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“Terrible service”
Review of L'Archetto - CLOSED

L'Archetto
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Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Trastevere
Reviewed 31 March 2014

The food here is good, but that is overshadowed by the terrible service. Last night, our party of three each ordered a pasta dish. When the food arrived, none of the pastas were served to the correct person. When I questioned it, the server couldn't be bothered to stay at our table and straighten it out, he simply shouted something back at us. We ended up having to taste and then switch. Also, there was no offer of any type of service, any question did we need anything such as bread until we were finished our pasta. The tables are very small and the restaurant is noisy.

Also, the credit card machine never works so don't even ask. It will always be fixed tomorrow.

We have been to Rome about eight times and stay for 10 days at a time. Just about every night we eat dinner in a restaurant. If you want to enjoy your meal, walk up some of the side streets and choose some other restaurant. Most of them are pleased to serve you.

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1  Thank pjtodd1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (251)
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35 - 39 of 251 reviews

Reviewed 30 March 2014

SImilar to the many reviewers who had questionable experiences, ours was NOT positive. Though the food was decent, the employees are clearly looking for tourist types to take advantage of. We noted a display on their window that they accepted credit cards but upon entering and asking, we were told that they did not accept them. REALLY? Our bill had a tax added to the total which no other restaurant in Rome charged us for. I left the restaurant feeling taken advantage of. Clearly, the local tour guides recommend this place for a commission and the restaurant benefits from a constant influx of tourists who they can make a few bucks off of.

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1  Thank AreDee1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

We came to Rome for 5 nights so we went to 7-8 different restaurants and to this place we came back. The restaurant is very close to the trevi fountain so it was easy to get to. The atmosphere was great and the food was amazing!. The restaurant was full of both locals and tourists and served both the best pasta and pizza we had in Rome. The antipasti here was toasted bread with a topping-nothing special, besides from that highly recommended and prices are fair, 8-9 euro for pasta and pizza,

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Thank noam p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014 via mobile

A bit hard to find, but once there you find a small cosey place with great food and wine. We ate two starters, two mains and had soft drinks and wine for about 40?. We loved the place!

Thank Nadavlev
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 December 2013

Recommended by a tour guide. Went there in evening. Fairly crowd with slight wait (about 10 minutes). Had large selection of spaghetti. Service was slow, but food was very good. Location is in central Rome in one of the smaller alleys (so can be hard to find).

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Thank sactokw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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