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“Sofistication with right location”
Review of Gran Melia Rome

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Gran Melia Rome
Ranked #85 of 1,257 Hotels in Rome
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Sofistication with right location”
Reviewed 27 December 2012 via mobile

After several times in Rome finally I have found a really nice hotel with perfect location.

Hotel premises are quite new, well decorated but not that big. Gym has brand new equipment but located in a room without any view to outside. For a quick exercise was quite functional. The hotel has a quite nice garden where the pool is installed. There is also a spa that I had no time to enjoy but internal pool is just fantastic. Restaurant is very good also with good selection of wines.

Location for me is just perfect. Five minutes walking to Vatican. Ten minutes walking to Trastevere or Piazza Navona. Fifteen minutes until via Condotti for shopping. I took a cab only to visit my customer and back to airport.

But here comes the real differential: people. Young but very well trained people. Tiago in the reception and Francesca at concierge made the difference.

First time I believe a hotel could perfectly match business and vacation needs. Hopefully next time I come back on vacations...





Stayed December 2012, travelled on business
Helpful?
2 Thank Joaopla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 8 January 2013
Dear Guest,

we are extremely pleased to learn about your full satisfaction about your recent stay at Gran Meliá Rome Villa Agrippina.

We are glad to know that our facilities and service could met and fulfill your expectations while you were here for business.

We wish to particularly thank you for the kind words addressed to our staff professionalism, and specifically to Thiago and Francesca who contribute with the whole team to enrich our Front Office and RedGlove Departments through spacial attention to details and customer care.

We look forward to welcoming you back in our Luxury Urban Resort soon, hopefully for your next vacation so to enjoy the beauty and magic of such a unique city in the world...

Kindest Regards,

Maria Ansalone
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
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Krakow, Poland
Level Contributor
122 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 22 December 2012

Great, central and in the same time quiet location (five minute walking form Vatican), extremely friendly and professional staff and good quality of breakfast. The rooms are clean but rather a little bit to small, nice design, for some people maybe to modern conception of open bathroom. Generally good uality of their service and nice impression.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank KubaTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 8 January 2013
Dear Guest,

thank you for your feedback about your experience at Gran Meliá Rome Villa Agrippina.

We are pleased to learn that you had a nice stay with us and hope to have the chance of welcoming you back at our Luxury Urban Resort at the occasion of your future visits to the Eternal City.

Best Regards,

Maria Ansalone
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genoa, Italy
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 December 2012

I have stayed in this hotel for a special occasion it was my wedding anniversary, the hotel is absolutely fantastic, we were upgraded to a junior suite, we felt like living in a fairy tail
The service is great the staff very professional and the location on a hill above the Vatican very central
Definitely to recommend

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 8 January 2013
Dear Guest,

thank you for your positive feedback about your recent stay at Gran Meliá Rome Villa Agrippina.

We are just pleased to know that we were able to turn your special event into an unforgettable experience, as it really meant our main purpose.

We will be waiting for the next occasion bringing you back to Rome so to let your romantic experience continue...

Kindest Regards,

Maria Ansalone
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 17 December 2012

I can't think of enough great things to say about the Gran Melia - the hotel is modern and stylish, yet in an historical setting, the staff are wonderfully sweet and helpful, the spa is lovely, the food and drinks delicious, the location is great... they really make an effort with all the special details that should be present in 5* accommodation but are so often lacking. I would highly recommend this hotel and would definitely come back!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 8 January 2013
Dear Guest,

we wish to thank you for your lovely review about your recent stay at Gran Meliá Rome Villa Agrippina.

We are extremely glad to know that you had a great stay with us, experiencing our services and our staff great professionalism and attitude.

We will be more than pleased to welcome you back in our Luxury Urban Resort during your next visit to Rome...

Kindest Regards,

Maria Ansalone
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 December 2012

If you are looking for the advantages of a city centre hotel with the tranquillity of being outside the town then this is your hotel. This is a spa hotel with its own grounds on the Gianacolo hill so this comes at a price but...
The hotel is a leisurely three minute walk downhill to the Principe Amadeo bridge and on to the Corso Vittorio Emanuele (take a short cut through the hotel car park) so the major sights are really only minutes away. We were there four days and didn't need to take a taxi or public transport once.
The Vatican is less than ten minutes away. This time you need to take a short cut through the Gianacolo hill car park (which also has a cheap non-touristic coffee shop in the entrance), across the road from the hotel, and down the escalators to St. Peter's square. Another ten minutes walk gets you to the San Pietro railway station if you feel like taking a train somewhere.
The rooms at the hotel are new, spacious and bright, with two ample wardrobes, although no drawer space and the bathrooms well fitted and everything spotlessly clean. Our bath was a bit awkward to get in and out of and would be difficult for someone short or with a bad leg and the lights take a while to figure out, but I'd still give ten out of ten for the room. Breakfast is fine. If you want eggs you'll need to order but the cold buffet is adequate with warm pastries, fruit, cold meats and cheeses etc. and the coffee excellent (as you would expect). The staff were friendly, helpful and looked happy. I must say the Gran Melia hand on heart greeting makes me giggle every time I see it, but if it makes the marketing department happy...
In all I would thoroughly recommend this hotel for a stay in the eternal city. We had blue skies for our four days in November and might not have enjoyed crossing the bridge so much in the freezing cold and driving rain but it really is a great location.

Room Tip: The higher floors get a nice view of St. Peter's dome.
See more room tips
  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OriginalJourneyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 8 January 2013
Dear Guest,

we are extremely glad to learn through your review that you lived a pleasand experience with us while visiting the Eternal City.

We are happy to know that you appreciated our services and facilities, especially as to the room comfort , and that you found our location perfect for all your needs.
Like you described, the main city sites are at walkingf distance from our Luxury Urban resort, so to make each guest experience a true "discovery" through the Eternal City because Rome is a city which beauty and magic you need to discover step by step, by walking...

Looking forward to welcoming you back in Gran Meliá Rome Villa Agrippina soon...

Kindest Regards,

Maria Ansalone
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanark, Scotland
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 November 2012

Combining the physical form and structure of a large modern hotel into one of the most architecturally sensitive settings in the world (adjoining the Tiber and the walls of the Vatican), and at the same time providing accommodation of the highest standard, is an achievement in its own right. However, when these physical aspects are combined with the highest standard of customer care within an ambience which is luxurious, unpretentious and homely is all too rare in present day hotel catering. The Gran Melia model has set the standard which will assure the future of this brand for years to come.

The room we were allocated was modern, impeccably clean and well-furnished and equipped: in particular the bed was one of the most comfortable experienced in years of world travel. Where this hotel excels, is in the attention to detail and in particular the quality of staff all of whom were efficient, professional and above all friendly, helpful and welcoming. It is evident that the management and in particular Maria, the Guest Relations Manager, place a high value on customer care and this ethos is evident throughout the hotel. If all Gran Melia Hotels reflect the same values as Hotel Gran Melia Rome Villa Agrippina, I would have little hesitation in choosing this chain above all others.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N_SLanark_Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 8 January 2013
Dear Guest,

what an emotion to read your comments about your experience with us! It really was a matter of great pride to know that we were able to transmit you our professional values, which move our daily work to reach a unique team objective: our guests' satisfaction.

We wish to thank you for sharing your opinions and above all for the kind words addressed to our staff professionalism.

We look forward to receiving you back soon in the heart of the Eternal City to let you keep enjoying your experience in our Luxury Urban Resort.

Best Regards,

Maria Ansalone
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 November 2012 via mobile

Took my girlfriend here for a nice weekend away and this place is well worth the money!

Great staff, great location, can walk anywhere from here!

Room was awesome and it was generally a really nice place to stay would go back

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 02peterh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 4 December 2012
Dear Guest,

it was a great pleasure for us to learn that you had a nice stay at Gran Meliá Rome, appreciating both service and staff attitude.

Thank you for sharing your experience which we hope you wiil have soon the opportunity of cointinuing during your next visits to Rome...

Best Regards,

Maria Ansalone
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Melia Rome

Property: Gran Melia Rome
Address: Via del Gianicolo 3, 00165 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Trastevere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 1,257 Hotels in Rome
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Gran Melia Rome 5*
Number of rooms: 116
Official Description (provided by the hotel):
New opening in 2012 of the exclusive resort Gran Meliá Rome, located in the historical and cultural heart of the Eternal City. Discover a luxury hotel located just 5 minutes walk from the Vatican and 15 minutes from the principal attractions of Rome (Piazza Navona, Campo di Fiori, Panteón, Castel Sant´Angelo or the popular neighbourhood of Trastevere). Experience the magic of classic Rome and enjoy this Garden of Eden in the very heart of the city, which is located in the old Villa Agrippina, belonging to Emperor Nero’s mother.In our 116 elegantly decorated rooms and deluxe suites, you will enjoy magnificent panoramic views of the Vatican, Castel Saint Angelo or the beautiful gardens. You will have full facilities available to you, with elegant bathrooms, free WIFI Internet, Clarins® luxury amenities, Nespresso® coffeemaker, Ipod Docking Station, all in your room. Spectacular hydromassages, terraces and private gardens in superior categories. All rooms include access to our YHI Spa & Wellness Centre, Melia Hotels own line of Spas.Discover a unique hotel in the city and experience the most exclusive and personalised luxury of our RedLevel service, our Boutique within the Hotel. Elegant traditional décor with surprising avant-garde touches and luxurious details will make your stay a unique one. Italian and international haut cuisine, creative and signature gastronomy, magnificent private botanical gardens, spectacular terraces and panoramic views of the centre of Rome combine to conjure up a magical setting.This spectacular deluxe resort located on the banks of the romantic Tiber River, is surrounded by a 7.500 m2 park, outside pool and hydromassage with Vitality Pool. Its impeccable personalised attention and butler service, magnificent YHI Spa and Wellness Centre, sauna, interior relaxation area, Fitness area with personal trainer, Beauty Centre, gastronomic areas and fashionable lounge, will change your concept of a deluxe resort in the centre of Rome. Enjoy this Paradise in the centre of the most romantic city in the world. ... more   less 
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