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“Wonderful”
Review of Gran Melia Rome

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Gran Melia Rome
Ranked #87 of 1,256 Hotels in Rome
Certificate of Excellence
UK
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Wonderful”
Reviewed 1 May 2014

This is a fantastic hotel with wonderful staff, beautiful grounds, excellent service and lovely rooms. A rarity in Rome, an hotel with an outdoor pool, and with 10 mins walk of The Vatican. We stayed for 5 nights over Easter and could not find fault with anything. Highly recommended.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank MJCTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 28 May 2014
Dear Guest,

we are grateful to you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time spent in sharing your positive feelings about.

We are so pleased to learn that you lived such a “wonderful” experience at Gran Meliá Rome Villa Agrippina, appreciating service, location and staff professionalism.

Looking forward to welcoming you back soon to let you continue your experience in the Eternal City...

Best regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (160)
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English first
Westchester County, New York
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 April 2014

Our family of four (boys 9 and 12) had a great 4 days at the Gran Melia Rome in April 2014. The property is beautiful with gardens/landscaping and a gorgous pool and outdoor sitting area right outside of the Vatican. A little green oasis in the City of Rome! The hotel/rooms/property all are spotless and new. The staff were extremely helpful and friendly. The Junior Suite worked very nicely for our family - the "outer room" has a couch and they can roll in a cot. They also have a small number of adjacent rooms down a short "private hall" so that you can effectively have a two room suite (but you are paying for two rooms at that point). Breakfast consisted of a huge selection of meats, cheeses, fruits, breads, pastries, "British" bacon, sausage and scrambled eggs (eggs were a bit soupy but fine). Nice dining area and an adjacent "solarium" dining room. Every afternoon they would put out a selection of light foods/snacks/drinks if you were on the "Red Level" (came with the suite - I think that breakfast was also included in Red level). Location worked out well - I was a bit concerned going in as some of the write ups suggested that it was out of the mix - but the Vatican was right there - as was St Angelo's Castle - and there was lots within a 15 min walk (Rome is definitely a walking city) - beyond that it was a 10-15 min cab ride - no problems. The conceriege did have some misses on the restaurant recommendations - of the 4 dinners they arranged 1 was great (Assunta Madre - fabulous seafood), one was very fancy/expensive/fabulous food and views (Hotel Eden - needed a jacket) and two were bombs - expensive and bleh. Anyway all on all Gran Melia was a great pick for our family and our Roman Adventure and we'd definitely go back!

Room Tip: The Junior Suite can work well for a family - there are two rooms and the couch can be made up for o...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank daddyo-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 28 May 2014
Dear Guest,

we wish to thank you for the time spent in reporting your feedback as to your recent stay at Gran Meliá Rome Villa Agrippina.

We are glad to know that you enjoyed your “Grand” experience while visiting such a unique city like Rome, and that you appreciated our facilities, the location and the exclusive RedLevel service you were dedicated to, meant to create unforgettable moments...

Looking forward to welcoming you back soon to let you continue your Italian experience in the heart of Eternal City...

Kindest Regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014 via mobile

Gran Melia is truly a 5 star resort. The hotel was immaculate with large clean and modern bathroom. We paid for the red level junior suite. Upon check-in, we were greeted by a specialist who gave us one of the best service of any 5 star resort. He catered to our every need, brought the check-in paperwork to our dining table because we were starving and was just charming and full of insight about Rome. The rest of our stay, we were always greeted first with sincere smiles and hellos. The concierge had great suggestions for restaurants. The junior suite was a bit small for 2 adults and 2 children with 4 luggages, but the small space was clean and the bed and linen comfortable and top quality. The location was away right next to the Vatican City walls and walking distance to the trendy Piazza Trilussa--the restaurants there
were delicious and you can get the best gelato there as well. We walked to morning farmers markets and to the Pantheon from our hotel wig a 6 y.o. in
tow. There is a panoramic view of the Vatican City and Rome at the top of the hill close to the hotel. This was our introduction to Europe and other 5 star hotels in Venice, Granada and Paris did not rival the Gran Melia.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Littlelieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 7 May 2014
Dear Guest,

we are grateful to you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time spent in sharing your positive feelings about.

We are glad to know that you enjoyed your experience, defining it as “the perfect one” and that you appreciated our exclusive RedLevel service, enjoying the personalized touches meant to turn each stay into a memorable experience.

Thank you for the kind words highlighting our staff professionalism and the beauty of our suggestive location.
We are just happy that we were able to transmit you our passion for service, framing our beautiful property and finally making the difference in your Italian tour.

We look forward to welcoming you back soon to Gran Meliá Rome Villa Agrippina and let you continue your rexperience in the Eternal City...

Best regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 April 2014

Just loved it. All new and clean (in Rome even 5 stars are often dirty or old or kind of scruffy). Great garden, amazing breakfast, silence though being in central Rome. The best place I have been. Only problem is Wi Fi...but that is quite common in Italy. all the rest is just what you want at a reasonable price (compared to others).

  • Stayed March 2014, travelled on business
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Review collected in partnership with Melia Hotels International

Helpful?
2 Thank Veronica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 25 April 2014
Dear Guest,

we wish to express our gratitude for taking the time to report your pleasant stay at our Luxury Urban Resort, which you define as the best in Rome!

We are glad to learn how much you enjoyed your experience with us, appreciating both our suggestive and peaceful location, and service, with particular mention to our exclusive breakfast concept, based on a selection of high quality products, coming from our starred Chef's land, Don Alfonso Iaccarino.

We look forward to welcoming you back soon at Gran Meliá Rome Villa Agrippina, to let you continue your experience in the Eternal City, ...

Best regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2014

Wonderful hotel and staff. Couldn't fault it! A wonderful location. Very friendly and welcoming even with 4 children in tow. We had a wonderful holiday in Rome from beginning to end. The hotel staff were friendly, especially Samuel who helped us plan tour guides and restaurants. Any queries or problems we had were sorted with a smile. Will definitely return to the hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Allyson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 25 April 2014
Dear Guest,

we are extremely grateful for your lovely feedback as to the recent experience lived with us.

Your kind words addressed to staff professionalism and highlighting our excellent service, mean a reason of great pride and motivation for us all, since we daily work with passion to provide high quality service to our Guests. Thank you for particularly highlighting Samuel’s assistance in planning your time in the city.

We are happy to learn that we were able to transmit such service vocation to you, turning your stay into a unique experience...

Looking forward to welcoming you back to Gran Meliá Rome Villa Agrippina –your “fantastico” hotel –at the occasion of your future visit to the Eternal City...

Kindest Regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014

Had a great time at the Gran Melia in Rome with my wife and 2 children aged 8 & 9. Stayed in a Junior Suite which was fantastic and met our needs as a family perfectly.

A pool in Rome is a major plus!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Simon C T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 23 April 2014
Dear Guest,

Thank you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time taken to share your wonderful feelings about.

We are so glad to know how much you enjoyed your experience with your family, at the occasion of such a special event for you.

We look forward to welcoming you back soon at Gran Meliá Rome Villa Agrippina for your future visiti to Rome, and to let you continue your family experience in the Eternal City...

Best regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2014

This is an amazing hotel. From the moment we stepped through the reception doors we felt immediately welcome and special. Our room was small but was so beautifully decorated and well equipped it didn't bother us. We had the supreme room with private garden and we were lucky enough to have glorious sunny weather to use it, well worth the extra money. The nespresso machine was a nice little extra and when we asked for more pods and fresh milk it was quickly delivered. Bathroom was lovely, we didn't shower with the blind up - from the pictures you can see the bathroom (minus toilet) is surrounded by a glass wall but you can shower in private! Other standard facilities that you would expect in a hotel were there e.g. safe and hairdryer. We had a couple of drinks at the pool bar - complimentary snacks and well mixed cocktails, we didn't eat there but the food looked good. I didn't see many hotels in Rome with a swimming pool like this, they all seemed to be roof top ones, I could be wrong, but it was nice to have. Really comfy bed, amazing pillows - we both had a great nights sleep, the hotel was peaceful although it was full to capacity. We didn't eat breakfast at the hotel as we wanted to go out and have breakfast, although we did eat dinner (room service) and found the food very good. The staff were very pleasant and helpful, they wished my boyfriend a happy birthday, called restaurants and taxis for us and were happy to help wherever they could. I don't agree with some of the comments on tripadvisor that if you're not Redlevel the staff aren't bothered, we found this was just not the case. Overall, I highly rate this hotel - well kept grounds, very clean and tidy and great location. We can't wait to go back. If you want to eat out of the hotel, try Aroma at the Palazzo Manfredi hotel for a special occasion meal (quite pricey). Outstanding views of the Colosseum and wonderful food - just make sure that you don't go just before closing as they won't have time to make the risotto or one of the lovely looking souffles! We also ate at Open Baladin which is essentially a burger place with lots of special tap and bottled beers but with some really good proper italian food too, the scrocchette were delicious as was the ham and mozzarella. I love food and this was a good meal - good value too.

Room Tip: Supreme with private garden - on lower ground floor so very peaceful. Garden was a real treat... I a...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ajh14878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 23 April 2014
Dear Guest,

we wish to express our gratitude for taking the time to share such a pleasant stay at our Luxury Urban Resort, which you define amazing!

We are pleased to realize that you appreciated our touches, since the special welcome, and all the room equipment, meant make your stay as comfortable and pleasant as possible.

Thank you also for the kind words highlighting our staff professionalism and warm attitude, meant to make each of your moments into memorable ones.

We are just happy to learn how much you enjoyed your overall experience with us and we look forward to welcoming you back at Gran Meliá Rome soon, to let you continue your luxury, romantic getaway in the heart of the Eternal City...

Yours sincerely,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Melia Rome

Property: Gran Melia Rome
Address: Via del Gianicolo 3, 00165 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Trastevere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 1,256 Hotels in Rome
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Gran Melia Rome 5*
Number of rooms: 116
Official Description (provided by the hotel):
New opening in 2012 of the exclusive resort Gran Meliá Rome, located in the historical and cultural heart of the Eternal City. Discover a luxury hotel located just 5 minutes walk from the Vatican and 15 minutes from the principal attractions of Rome (Piazza Navona, Campo di Fiori, Panteón, Castel Sant´Angelo or the popular neighbourhood of Trastevere). Experience the magic of classic Rome and enjoy this Garden of Eden in the very heart of the city, which is located in the old Villa Agrippina, belonging to Emperor Nero’s mother.In our 116 elegantly decorated rooms and deluxe suites, you will enjoy magnificent panoramic views of the Vatican, Castel Saint Angelo or the beautiful gardens. You will have full facilities available to you, with elegant bathrooms, free WIFI Internet, Clarins® luxury amenities, Nespresso® coffeemaker, Ipod Docking Station, all in your room. Spectacular hydromassages, terraces and private gardens in superior categories. All rooms include access to our YHI Spa & Wellness Centre, Melia Hotels own line of Spas.Discover a unique hotel in the city and experience the most exclusive and personalised luxury of our RedLevel service, our Boutique within the Hotel. Elegant traditional décor with surprising avant-garde touches and luxurious details will make your stay a unique one. Italian and international haut cuisine, creative and signature gastronomy, magnificent private botanical gardens, spectacular terraces and panoramic views of the centre of Rome combine to conjure up a magical setting.This spectacular deluxe resort located on the banks of the romantic Tiber River, is surrounded by a 7.500 m2 park, outside pool and hydromassage with Vitality Pool. Its impeccable personalised attention and butler service, magnificent YHI Spa and Wellness Centre, sauna, interior relaxation area, Fitness area with personal trainer, Beauty Centre, gastronomic areas and fashionable lounge, will change your concept of a deluxe resort in the centre of Rome. Enjoy this Paradise in the centre of the most romantic city in the world. ... more   less 
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