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“Fantasic Service and Quality for the Cost”
Review of Ristorante Pizzeria Bartolomeo - CLOSED

Ristorante Pizzeria Bartolomeo
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 4 October 2012

This restaurant may appear like any pizza place in Rome, but the quality of service and food is beyond most. We have lived in Rome for three months and found this to be one of the better if not the best places we have eaten at. We have not experienced better customer service anywhere so far in Rome. The menu is in both Italian and English even though most clients are Italian (at least both times we went). We highly recommend this restaurant.

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Thank Carlos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (119)
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8 - 12 of 119 reviews

Reviewed 24 September 2012

Loved this place, my wife had the lasagna, I had calzone. The waitresses couldn't do enough for us so friendly and understanding with our language differences. Lets face it not everybody speak great English like NY'ers!! The owner was very nice talking to us, giving my wife a rose and me the check, Heart warming huh.....We did enjoy ourselves very much hope you guys at least stop by and try it out.

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Thank HWDPhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

We stayed in Rome in September 2012 and tried some other restaurants first, before we accidently bumped over Bartolomeo while searching for a new place.

The experience here was great, friendly owner and waitresses, great italian food for a fair price.
We only speak single italian words but the menu was also in english and the staff spoke english, too. Aparently they speak also russian.

The items on the menu were delicious, we enjoyed it very much.
Actually we enjoyed it that much, that we came back every night during the rest of our stay in Rome, 5 times in a row.

The food was fantastic, which of I'm sure as be had 10 different meals from the menu over the time. The dessert is excellent, too. I recommend Panacotta with chocolate!

The owner is great fun, also the waitresses are very nice.
The place itself is cosy, we felt very comfortable.

Also, only a few tourists where eating at Bartolomeos, mainly we saw local people.

In other restaurants we spend about 50 euros for a two person dinner, at Bartolomeo it was between 30 and 40 euros including wine and dessert along with espresso.

I would always recommend this restaurant and we visit it for sure, if I'm going back to Rome the next time!

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Thank tobbela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

Two major problems.
1. I plainly and clearly ordered lasagna which the waiter repeated. I was brought spaghetti and he refused to admit fault and said that's what I ordered. It was late at night and they probably just had some left over.
2. Ordered a 15 euro bottle of wine. Owner brought out bottle put it on table then had another bottle which was an off the menu special for 30 euro. I said I didn't want it and wanted the one on my table. When I got the bill I was charged 20 euro for the wine. When I complained he said that the one he put on my table was a 20 euro wine and I said I wanted it.
He admitted to putting a different bottle on my table but because I drank it I was charged. Clearly I was scammed.
BE CAREFUL.

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Thank cmh6053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RistoranteBartolomeo, Proprietario at Ristorante Pizzeria Bartolomeo, responded to this reviewResponded 26 March 2013
Google Translation

Mi dispiace per quello che ha scritto, ricordo benissimo che lei e la sua compagna quella sera non eravate in armonia tra voi per problemi che non voglio nemmeno conoscere. Ricordo che lei non parla italiano e ha indicato sul menù la voce lasagna che è ben lontana da quella che indica spaghetti al pomodoro quindi non può esservi errore ma bastava dirlo e avremmo rifatto il piatto come spesso succede con altri turisti coscienti del problema "LINGUA". Riguardo al vino ho voluto proporre personalmente altre due alternative che sposavano bene con il cibo in questione (è il mio lavoro) e proprio lei ha dichiarato di evere scelto quello da € 20 e non da 15 o da 30...lo ha bevuto volentieri tutto quindi non capisco perchè non doveva pagarlo. Lei ha bevuto e io mi son fatto pagare, non vedo dove io possa averla derubata.
So anche che ha avuto problemi con l'albergo che è uno dei migliori della zona.
Possibile che sia capitato tutto a lei?
Distinti saluti Adriano Bartolomeo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

Enjoyed an early by Rome standards 7pm Saturday night dinner here. Had 2 adults and 4 children age 10-16. We were the only ones in the place as this was the opening bell for the night. We got an air conditioned table inside and started the feast. Draft beer was extremely cold and superb on a 95 degree day. We had pizza and calzones for the kids. Adults had homemade pasta, particularly the one with black truffle sauce was excellent. The older waiter spoke very little English, I spoke very little Italian, and we had an extremely joyous time communicating. He was very kind hearted to the group. Locals started arriving about 8. 10 minute walk back to the Hilton Garden Inn. This was just what we were hoping for after an extremely hot day visiting the Colosseum.

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Thank seasonal-jamaican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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