The American Palace is very old and tired. The rooms are minuscule - I could barely walk around my bed without having to duck to avoid hitting the wall-mounted TV. Outside the hotel there are boards with 4 stars on, which might lull you into thinking this is a 4* hotel. It is not, by any stretch of the imagination. The rooms are small, yes, but that's not it. In my tiny room, the flooring was linoleum rather than carpet, the walls were chipped and battered, there were no coat hangers in my wardrobe and no tea or coffee making facilities. The bathroom was tiny and the shower cubicle (no bath) had chipped and broken tiles, and a leaking pipe dribbled water over the floor. Frankly, none of these things would have bothered me too much if I had managed to get some sleep, but this proved impossible with the dual carriageway outside the inadequately glazed window, and the constant clanking of the flagpoles that were attached to my balcony. Any sound from the corridor was amplified a thousand fold and the staff on night duty to whom I complained at 0230 were unhelpful in the extreme when I asked if I could change rooms. They said they were fully booked and that I therefore couldn't change, but I could see a number of keys hanging on the board. The bed was hard and the linen consisted of a sheet and a synthetic bedspread. The food in the restaurant was passable, but the menu was very limited with just three set options from which you could not mix and match, and the wine was definitely from the vinegar end of the spectrum. Breakfast was marginally better, although the fruit juice was the wateriest I have ever had (think Tesco Value considerably diluted). My recommendation would be to find somewhere else.
- Official Description (provided by the hotel):
- Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more less
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- Also Known As:
- Top Hotel Rome
- Rome Top Hotel