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“Modern and Clean”
Review of Gran Melia Rome

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Gran Melia Rome
Ranked #95 of 1,261 Hotels in Rome
Certificate of Excellence
Oxford
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Modern and Clean”
Reviewed 17 August 2014

I found the hotel to be very modern and clean. Their "red glove" service was prompt and they went the extra way to satisfy their customers. I found the location to be a little out of the way however one can walk to the Vatican (~15 minutes). The hotel is family friendly but it can also be great for couples. Additionally, the pool was well kept and it is a great option if you just want to relax.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank jennlynn17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 18 August 2014
Dear Guest,

we would like to thank you for the precious time dedicated to share your opinions about the recent stay at Gran Meliá Rome Villa Agrippina.

We are happy to learn how much you enjoyed your experience with us, particularly appreciating our RedGlove service and the property's modern facilities.

We do look forward to welcoming you back to the Eternal City for another relaxing and great experience.

Kindest regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Manchester
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 August 2014 via mobile

Great place, great location. Rooms on the small side but we weren't in there that much so didn't mind. Really lovely pool area and surrounding. Bars lovely as was the food. Good location also! Staff were friendly and the whole hotel was very clean. Staff helpful with your bags etc... Definately recommend !!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SadieLaSalle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 18 August 2014
Dear Guest,

we are extremely grateful for your lovely feedback as to the recent experience lived with us.

Your kind words addressed to staff professionalism and highlighting our excellent service, mean a reason of great pride and motivation for us all, since we daily work with passion to provide high quality service to our Guests.

We are happy to learn that we were able to turn your stay into such a ‘superior’ experience...

Looking forward to welcoming you back at Gran Meliá Rome Villa Agrippina –your “great” hotel –for your future visit to the Eternal City...

Kindest Regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2014 via mobile

We stayed last June in Suite in the Red Level. The location of the hotel is very central , yet the rooms are extremely quite. Probably the only place that close to the historic centre with a real swimming pool rather than the usual rooftop plunge pool. The staff was extremely helpful, especially the concierge was amazing to book restaurant etc... . The hotel is not cheap but it is worth the money .

Stayed June 2014, travelled with family
Helpful?
3 Thank Filip O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 18 August 2014
Dear Guest,

we are grateful to you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time spent in sharing your lovely feelings about.

We are glad to know how much you enjoyed your great experience in one of our Junior Suite, particularly appreciating our exclusive RedLevel service and its personalized touches, meant to turn each stay into a memorable experience.

Thank you for the kinds words addressed to the staff, with special mention to the concierge team. It is extremely motivating for us to learn that we could turn your stay in such a special one.

We look forward to welcoming you back soon to our ‘excellent location’ in the heart of the Eternal City…

Kindest Regards,

Maria Ansalone
RedGlove Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 August 2014

My wife and I stayed in this hotel for our honeymoon and found the hotel excellent in every way. They could not have been nicer or more willing to meet our needs. For example, after I emailed them to say it was our honeymoon before we arrived, they gave us a complimentary 3 course dinner in the poolside restaurant, then as we went back to our bedroom - the room had been remade and the bed covered with rose petals - with another bottle of complimentary fizz. There really were a whole array of special touches that made this hotel so fantastic and I would strongly recommend that you stay here. Service and staff were professional and attentive.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank JMcC21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 18 August 2014
Dear Guest,

we wish to express our gratitude for taking the time to report your experience at our Luxury Urban Resort, at the occasion of your special honeymoon.

We are extremely pleased to realize how much you appreciated our “R.E.D. touches” we love to personalize our guests’ stay with, through our exclusive RedGlove service, making your moments with us unforgettable.
Thank you for being such a perfect ambassador of our service culture.

We are already expecting you to come back to Gran Meliá Rome soon, and live another ‘outstanding’ vacation experience…

Kindest Regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome
1 review
Reviewed 14 August 2014

The overall experience here was second to none. We had a very small issue with service around the pool and the air con didn't seem to work very effectively as it was so hot in August! The actual hotel and surroundings were amazing and the front of house staff were superb.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 18 August 2014
Dear Guest,

we wish to express our gratitude for taking the time to report your paradisiac experience at our Luxury Urban Resort, enjoying our amazing surroundings and appreciating our staff professionalism.

We are already expecting you to come back to Gran Meliá Rome to live another unforgettable experience…

Kindest Regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 August 2014 via mobile

Our family stayed here for 3 nights at the beginning of our tour of Italy. We had a junior suite which was huge! The bathroom was amazing with a wet room for the multiple shower head shower, a huge free standing tub, a bedroom for us, a living room & a storage room for luggage. Our kids sofabed was a disappointment as was a large couch, didn't fold out. Thankfully our kids are 6&9
& fit but older kids wouldn't have both fit!

The room had complimentary water each day, the buffet breakfast was amazing& the staff were awesome! The pool was a great option & we spent a few afternoons relaxing in the sun. The pool bar was good but VERY expensive. I would not order good or drinks there as very small portions (4 ravioli for 25 euro), drinks also very over priced. Great location so close to many food and drink options with less costs.

Stayed June 2014
Helpful?
Thank KimDS74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 18 August 2014
Dear Guest,

Thank you for taking the time to report your amazing stay at our Luxury Urban Resort.

We are glad to know that you enjoyed your experience at Gran Meliá Rome Villa Agrippina particularly loving our staff attentive professionalism besides the property’s great location and facilities.

We look forward to welcoming you and your family back to Gran Meliá Rome soon and let you continue your experience in the historical heart of the Eternal City...

Yours sincerely,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 August 2014

We just returned from a three night stay at the Gran Melia Rome and can't say enough positive things about it. Check-in was prompt and although we arrived very early, the staff scrambled to make at least one of our rooms available right away. The connecting rooms were beautiful and consistently cleaned to a very high standard. The location of the hotel is wonderful, three minutes to the Tiber bridges and ten minute walk to the Vatican. Twenty minute walk to Piazza Navona. The hotel is a converted convent; the grounds are stunning and the pool area beautiful; a perfect respite and oasis in the middle of such a bustling city. Sometimes a modern hotel at this standard brings hotel staff with "attitude" but we found only warmth and attentiveness from the Melia staff. Breakfast was excellent and no problems with the wifi (complimentary) Would strongly recommend and absolutely stay here on my next visit.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank famfiveB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, Guest Relations Manager at Gran Melia Rome, responded to this review, 17 August 2014
Dear Guest,

we wish to thank you for the time spent in reporting your feedback as to your recent stay at Gran
Meliá Rome Villa Agrippina.

We are glad to know that you enjoyed your experience while visiting such a unique city like Rome, and that you appreciated above all our staff professionalism, besides our facilities and location.

Thank you for your lovely comments and for being such a perfect ambassador of our service vocation!

We are already expecting you for your next visit to the Eternal City, to enjoy another wonderful experience with us.

Best regards,

Maria Ansalone
RedGlove Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Melia Rome

Property: Gran Melia Rome
Address: Via del Gianicolo 3, 00165 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Trastevere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 1,261 Hotels in Rome
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Gran Melia Rome 5*
Number of rooms: 116
Official Description (provided by the hotel):
New opening in 2012 of the exclusive resort Gran Meliá Rome, located in the historical and cultural heart of the Eternal City. Discover a luxury hotel located just 5 minutes walk from the Vatican and 15 minutes from the principal attractions of Rome (Piazza Navona, Campo di Fiori, Panteón, Castel Sant´Angelo or the popular neighbourhood of Trastevere). Experience the magic of classic Rome and enjoy this Garden of Eden in the very heart of the city, which is located in the old Villa Agrippina, belonging to Emperor Nero’s mother.In our 116 elegantly decorated rooms and deluxe suites, you will enjoy magnificent panoramic views of the Vatican, Castel Saint Angelo or the beautiful gardens. You will have full facilities available to you, with elegant bathrooms, free WIFI Internet, Clarins® luxury amenities, Nespresso® coffeemaker, Ipod Docking Station, all in your room. Spectacular hydromassages, terraces and private gardens in superior categories. All rooms include access to our YHI Spa & Wellness Centre, Melia Hotels own line of Spas.Discover a unique hotel in the city and experience the most exclusive and personalised luxury of our RedLevel service, our Boutique within the Hotel. Elegant traditional décor with surprising avant-garde touches and luxurious details will make your stay a unique one. Italian and international haut cuisine, creative and signature gastronomy, magnificent private botanical gardens, spectacular terraces and panoramic views of the centre of Rome combine to conjure up a magical setting.This spectacular deluxe resort located on the banks of the romantic Tiber River, is surrounded by a 7.500 m2 park, outside pool and hydromassage with Vitality Pool. Its impeccable personalised attention and butler service, magnificent YHI Spa and Wellness Centre, sauna, interior relaxation area, Fitness area with personal trainer, Beauty Centre, gastronomic areas and fashionable lounge, will change your concept of a deluxe resort in the centre of Rome. Enjoy this Paradise in the centre of the most romantic city in the world. ... more   less 
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