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Le Meridien Visconti Rome
Ranked #194 of 1,272 Hotels in Rome
Certificate of Excellence
Reviewed 20 October 2011

This hotel was superbly located, in walking distance of the Vatican and the Spanish Steps. Excellent breakfast, lovely rooftop restaurant with excellent service. The hotel staff seemed aloof, but they mailed a lost item to me in the US, at no charge! I call that excellent service.

  • Stayed: September 2011, travelled with friends
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Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,204 - 1,210 of 2,306 reviews

Reviewed 17 October 2011

Prior to coming to this hotel I checked other people's reviews and saw several that said that the staff (especially the front desk) was very rude. I couldn't agree more. They made you feel like you were bothering them if you had a question. And we asked if they could exchange US money for us--they did--but they charged us $30 more than we would have paid anywhere else. Then when we questioned them, they basically said "well we told you what we would give you, and you took it, that's the way it is." The location however is very good--could walk to the Vatican, Spanish Steps, Trevi Fountain, Piazza Novona. And the local restaurants were great--good food, reasonable prices, and great settings. The room was very small however--we took the average room. We could barely walk around with the two of us. It was very clean and modern and the breakfast each day was wonderful.

  • Stayed: September 2011, travelled as a couple
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Thank FrequentTraveler300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2011

Booked a 4 night stay at end of September. I'm a regular visitor to beautiful Italy and adore my favourite city Rome. My usual hotel was fully booked up so decided to give Visconti Palace a go based on the mostly positive reviews and the occasional negative review. The hotel itself was OK with comfortable beds and the nice location. My big problem with the Hotel was the shoddy customer service and grumpy ,disinterested and snooty staff. The hotel staff should add to your holiday experience! What a shame for having to pay 4 star money for less than 1 star service. Staff were not the type you could have friendly banter with or find out what currently the 'hot spots' in the city were. Luckily in an otherwise great vacation we discovered a nice friendly Sicilian cafe closeby and beside the cafe was a great chocolateria also on Via Lucrezio Caro. The staff at these two places were so nice and helpful and we found out loads of great helpful hints on Rome. So give Visconti Palace a miss and try other hotels recommended by Tripadvisor. I certainly will not be returning to this hotel and thankfully the bad experience has not changed my love for Italy.

  • Stayed: September 2011, travelled with friends
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2  Thank Eireann9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2011

We stayed at this hotel in Rome from 3rd to 7th October 2011, after getting off the MV Queen Victoria where we went on a cruise from Venice, to the Greek historical islands ending in Civitavecchia in Rome. It takes about an hour by land transport to get to Rome from the port of Civitavecchia.
The hotel is situated in a central location at Via Federico Cesi 37. If your booked room is ready for occupancy, your check-in would be fast. You have to bring your bags to your room yourself. There are porters, but they were notably absent during our check-in. The staff at the reception is not always helpful, even less friendly some times.

Room: We had a room on the 6th floor facing west. In the afternoons, there’s a very bright and glaring light from the sun filtering through the huge floor-to-ceiling glass window. The curtains had to be drawn all the time, not only to reduce the sun’s glare, but from prying eyes from the windows of the adjacent office building. The room size is comfortable and there’s a mini bar, where all the drinks are chargeable, including the Aqua Panna at €4 per 45 cl bottle. Coffee and tea making facilities are not given. The room safe is small, and I could not get my 13 inch laptop into the safe, but my iPad was able to fit in with some manipulation! There’s a Philips TV on the generously long writing table, but all the programs are in Italian. The air conditioner has an effective thermostat and runs quite silently. There’s no balcony in the room. There’s no WiFi in the rooms, only at the reception area and the patio. For this usage, you need to get the code which changes daily,and you are limited to two log-ins for a total use of 30 min. But high-speed Internet connection by wire is available at a fee of €8 for an hour. in the room. There’s a cleaning service daily and occasionally, a turn down service at night.

There are many restaurants in the area and it’s not a problem to find places to eat outside of the hotel. If you wanted room service, there’s an additional service charge of €7.00 on top of the food bill. The hotel has a small gym and a roof garden for nightly bar-b-cues.

This hotel is walking distance to the Vatican City, the Spanish Steps, the Galleria Borghese amongst the interesting venues. We notice there was a high turn over of guests, and the hotel is almost full daily.

Tip: Buy a 1.5 litre of drinking water down the road for €0.90 or as low as €0.18 in some supermarkets, and stock these in your room. You will also need adapters for your electrical appliances, as this hotel does not use the international three pin sockets.

Room Tip: Get a high floor room facing East.
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  • Stayed: September 2011, travelled with friends
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1  Thank John-KT-Lim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2011

Reasonable rates, great location, walking distance to major sights including Vatican, Spanish Steps, etc. Quiet neighborhood, great shopping nearby. Room clean, contemporary style, can hear neighboring room noise. Breakfast good, rooftop patio nice. Checkout out slow.

  • Stayed: September 2011, travelled with friends
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Thank Patrice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2011

We booked this hotel by accident and couldn't get our money back. But in Fact was in a great location in that is was less busy by other tourists! More authentic surrounding restaurants than our other stay in Roma. Its a quick jaunt over the river to all the typical tourist areas. Evening walks close by the hotel were wonderful. We ate out at a few little restaurants just a block or two away , and loved them all. Ultra modern decor seemed plain, clean but not a Italian charm..............BUT wait till you have breakfast!!!!!!!!!!! Yes, very surprisingly GREAT...........will not disappoint with variety and freshness! There is a bar in the main lobby and a nice small patio just outside that. The roof top patio was large,slick and modern and I loved this at night, maybe a bit over priced for the BBQ. So I give thumbs up for the pros! even with the overly modern and accidental booking!

  • Stayed: September 2011, travelled with friends
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Thank marie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2011

The Visconti Palace is a rather anonymous low-rise building in Prati, a few minutes walk from the river, and convenient for Piazza del Popolo and the Vatican. In fact, the hotel is surprisingly convenient for much of central Rome, which makes most of the main sights walkable.

Hotels in Rome are never cheap, and rates at the Visconti seem to hover around €230 - €270 for B & B for two. The hotel is relatively new, and is in good condition overall; rooms are of modest size, and rather bland, and it pays to take the photos on the hotel website with a huge pinch of salt ! We couldn't see any room which resembled the rather swish accommodation presented there, nor could we determine the difference between a 'superior' and a 'de luxe' room. In fact, the front desk staff told us that ALL rooms were the same (apart from the handful of suites) !

Beds are comfy (a matter of taste that though), and bathrooms are fine, with good toiletries. Sound insulation is pretty dismal, both vertically and horizontally - we appeared to have a family of 6am clog-dancers above our heads, and corridor-hoovering starts at 7am sharp.

Hardly a major issue, but the choice of TV channels is dire (with a Russian news channel classified as one of just three English services - wot, no BBC News 24 ?), and the system pushes guests very firmly towards expensive pay-TV and in-room internet options.

Public areas are pleasant, and there is a rather nice ground-floor bar (which extends to a large patio area). However, service is pretty hit-and-miss, all ashtrays overflow, and there's little point in waiting for table service, 'cos it won't happen. Bar prices are high, but not as gouging as some in the city. Contrary to other guest comments, we found the front-desk staff to be courteous and efficient, although typically 'cool' (this is Rome after all). However, an annoying mix-up over someone else's laundry (charged to our room for some bizarre reason) was not well-handled. The hotel also expects customers to check their bill by nodding vigorously to a figure given verbally - personally, I like to see the detail IN PRINT before parting with my hard-earned cash.

There is a pretty rooftop barbecue restaurant (not much use in winter of course), but we didn't use that - I can burn meat on a stick at home. Breakfast is a bit dull and repetitive, but decent enough. Juice from dispensing machines is a black mark. Coffee is a major let down - either long-stewed filter brew or industrial cappucino on request from the kitchen - the Visconti can surely do better than that.

The surrounding area is (relatively) quiet, although there are plenty of dining options within 10 minutes' walk. Le Cupole in Via Lucrezia Caro does all the standard dishes well, and is good value (but watch for 'extras' creeping into your bill). Laurus on Via Giuseppe Gioachinno Belli is pleasant.

Avoid Da Enzo on Via Ennio Quirino Visconti at all costs !

It can be surprisingly difficult to eat well in Rome, although a local chain - Insalata Ricci - is cheap as chips and offers great value. They have branches all over the city.

All in all, the Visconti is a reasonable choice for a short stay in Rome, although it's hardly a star in value-for-money terms.

Room Tip: Pay as little as possible - from what we could see, they are all the same.
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  • Stayed: September 2011, travelled as a couple
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1  Thank RandRMold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Meridien Visconti Rome

Address: Via Federico Cesi 37, 00193 Rome, Italy (Formerly Visconti Palace)
Region: Italy > Lazio > Rome > Prati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#49 Business Hotel in Rome
#67 Family Hotel in Rome
#119 Luxury Hotel in Rome
#138 Romantic Hotel in Rome
Price Range: £111 - £293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Meridien Visconti Rome 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Visconti Palace Rome
Hotel Visconti Palace
Rome Hotel Visconti Palace
Visconti Palace Hotel Rome

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