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“Outstanding Experience”
Review of Deko Rome

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Deko Rome
Ranked #5 of 1,261 Hotels in Rome
Certificate of Excellence
Dallas, Texas
Level 4 Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Outstanding Experience”
Reviewed 31 May 2014 via mobile

Marco and Serena provide everything you will need for a great stay in Rome. You will feel like family. Upon arrival, Serena familiarized us with the area and made several recommendations for sites and restaurants on a map that we carried throughout our four day stay. The rooms are very comfortable, quiet and clean. Breakfast is delicious and Serena will assist with the plans for the day. Each evening Marco would greet us with Prosecco and we would sit around and chat with him and other guests about our adventures. He also proactively made reservations for dinner one night when he noticed we hadn't made plans and was concerned by the time we returned in the late afternoon that it may be difficult to secure a reasonable time. Take their advice on restaurants and you will be very pleased. In our travels throughout Europe, Deko is among the best. If you are looking for a personalized, boutique hotel experience, I highly recommend.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Travelingtexan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
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Solihull
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 May 2014

Deko is a lovely little hotel, run by a charming couple who go above and beyond to make their guests have a nice stay. They are natural hosts and from booking the room onwards, they couldn't have been more helpful and warm.

Deko itself is a small guest house within walking distance of the attractions of Rome. The rooms are nice, with little touches like having an iPad in the room for guests to use.

Marco and Serena are the best that Italy has - we couldn't recommend the place more highly.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank si909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

My apologies to Marco for the very late posting of this review.

My family stayed here for five nights and were blown away from the moment we arrived. Serena served us refreshments and got us comfortably settled before giving us the most amazing insights and orientation related to the hotel, the area of Rome we were in, what sites to see, how to get around, tips and tricks to seeing local attractions, etc. Marco was attentive beyond the call of duty. Friendly, available and always eager to help us out, Marco helped make our trip to Rome memorable beyond our greatest expectations. My wife, two children and I were stunned by how great this hotel is and recommend it to anyone who wants a fantastic visit to a beautiful city.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, United Kingdom
Level 5 Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 28 May 2014

Although I have little to add that has already been said, I felt we should reaffirm what great people to stay with Marco and Serena are. Marco met us outside as we arrived, carried our luggage up, gave us brilliant tips and information on making the most of our stay. Serena and Marco guided and organised our restaurant reservations, asked afterwards how things were at the restaurants, always asked if we needed anything and for my partner’s birthday presented little cakes with a candle, complementary Prosecco and a bouquet of flowers. Prosecco was also a feature of our evening chats with Marco and other guests before going out for the evening (and there was always a free beer, coca cola and water in the junior suite fridge.) What distinguishes this couple from those who just deliver good customer service is that they do everything with genuine heart and soul. There could not be a couple better suited to running a small boutique hotel than Marco and Serena. On our return to England we saw Deko had won the award for 22nd best in the world for exceptional service and quite right too.

Room Tip: Worth having junior suite
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bob1w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 May 2014

The best personalized service you are ever likely to experience: that's what you will get here! Marco and Serena's motto seems to be "Of course we can do that for you!" On our last night, Marco must have made five or six phone calls and pulled in some favors to get us into the restaurant we fancied (where we were treated as old friends). And for the price, you will find nothing better. The rooms are simply and beautifully furnished, immaculately clean, and comfortable. It's not the Ritz: no suites, no room service. But if you want a nice, clean hotel that is run with love and attention, this is the one in Rome!

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick
Level 6 Contributor
132 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 27 May 2014 via mobile

Hotel Deko is a very lovely and very friendly boutique hotel situated near the swish Via Veneto area of Rome, close to the American Embassy. It is without a doubt the friendliest hotel I have ever stayed at. Marko and Serena (the owners) make you feel incredibly welcome and the rooms are clean and trendy. I would definately stay here again.

Helpful?
1 Thank ianweatherbyblythe
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2014

The reviews on TripAdviser are all true. We spent four nights at Deko Rome earlier this month. Serena, Marco, Andrea and Azad do a superb job of caring for their guests. They are friendly, intelligent, capable, and professional. The rooms (there are six of them) are stylish, spacious, and comfortable. We enjoyed having proseco with Marco and other guests before heading out to dinner. Marco and Serena, the hotel's founders and creators, are now our friends for life. They are young, and it will be fun to watch their lives and careers unfold.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Doug F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Deko Rome

Property: Deko Rome
Address: Via Toscana 1, 00187 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Ludovisi / Via Veneto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Rome
#3 Family Hotel in Rome
#36 Business Hotel in Rome
Price Range (Based on Average Rates): ££
Number of rooms: 6
Reservation Options:
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Also Known As:
Deko Rome Hotel Rome

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