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Reviews (1,396)
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All reviewsvia venetotrevi fountainspanish stepsgreat locationalex restaurantrefurbished roommetro stationwithin walking distancepiazza barberinipastriesvilla borghesehop on hoplovely hotelon footjunior suitehotel is locateddefinitely stay here again
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Reviewed 16 January 2014

Reviews said stay away from rooms facing the avenue because of noise but we didn't have a problem. Breakfast was very good, eggs, toast, cereal, cappuccino maker and hot chocolate! Cute hotel, close to everything!

Room Tip: Reviews said stay away from rooms facing the avenue because of noise but we didn't have a problem. Breakfast was very good! Cute hotel, close to everything!
  • Stayed: December 2013, travelled with family
    • Value
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Thank Rhonda f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Well the location is good, very closed to attractions. Besides, I loved the breakfast, I think the buffet was wealthy.. The room was a bit small and not very very clean.. Actually there was nothing dirty but the bathroom and the room were not the one you feel very free like home..
This is not a hotel I can stongly reccomend but if you ask me what is wrong with the hotel, the answer is nothing.. I can only say that I have stayed in better hotels, but pls keep in mind that the better hotels are more expensive than Hotel Alexandra.. So I think it is a good hotel..

Stayed: December 2013, travelled as a couple
2  Thank Aysegul d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direttore-Alexandra, Direttore generale at Hotel Alexandra, responded to this reviewResponded 15 January 2014

Dear Guest,
we thank You for the feedback and the time you spent to write it...
but we would like to ask you why you wrote that the "...hotel seems not very clean... " but at the same time you said "...there was nothing dirty in the bathroom..."
and then again " this is not an hotel I can strongly reccomend but if you ask what is wrong... the answer is nothing..."
and at the end you say "... I THINK IS A GOOD HOTEL!..."
Sorry if we repeated your words but if nothing was dirty and nothing was wrong why to write this?
So at the end we thank you again to choose our Hotel and we hope to host you in the future so you could see if anything is like you wished, or maybe to make our Hotel better than ever;
if you would like to contact me to explain all your doubts about your stay I will be happy to help you.
Best regards
Andrea Silvagni

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Reviewed 30 December 2013

We stayed here a few days before Christmas. Excellent location a few steps from the metro and an easy walk to many of the main sites in Rome.

The staff is very friendly and helpful. We did not use the breakfast but looked like a typical continental style. The coffee comes from a push button machine...we opted for the nearest bar.

Our room was on the 1st level facing the street. The windows are double pane and we heard minimal noise. Bed was a little too firm but sheets were clean. The bathroom and furnishings shows some aging but was clean and we liked the classic touches to the high ceilings.

We paid less than 80 euro for the center of Rome so we consider this a good value.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BrunoAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direttore-Alexandra, Direttore generale at Hotel Alexandra, responded to this reviewResponded 9 January 2014

Dear BrunoAp
,at first thank we thank You for this beatiful feedback about our Hotel!
We are happy that You appreciated the Palace, our Service, the Breakfast and also the coffee made from the machine of an important Brand which is tipical for this kind of product.
We are sorry that maybe you preferred to go in a bar nearby here one day, you could ask coffes or cappuccinos to the waiters in our Breakfast Room which are always ready to satisfy all the requests any Guest may have.
And let us tell You please that our breakfast is different day by day because our foods are different one day from the other starting from the scrambled eggs, cake, brioches, bread, hot chocolate, cheese etc. and every Guest may ask coffee or tea or anything else they could desire.
We hope to host You in the future and do not hesitate to contact me directly if You would like to book again in our Hotel.

Best Whishes

Andrea Silvagni

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Reviewed 15 December 2013

First, I want to say that the staff at the hotel was friendly and helpful. The hotel is located very close to the metro, Spanish Steps, and Trevi fountain so it was easy to walk or take the underground to just about any place in the city. That being said, if you are staying in a central location in a touristy city, it's going to be noisy! We brought earplugs and the street noise didn't bother us at all, so I would recommend doing that if you want to stay here. Breakfast is also decent.

I've seen mixed reviews about the comfort of beds and quality of the room. Our room was small (which is fine by me!) and clean, but I will say that our bed was uncomfortable. It sagged in the middle and made it difficult for my wife and I to sleep. We only stayed two nights, and the first night we were so jetlagged that it didn't matter much, but the second night was rough.

Overall, I would say it's a decent hotel, and I would be willing to visit in the future once the renovations are finished.

Stayed: December 2013, travelled as a couple
3  Thank Xphilosopherking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direttore-Alexandra, Direttore generale at Hotel Alexandra, responded to this reviewResponded 19 December 2013

Dear Guest,
we appreciate that You spent your time to write this feedback for Us!
We are happy that although your stay was short, only two days, you had a good time in Rome.
But at the same time we feel sad that you had a problem with the bed. As you noticed we are renovating the Hotel and now the most of the rooms has new mattress. We often change the beds and probably the one you had was not like the new ones, but for this we thank you that you told us so we can provide it changing the mattress with another one.
As we say to all our Guests our clerks at the Reception are always ready to help You with all the requests you may have, also for a bed... we know that to sleep in a good way is highly important to face the next day with all the strenght necessary!
So we thank You that you are satisfied enough to return in our Hotel, You will see the changes that many other Guests liked in these days and we will give you a room with a very confortable bed!
My Best wishes for You and your family.

Andrea Silvagni

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Reviewed 30 November 2013

I stayed in this hotel just for one night on 23rd November 2013. Location is superb, all attractions are nearby and one can walk to many. Hop-on and Hop-off bus stops quite near to Hotel. There is train station next to hotel. Room are clean, beds are conmfortable and breakfast is superb. What else one need at this price? Great value for money.

  • Stayed: November 2013, travelled solo
    • Value
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1  Thank pknijhawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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