us. There's a very handy well stocked convenience store just along the road!

Maybe we were lucky with the room as we were staying for seven nights, but we would highly recommend this hotel and would definitely return.

  • Stayed: March 2014, travelled as a couple
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2  Thank Anne123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelroma_htl4, Responsabile relazioni con la clientela at White Hotel, responded to this reviewResponded 10 April 2014

Dear Anne123,

Thank you for your enthusiastic comments.
We feel proud especially because you had experiences in many hotels, all over the world.
Your plan to definitely return here, with us, enforces our engagement in improving level of guests satisfaction.
Best regards,
Elena Albanese

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Reviewed 1 April 2014

Firstly the location is excellent- you can walk to Trevi fountain, the Spanish Steps, The Panethon, Piazza Navona and is a short taxi ride to the Colosseum. However, our room was old and tired looking, and when someone had a shower the whole floor got soaked as the water ran around a lip on the wall and straight onto the floor. Our room was really too small for 3 people - there was very little space in the main bedroom area and once the sofa bed was made up there really was no room to move. And, in spite of what their advertising says, the wi-fi would not work in our room, the attached wall hairdryer did not work so we had to get one from reception, and the air-conditioning did not work (for some reason although it was winter it was extremely hot in our room) and, the concierge certainly were not able to provide any assistance with organising itineraries. The included buffet breakfast was reasonable and the breakfast waiter was excellent.

  • Stayed: January 2014, travelled with family
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1  Thank Conder2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelroma_htl4, Responsabile relazioni con la clientela at White Hotel, responded to this reviewResponded 21 April 2014

Dear Conder2014,
Thank you for your feedback. We are working hard to deliver special experiences and we are sorry that we haven’t completely fulfilled your expectations.
All rooms are differently big, but full of comforts such as shoulder or legs adjustable beds, tea and coffee facilities, individual temperature setting. Since hotels hairdryer are normally quite weak, we thought to offer, for free, professional beauty salon hairdryers, just asking to our reception.
Free Wi-Fi is available throughout the hotel. Our staff is always available for giving you instructions, in case you can’t manage the connection.
What really surprises us is your comment about receptionists. As you can see in Tripadvisor reviews,they are always reported helpful and professional. We can only imagine you said that they couldn’t assist you, with organizing itineraries, because they cannot handle your credit card details, for your privacy.
We do hope you'll give us another chance to welcome you at our hotel. We're eager to better show you our hospitality.
Kind regards,
Elena Albanese

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Reviewed 21 March 2014

Stayed at the Hotel White for a long weekend mainly to see Englad v Italy rugby game but also to see the sights of Rome. The hotel was situated only 2mins walk from the Trevi Fountain and was within easy reach of the Metro.

The hotel has been refurbished recently and the rooms, whilst not huge were very fresh and clean and the bed comfortable. All the staff were extremely friendly and helpful from reception, our waiter at breakfast, the room maids, Joyo our porter (alias Charles Bronson),to Mario behind the bar. The buffet breakfast was excellent. A good choice of hot and cold food, the scrambled egg was delicious especially as there was smoked salmon to go with it if you so wished . Lovely fresh bread and pastries too.

Our only criticism was that the bedrooms were very warm and only reception could control the air conditioning?!! However, we had two windows which we could open to keep the temperature down through the night so, once we discovered this, we were fine. We were at the rear of the hotel so this was ok but I suspect if we had been at the front it may be a little noisy.

All in all we had a great few days. We stayed at a different hotel two years ago in Rome and the Hotel White was far better.

Stayed: March 2014, travelled with friends
2  Thank Scotty070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

Me and my son stayed in this hotel for 4 nights.
The room was small but very modern . Flat screen TV , mini bar . Nice bathroom .
The room was very clean with no view. One nice advantage for people who work out is the gym.
Basic: one new treadmill , one stepper and weights. Next to the gym is a very nice spa with a wet and dry sauna. Breakfast was good nice spread of chees eggs pastries and more.
The staff was very friendly and helpful mentioning Peiro and Paolo.
Do use the car service to the airport through the Hotel 45 Euro.

  • Stayed: February 2014, travelled with family
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Thank Ezra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

First , the one big advantage is that this hotel is located within reasonable walking distance of anything interesting in Rome
Annoyingly ,WiFi is not provided ,which is exceptional
Rooms are rather small ,as is expected from a European hotel. Breakfast was very basic.
Very few english language channels on the TV.
The hotel is located in a very touristy area so if you want to have a good value dinner you have to walk a bit to escape overpriced tourist traps
My biggest gripe is that this hotel advertises having a gym but in fact the gym is a sad joke , very little weights and 1 threadmill+ 1 bike

Room Tip: Ask for rooms away from the elevator, the walls are rather thin
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  • Stayed: March 2014, travelled on business
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Thank Saar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelroma_htl4, Responsabile relazioni con la clientela at White Hotel, responded to this reviewResponded 21 April 2014

Dear Saar G,
We thank you for your comments and we feel sorrow of your disappointment.
We are not a big chain hotel. Hotel White is appreciated for being a cozy, renewed boutique hotel, very centrally located. Personal attention is still a plus for us and for this reason we always encourage our Guest to refer any inconvenient, to the staff. We would have been able to assist you with free WIFI connection.
We recently restructured the basement. Now we are proud to offer you a Sauna and Turkish bath area, and Technogym and fitness equipment, for free.
From our breakfast buffet, you can enjoy fresh daily delivered breads and croissants, fresh fruits and vegetables and salad, smoked salmon and selected Parma Ham.
Open to any suggestion, we are proud to meet and exceed our Guests expectations.
Welcome to White Hotel!

Elena Albanese

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Reviewed 19 March 2014

Just 200 yards from the Trevi fountain, when we stayed they were just finishing off the refurbishment so the decor is very modern. Staff were extremely helpful and a very good breakfast service. There is even a good little gym in the basement.

Room Tip: Our room was a little small, our friends' room was excellent and we paid the same price so ask a...
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  • Stayed: March 2014, travelled as a couple
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1  Thank NorthShieldsBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Hotel

Address: Via In Arcione 77, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Trevi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in Rome
#79 Family Hotel in Rome
#86 Luxury Hotel in Rome
#191 Romantic Hotel in Rome
Price Range: £74 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Hotel 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
White Hotel Rome
Hotel White Rome

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