If you book by internet it's awful, like they regret that you managed it by internet and paied less; they never give you room untill 15 p.m. while in my booking.com's document was mentioned that check-on time is 14.00, and I required to provide a room according to my vaucher, as we had an overnight flight and were very tired, and I see as they accepted other guests arriving and providing them with a room. But I regreted about it very soon, as they become very unfriendly to us, and gave a room at the 1 floor with window directly on road with hotel staff circulating behind us. I asked to change but was refused. Among the hotel's staff there is one young woman, blond and nice, who was working in the hotel's reception everyday during working hours, on the place of manager I would not allow her to work there; she is the most unfriendly person I have ever met in the hotel. When I asked something with my not excellent English and then going to the elevator I heard as she laughed to us telling something not very kind about us to other staff persons in the reception. Hotel Mondial in Rome is the worsest Best Western hotel among many other of this hotels' chain, which I liked before very much...May be I have to change my mind about this chain as my experience in Rome was awful...
- Official Description (provided by the hotel):
- Contemporary Hotel in traditional 5-story building situated in historic & commercial area of Rome, opposite Opera House. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Mondial
- Best Western Rome
- Rome Best Western