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“A memorable stay- an impeccable, gracious Concierge”

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Sina Bernini Bristol
Ranked #267 of 1,256 Hotels in Rome
Certificate of Excellence
Washington DC, District of Columbia
1 review
“A memorable stay- an impeccable, gracious Concierge”
Reviewed 20 July 2014

We stayed in Rome from July 7-July 10. We had previously been in Venice and Florence. The hotel was quite nice; luxurious, clean rooms (great bathroom with an American style shower) and a wonderful buffet breakfast each day. We celebrated our anniversary at their rooftop restaurant, dining with a spectacular view of the Vatican at sunset. It was also in a convenient location for sightseeing. If these were all the comments we had, it would be a great review. However, what made this stay truly exceptional was the Head Conceirge "Max".I was experiencing cellphone difficulties trying to arrange a conf call back to the US. Max spent an hour with us patiently working thru the problems with AT&T etc, until successful in establishing a connection. He did this while seamlessly helping other hotel guests. Max was also a great resource for restaurants, shopping and directions. He made an already great stay even more memorable.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbvshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 21 July 2014
Dear Guest,
thank you very much for having posted such a nice review about our Hotel. It is a real pleasure learning that you enjoyed your stay and you liked our restaurant, the buffet breakfast and the other services. Furthermore I am really glad that our Head Concierge made a great job and was so helpful with you. We all look forward to welcoming you back to the Bernini Bristol in the future. Thank you again,
best regards
Lorenzo Vivalda
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
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Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

A wonderful experience overall. Great location, beautiful rooms, staff were outstanding - couldn't do enough for you. Felt very welcome and an especially nice hotel to return to after a day of sightseeing. Excellent breakfast.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Petina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 21 July 2014
Dear Mrs. Petina,
thank you very much for taking the time to write your excellent review about your stay at our hotel. You are very kind and we are particularly glad that you enjoyed the services of our staff and our delicious buffet breakfast in the morning !
We do hope to welcome you again to the Bernini Bristol in the future,
kindest regards,
Lorenzo Vivalda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epsom, United Kingdom
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 July 2014

We stayed at the Hotel Bernini Bristol following a Mediterranean cruise. We had payed a significant surcharge for a centrally located five star hotel.

The room was excellent, clean, well equipped, very comfortable bed and a small terrace. Free Wifi was also very welcome as most hotels still seem to sting you for this as an extra.
It was looking a bit tired though, one of the lifts wasn't working and the other two sounded like they might be due for a breakdown.

Where the hotel fell down was with the breakfast service. Tables were not laid up although the restaurant did not appear busy, service was slow - you needed to chase someone to get a cup of coffee, dirty plates were not cleared and hot food was not replaced as needed. The staff just didn't appear interested.

But saying this the reception and concierge staff were excellent.

Room Tip: Some rooms on the second floor has a small terrace area which was a very nice extra - although we wo...
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JohnandCathyKemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 21 July 2014
Dear Guest,
thank you for having posted your feedback about your recent stay with us. It is a pleasure learning that you liked the hotel and overall enjoyed your stay. Thank you for the very good comments about the room with the small terrace, the cleanliness, the free WIFI and the service of Reception and Concierge staff. The elevators has been under some periodic maintenance and now they are working properly, we apologize for the temporarily and unintentional inconvenience. The breakfast service as well has been duly improved in many areas, and we look forward to the pleasure of welcoming you again in the future,
Kindest regards,
Lorenzo Vivalda
General Manager
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Kiev, Ukraine
Level Contributor
144 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 6 July 2014 via mobile

I stayed here for a week then moved closer to Pantheon to better investigate that area as was tired to go up the hill after every walk. Hotel is nice, with good restaurant and swimming pool but some rooms facing the street are nosy at night and some bathrooms with window are cold. For shopping is very good located. Spanish staircase is also nearby. A lot of tasty restaurants around, although not cheap.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikmaxa21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 12 July 2014
Dear Guest,
thank you very much for having shared your comments, we are glad that you liked our hotel and enjoyed your stay. Looking forward to welcome you back to the Bernini in the future,
best regards.
Lorenzo Vivalda
General Manager
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Denver
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2014

This was our second visit for four days, same as last time. We enjoy the staff and rooms. The rooftop restaurant is outstanding! We've had Fabrizio most times and he is the star server, with enjoyable presence and wonderful touches with the meal. (The one night he wasn't there had slow service due to a full house and less experienced staff.) The location is terrific, with close proximities to many sights, easy access to the metro or train station, and walking with a good map. We highly recommend the many museums and half-day trip to Ostia. We shall return.

Room Tip: High floors for street view or any room on sides to avoid morning traffic noise.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 12 July 2014
Dear Client,
thank you very much for your excellent review about our hotel. We are glad that you enjoyed our services and our spectacular restaurant on the roof. We look forward to welcome you back to the Bernini Bristol in the future, and I remain at your disposal for any further assistance.
Best regards
Lorenzo Vivalda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 June 2014

I and my wife stayed for 3 nights at the Hotel Bernini Bristol in Rome in early May 2014. This was our first trip to Rome and we wanted to stay in a comfortable hotel close to the major attractions. The Bernini Bristol, overall, did live up to our expectations.
First the plus points of this hotel. It's location at Piazza Barberini is right at the heart of the city, within short walking distances to the Trevi Fountain, the Villa Borghese and the Spanish Steps and not too far from other major attractions. It has nice restaurants close by, a hop-on-hop-off tour bus stop as well as a subway station and a taxi stand within a few metres from the hotel entrance. In terms of location and transport options to and from the hotel, it is fantastic. The hotel lobby is a large, well decorated and welcoming space. Our room was tastefully decorated, had a comfortable queen sized bed and had all modern amenities. We had originally booked a Piazza Barberini View Deluxe Room but were upgraded to a Junior Suite. While the Suite did not have the beautiful fountain view of the Piazza, it was much more spacious & we decided to keep it (we had a look at the Deluxe Room also, which while smaller, was still relatively large compared to hotel rooms in Rome in general, and the city centre, in particular).The hotel has a splendid rooftop restaurant and bar with good food and excellent service. Additionally the hotel being much taller than the neighbouring buildings, the rooftop views are very nice. The morning breakfast spread is good with hot and cold dishes and is served in a big dining hall with ample tables. The hotel has a spa at the basement but we did not have the time to check it out since we were too busy outside enjoying the historical sights and sounds of Rome.
Now the minus points. The hotel is a bit overpriced (probably due to its location), a tad less than the 5 star establishment claimed on its web site and the staff, while generally helpful and efficient, appear a bit impersonal at times.
Would I recommend this hotel? Yes, it is a good hotel at a great location.

Room Tip: For a view from your room, choose a high floor Piazza Barberini facing room. If space is important...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JQMFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 12 July 2014
Dear Guest,
thank you very much for having posted your review about your recent stay in our hotel. Your detailed good comments will surely help many other clients to choose the Bernini Bristol for their next stay in Rome, and we are sincerely glad that you liked our hotel, enjoyed our service, the location, the breakfast and in particular our spectacular roof top restaurant o the 8th floor !
Looking forward to welcome you again to the Bernini Bristol,
best regards,
Lorenzo Vivalda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 June 2014

My wife and Ii stayed here for a week. it was my first visit to Rome and we ended up in a very nice hotel.
Friendly and attentive staff, lovely breakfast (expensive - we had ours as part of a B and B deal so it didn't feel too bad.
bar in lobby is nice and bar on rooftop is really good, very pleasant place to sip prosecco and eat the plentiful supply of snacks offered.
Hotel is only about 25 yards from one of the open top bus tour official stops (serving multiple tour companies).
Only one downside and that is the Wi-Fi, although free , is not very fast.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerbb, Direttore at Sina Bernini Bristol, responded to this review, 12 July 2014
Dear Sir,
thank you so much for having taken the time to write your excellent review about your recent stay at our hotel. We are glad that you have been fully satisfied by all our services, and especially by our roof top restaurant. We sincerely hope to welcome you again to the Bernini Bristol for a new great experience in the future,
Best regards
Lorenzo Vivalda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sina Bernini Bristol

Property: Sina Bernini Bristol
Address: Piazza Barberini 23, 00187 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Trevi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#26 Spa Hotel in Rome
#124 Business Hotel in Rome
#145 Luxury Hotel in Rome
#332 Romantic Hotel in Rome
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sina Bernini Bristol 5*
Number of rooms: 127
Official Description (provided by the hotel):
AN HOTEL IN LOVE WITH ARTLooking out from the windows of the Hotel Bernini Bristol what you see is an open-air museum. In fact the splendid Piazza Barberini square with the Triton fountain is right in front of the hotel, and the Spanish Steps, the Trevi Fountain, Via Veneto and many of Rome's most exciting shopping streets are all just around the corner.And when you step inside the hotel the link with art continues with the precious 18th-century tapestries and period furnishings. A DELIGHTFUL DILEMMAClassic or modern? At the Hotel Bernini Bristol you can choose the style you prefer from the range of rooms with classical décor or those which a distinctive modern touch. All 127 rooms and suites, some of which have balconies, have some of the best views over the Eternal City. Like the Presidential Suite, which has a huge terrace with a Jacuzzi, a Turkish Bath and a private fitness area, and truly breathtaking views over Rome. ROME AT YOUR FEET The Hotel Bernini Bristol's Presidential Suite is a comfortable and luxurious oasis overlooking the city. The view, which takes in the Quirinale Palace which is the residence of the Italian President, and St Peter's, is quite spectacular from the 70-square-meter terrace which has a Jacuzzi and a solarium. The suite is in contemporary style and has a bedroom, a separate living room, a bathroom, and, for fitness buffs, a private gym and Turkish Bath. It also has cutting-edge hi-tech such as wifi both inside the suite and on the terrace, plasma TVs, a DVD payer, fax and cordless telephone. ROME FROM TOP TO TOEIf you would like to see Rome from top to toe then the Bernini Bristol's terrace is the place! And while you are up there why not enjoy the great food and those spectacular views from the restaurant Giuda ballerino! with the Michelin Star Chef Andrea Fusco. You can choose between the main dining room or the summer terrace which, at night, has romantic views over the majestic dome of St. Peter's. ... more   less 
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Also Known As:
Bernini Bristol Hotel
Bernini Bristol Rome
Hotel Bernini Rome

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