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“maximum 2-3 strars”

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TOP Hotel American Palace EUR
Ranked #861 of 1,291 Hotels in Rome
Kharkiv, Ukraine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“maximum 2-3 strars”
2 of 5 bubbles Reviewed 22 January 2014

It's the most awful Hotel that I have ever been.
1. The rooms are very small and it was always noise, you can hear your neighbors and what is in hallway.
2. In the winter is cold, even if room has air-condition.
3. Before you arrive- hotel blocked full price for accomodation, and only after 15 days they are should unlock amount from the card.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Valeri2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,294 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Αριδαία, Ελλάδα
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 14 December 2013

A simply good hotel. Nothing more. Large and very old. Small rooms and very closely. The food was good. In position outside Rome, but close to the metro and buses. UNACCEPTABLE staff. They were talking from obligation. Afraid to ask for something. Look at your face. Only these restaurants were good and polite.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Γιώργος Ε
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
189 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 bubbles Reviewed 5 December 2013

Uninviting. Room problems,Wasted time waiting to change rooms. 20 min to centre of Rome.Breakfast hit and miss and not great quality. First day table covers then they only appeared once more in 6 days?Works in room opposite.Dirty net curtains. Better room last two days. No desk light.DON’T accept what they try to offer you. Make sure you are happy before you move in! Manager offered me a total refund at start. HOW WOULD YOU THEN FIND A REPLACEMENT> My room smelt bad!!

Room Tip: Just make sure you get the size of room you book as they will say they are full and try to get you t...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eggtimer186225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

Brooklyn, New York
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

I stayed here for five nights and I loved this hotel. It is clean and comfortable and convenient to the Laurentina subway station and several bus lines. The staff were friendly and courteous. Breakfast was included and there was a good variety of items in the breakfast buffet which is served from 7-10. The neighborhood where the hotel is located is quiet and safe. There is a Carrefour supermarket, a bank, and some small restaurants and shops within walking distance and it was about 15-20 minutes to the city center by subway. The rooms may seem small to American travelers, but it was comfortable and sufficient.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank givanna06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Italy
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 11 November 2013

The hotel is large, functional and entirely without character, but it is situated very close to the Metro station at Laurentina. From there you can be at the Colosseum in under 15 minutes. There was free wi-fi, but breakfast was a desultory affair. A buffet is bad enough, but automatic coffee-making machines really ought to be banned from all hotels.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walks-in-Venice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

very nice staff , clean but small rooms, closed to carrefour supermarket and trains not so far from city, only 6 stops of 7 stops for the termine
rome is beautiful people everywhere tyring trip as i found it very expencive country..also people at the puplic areas for buying ticket entrance for the buses are very route....
they are thinking only how to get your money...never again to rome but a BIG YES FOR THIS HOTEL!!!

  • Stayed June 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank alex e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bologna, Italy
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

Stayed one night when returning from a veeeeery long trip, the concierge gave us a suite instead of a normal room after he saw our tired faces...thanks!
I believe this is a very good service.
The room was spacious and perfectly clean.
The breakfast was rich and tasty. Definitely a good experience.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RudeBaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TOP Hotel American Palace EUR

Property: TOP Hotel American Palace EUR
Address: Via Laurentina 554, 00143 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#325 Luxury Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — TOP Hotel American Palace EUR 4*
Number of rooms: 164
Official Description (provided by the hotel):
Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more   less 
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Also Known As:
Top Hotel Rome
Rome Top Hotel

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